Wanda Yuehua Hotel Taiyuan South Railway Station

Wanda Yuehua Hotel Taiyuan South Railway Station Reviews

Wanda Yuehua Hotel Taiyuan South Railway Station

34 Jinyang Street, Xiaodian District, Taiyuan, Shanxi, ChinaView Hotel Details
Wanda Yuehua Hotel Taiyuan South Railway Station
Wanda Yuehua Hotel Taiyuan South Railway StationWanda Yuehua Hotel Taiyuan South Railway StationWanda Yuehua Hotel Taiyuan South Railway Station
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Wanda Yuehua Hotel Taiyuan South Railway Station Guest Reviews

4.6/5
Very Good
2400 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2400)
Positive reviews(2307)
Reviews with photos/video(312)
Large rooms(358)
Easy to get around(187)
Delicious breakfast(174)
Friendly front desk staff(157)
Close to airport(68)
Perfect for business trips(52)
Shower difficult to use(41)
Tasty coffee(14)
Negative reviews(93)
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 7, 2024
We spent 6 nights here on business, I must say everything was excellent. Great location, room is very spacious and sunny, breakfast has good variety to choose from. All of the staff are incredibly helpful and generous with their time and advice, definitely recommend others to stay in this hotel when you are in Taiyuan.
Response from Property: 有一種遇見,不曾邀約,如期相遇,親把感情表達的如此淋漓盡致,使人無限感動實在是評價中的極品,看到親如此的誇獎店小二,瑞瑞也難耐心中的喜悦哦,不由自主的小小的驕傲了一次。小悦倡導親情化服務,來到這裏就是小悦的家人,很開心在旅途中給親留下深刻的印象。再次感謝親在眾多的酒店之中選擇小悦家,承蒙親的厚愛,願我們貼心的入住服務讓親感受到家的温暖,完善的配套設施、温馨的住宿環境和豐盛的早餐,願親有超值的享受!希望親能一如既往地喜歡小悦,願小悦會是親旅途上一道美麗的風景。最好的口碑不是廣告,是悦友,親人,鄰居之間的口口相傳,歡迎親帶親的家人,盆友過來一同再次體驗,期待與親的再一次相遇哦。
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
4.8/5
Amazing
Posted on May 20, 2024
good!
Response from Property: 非常榮幸酒店的各項服務能得到您的好評。您的好評是我們前行的動力,我們將不斷的提高服務質量,帶給您更多驚喜體驗。酒店離太原南站打車5分鐘,機場20分鐘,位置優越,酒店也有多種咖啡供您選擇,期待您的再次光臨!
GRSash
Deluxe Double Room
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 5, 2025
helpful Nice ppl Great breakfast
Response from Property: 生命是一個不停漂移的過程,我們所走過的每一個地方,遇到的每一個人,也許都將成為一段不可泯滅的回憶,小悦不會忘記一路陪伴的親,酒店也不會忘記親對他的點名表揚,能夠得到親的認可是小悦最大的榮幸,同時也給小悦巨大的動力,讓小悦在今後的服務中不斷提升、不斷創新,期待親的再次光臨,小悦將竭誠為親服務!
wangjunep
Deluxe Double Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
very good!
Response from Property: 《距太原南站1.4km》《距商圈984m》《WanVita咖啡》親愛的悦華家人您好,非常感謝您選擇併入住太原南站萬達悦華酒店並對小悦給予了最高的評價,我們一直在往讓客人感動的服務上努力進步着,您的滿分好評將是我們最大的動力,太原南站萬達悦華酒店歡迎您的下次回家為您奉上最誠摯的邀請。
Guest User
Superior Deluxe Double Room
Stayed in Apr 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very good
Response from Property: 《距太原南站1.4km》《距商圈984m》《WanVita咖啡》親愛的悦華家人您好,非常感謝您選擇併入住太原南站萬達悦華酒店並對小悦給予了最高的評價,我們一直在往讓客人感動的服務上努力進步着,您的滿分好評將是我們最大的動力,太原南站萬達悦華酒店歡迎您的下次回家為您奉上最誠摯的邀請。
༄྄ེིོུ Shin ཉི࿔࿆࿐ོ
Deluxe Room (2 beds)
Stayed in Jul 2024
Other
2 review
2.7/5
Posted on Aug 16, 2024
It was extremely different. The room was eerie and had a musty smell. The shower door was missing, the sewer was still blocked, the washbasin countertop was cracked, and the bathroom door was deformed and difficult to close. I even had to report my room number for breakfast, and I couldn't swipe my credit card. I was so sleepy in the morning that I couldn't even eat. It's unreasonable that something like this can happen in a hotel at this price.
Original TextTranslated by Google
Response from Property: Dear Yuehua family, first of all, thank you very much for choosing and staying at Wanda Yuehua Hotel Taiyuan South Station and for commenting on your stay experience. After seeing your comment, Xiaoyue immediately reported it to the hotel general manager and We have received very good feedback. Xiaoyue believes that you will experience better room facilities and more sincere hotel services next time you stay. I am also very sorry that I did not bring you a good stay experience, but Xiaoyue believes that you will You will definitely see Xiaoyue’s progress and changes next time you stay. Welcome to visit again~
Smiledan5
Deluxe Room (2 beds)
Stayed in Jul 2024
Travel with friends
12 review
1.5/5
Posted on Aug 4, 2024
A very poor hotel experience 1. After checking in, I entered the room. There was something similar to a blower running outside the window. The sound was very loud. I communicated with the front desk to change rooms. The front desk first said that there were no rooms. After my repeated requests, I was moved to the opposite room. In the room, the video recording was too short. Ctrip only needed 5 seconds to show the pictures. 2. The bedding was not clean after check-in. There were crawling insects on the pillows, the bathroom mirror, and the dining table. The insects in the picture below were crawling on the pillows. The video recording is too short, Ctrip needs 5 seconds. 3. The hotel is equipped with toothbrushes, but they do not come with toothpaste. I asked the front desk to ask for them, and they only provided toothpaste the next day. I don’t know if I forgot to put them out the day before. 4. The newly replaced hotel has a renovated steel frame outside the door, as shown in the picture below, and it is not soundproof. The sound of planes taking off and landing wakes me up every morning. 5. The parking facilities are not good either. There is no underground parking lot. It is a parking lot shared with other units and the parking lot is far away from the hotel lobby. Because Mayday’s concert came to Taiyuan, the price of the hotel doubled during the concert. The daily price was more than 400 yuan. I booked it for more than 800 yuan, but the service was not worthy of the 800 yuan price. Ctrip’s ranking of high-end hotels No. 1 is also on the word-of-mouth list. Don’t be fooled by this ranking. A hotel that is really not recommended.
