Guest User
December 6, 2024
This is one of the worst and poorly maintained hotel.
Sofa and carpet was very dirty.
Bathroom rail was almost falling off.
Table and cupboard has old wornout marking.
Bed linen was dirty.
Walk up stairs, leading to the room was uneven, and partly shertered by rusty metal roof, with rain dripping on us. Whole established was too under maintained to be collecting any $$ at all
Water heather was a tank based where 2 units were sharing 1 tank. Just happened the backup heather in house unit short circuit or tripped (both units same time??) Causing in flow water to be cold!
If based on the tank water, once 1 person used, the others in 2 rooms that i booked couldnt bathe. Reception asked me to wait 15 mins before the next person gets to shower. Imagine, it would take to shower as I have booked 2 rooms with 4 adults!! Probably a tasks to complete in 1.5 hrs
After a second call to recep saying i would ask for my money/ refund back, then they offered to send a maintenance guy over. Issue was fixed, but it was late night, and a few of us did not shower for the night.
Finally last straw, we checked out the following day, even though I had booked 2 nights. Hotel staff did nothing not even any words upon hearing it.