AC Hotel Tallahassee Universities at the Capitol

At first glance this Marriott property looks like it has what it takes to fill all the squares for a top shelf experience. The location is great. Surrounded by hip restaurants and watering holes, some repurposed from old water works plants, it was definitely a recipe for a fun time. Not my cup of tea but they even had Shakespeare in the park. Bonus points for the amazing Amicus Brewery across the street. Yum! The supporting cast off property did not disappoint. However, the hotel itself was just okay. Sure it looked modern and the rooms were fine but the devil is in the details. For a property that markets itself as among the best, I was a little disappointed in the amenities and staff. No concierge lounge. I’ve stayed at Marriott properties with an M Club that charged as much. Further….the menu was pretty sparse at the on site restaurant. The staff seemed indifferent and more interested in whatever was happening on their phones than representing the brand and taking care of the guests. Overall, the experience was fine. It got the job done but folks, a little effort and some tweaks to the amenities could have made it much better.

Very disappointing stay. Upon arrival there was a glitch in the reservation submitted online verses the reservation seen by the hotel. The desk clerk said she took care of it and when we went to have breakfast they said it’s not in their system that I paid. Next issue we tried to order room service on their app and it kept throwing an error. We had to call the hotel lobby and order via the phone but the instructions were to go to the bar and pick up the food. This hotel does not compare to the other ACs I’ve stayed at and someone needs to come in and clean it up. I do not recommend this hotel!!

This was a really nice spot. It was very clean and the staff was very friendly. Loved the area and it was very close (a short drive) to FSU's campus plus it felt very safe. I thought it was a good choice and would highly recommend! Go NOLES!!!!!!!

As an Ambassador Elite member you always expect the best on every stay. Well I give a round of applause to Mrs. Tatiana at front desk, her costumer service is supreme, makes you feel like home. Employees like Tatiana makes any company or business go over the top Keep up the good work 👍 Gilberto Marriot Ambassador Elite Member