Where do I begin?
The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.
Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.
The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.
One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.
Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.
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The rooms are cozy and only suitable for young people, not recommended for staying with family such as small children or the elderly...
Because the room is very small,
Ointu transparent bathroom
The bed above has to go up stairs which in my opinion is steep
When climbing into bed, you have to be careful because there is a barrier above
I hit the top barrier which bruised my head
Breakfast is a rice box and pick it up at the receptionist
Since it is not a hotel, it is very difficult to get in touch with the person in charge. Meals should be cooked in person or solved at the mall attached to the building.
The Apatel Apartement U Residence Tower 1 Unit 0605B Lantai 6 Karawaci Uph Karawaci Mall Karawaci is an ideal spot for travelers wanting to discover the city. The Apatel Apartement U Residence Tower 1 Unit 0605B Lantai 6 Karawaci Uph Karawaci Mall Karawaci is an ideal choice for travelers who want to take in the sights and sounds of Kelapa Dua. With Tantou Ticket just 5km away and Soekarno–Hatta International Airport only 26km away, transportation is very convenient. This hotel is located near many of Kelapa Dua's attractions including Aryaduta Lippo Village & Aryaduta Country Club, Sigma Futsal and Masjid Agung Al-Jabbar. In their spare time, guests can explore the hotel's surroundings.
The LALA House U-Residence 2 is an ideal spot for travelers wanting to discover the city. The LALA House U-Residence 2 is an ideal choice for travelers who want to take in the sights and sounds of Kelapa Dua. Traveling to the hotel is easy with Tantou Ticket located approximately 6km away and Soekarno–Hatta International Airport roughly 26km away. Seeing Kelapa Dua's sights from this hotel is easy with Masjid At-Taqwa, Musollah Al-Hidayah and Taman Golf all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing.
U Residence Karawaci is a modern and luxurious apartment complex located in the heart of Lippo Karawaci, Tangerang. Strategically positioned, it offers residents unparalleled access to a variety of facilities and conveniences that make daily living both comfortable and enjoyable.
One of the key highlights is its direct connection to Supermal Karawaci, one of the largest shopping malls in the area. This lifestyle hub features a wide range of retail stores, restaurants, cafés, entertainment options, and a cinema, providing endless choices for leisure and relaxation. Additionally, the vibrant Benton Junction, known for its outdoor dining atmosphere, is just steps away.
For families, U Residence is close to top-tier educational institutions, including Universitas Pelita Harapan (UPH) and Sekolah Pelita Harapan, making it an excellent choice for students and professionals alike. Healthcare needs are met with ease, as the renowned Siloam Hospitals Lippo Village is just a short walk from the residence, offering world-class medical services.
The area also boasts recreational options such as Imperial Klub Golf and various parks, ideal for those who enjoy an active lifestyle. With its prime location and access to premium facilities, U Residence Karawaci is the perfect choice for urban living with a touch of convenience and sophistication.
1 review
3.0/10
Price from
PLN 195
per night
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