Country Inn & Suites by Radisson, Tallahassee-University Area, FL

Very nice hotel very kind and respectful I loved this hotel very clean and spacious.

I read a lot of reviews but rarely leave one but given the situation resulting from staying here, I thought it was necessary. After staying one night at this hotel last week, I noticed bumps on my body. There were no bumps on my body when I left home and my husband doesn't have any bumps on his body so the only place I could've gotten them is from staying here. Since some of the bumps were big and red and some were in a sensitive location, I went to see the Nurse Practitioner. She told me that they were not bumps but bites. She said that In one place the bites are from bed bugs and the other place are bites from either bed bugs or possibly spiders. She told me to call the hotel and tell them that she told me to call them. I called the hotel yesterday and talked a young girl that answered the phone but the manager was not there. I told her what happened and she said that she would text the manager. After not hearing back from the manager after several hours, I called the 800 number for Choice hotels. I spoke with a lady and a manager who were courteous and kind and they offered points to compensate for what happened as they are not able to reimburse the night's stay. I declined the points offered and the manager said that he would escalate the ticket and suggested that I call the manager this morning. I just tried to call the manager but there was no answer at the hotel. What shocks me is that almost 30 hours after the original phone call to the hotel with the information about the problem, the manager has still not contacted me. It's sad that a hotel brand that I've loved, trusted and stayed at for years has handled this situation so poorly. As a result, my family and I will no longer stay at Choice hotels.

Many things around this property are broken or do not work. Looks like maintenance is not kept up. No carpet on the floor of our room. Looks like a haven for illegal aliens - not hospitable. I will not stay here again.

We had a great stay! Everyone was friendly, rooms very clean! Best free breakfast we’ve ever had at a hotel. Great selection and very attentive staff!

Not up to snuff The property is in need of a makeover. Our room smelled like urine. Bathroom needed to remodeled. Pool was worn as well.