Original TextTranslated by Google
Response from Property: Hello, dear Yuehua family! Thank you very much for choosing and staying at Taiyuan South Station Wanda Yuehua Hotel, and for providing your suggestions for the hotel. After seeing your comments, we immediately reported them to the hotel general manager and held a regular meeting. The content of the regular meeting is as follows: 1. For For the problem of bugs in the room, the housekeeping department has checked all rooms and for the problem of toothpaste not being placed, the floor lady and the room manager have been punished. 2. For the noise problem, the housekeeping department has been asked to make statistics and a solution will be solved within a week. Finally, I apologize again for your stay at Taiyuan South Station Wanda Yuehua Hotel. Xiaoyue believes that you will definitely see the progress and changes of the hotel next time you stay. See you there~
Guest User
Deluxe Double Room
Stayed in Oct 2024
Couples
4 review
1.0/5
Posted on Dec 3, 2024
Bad review. I asked the front desk for two bath towels. The person who brought them was not a hotel staff member, but an old man in casual clothes. After opening the door, he kept looking into the room and kept glancing. When he finally closed the door, he even leaned forward and took out the towel. *Putting my head in to take a look, I was really speechless. What do I want to see? This *** is too low. I recommend staying away from this hotel. Very bad, affects my mood!
Original TextTranslated by Google
Response from Property: Hello, dear Yuehua family! Thank you for choosing to stay in our hotel. We are also sorry for the inconvenience caused to you. The person who delivered the items to you was our security guard. Regarding the impact he had on you, we held a meeting in time and punished the security guard. Education, the problem you encountered is an oversight in our management. In the future, we will strengthen the training and management of employees to prevent such things from happening. We look forward to having you stay again to witness our improvement. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
4 review
2.5/5
Posted on Dec 27, 2024
The bed was very uncomfortable, especially the pillows, which were so difficult to use.
Original TextTranslated by Google
Response from Property: Dear Yuehua family, first of all, thank you very much for choosing and staying at Wanda Yuehua Hotel Taiyuan South Station and commenting on your stay experience. Regarding the bed issue you mentioned, we also use Jinke Hotel. The mattress and pillows are also double-sided. If you have any questions during your stay, you can directly contact the hotel front office to help you deal with it. Xiaoyue believes that your next stay will be able to experience better room facilities and more sincerity We are very sorry for the unpleasantness of your stay this time, but Xiaoyue believes that you will see Xiaoyue's progress and changes during your next stay. Welcome to visit again~
Chititaozi
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good, I will come here again next time!!! The front desk staff is also very professional and friendly! 😚 The most important thing is that it is very close to Taiyuan South Station, which is very convenient for going out
Original TextTranslated by Google
Response from Property: The most valuable encounter is a look and a smile in that moment after going through thousands of mountains and rivers. Xiaoyue is really honored to receive such a high evaluation from you. Xiaoyue's daily work can be recognized by you, which is the greatest encouragement for Xiaoyue. Your satisfaction will give Xiaoyue unlimited motivation! Xiaoyue is committed to creating a home away from home, which goes beyond the conventional warmth, safety and comfort, and meets more levels of requirements. It is most suitable for you with taste. I look forward to your next visit. Xiaoyue will continue to provide you with warm and high-quality services. I hope you will have a good experience every time you stay. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is very clean and quiet, the breakfast is rich in variety, and it is very close to the airport, 10 minutes by taxi. The service is good and attentive. A small gift was given when checking out. I will choose this hotel again when I go to Taiyuan next time!
Original TextTranslated by Google
Response from Property: It is a great honor that the hotel's services have received your praise. Your praise is our driving force. We will continue to improve the quality of our services and bring you more surprises. The hotel is 5 minutes by taxi from Taiyuan South Station and 20 minutes from the airport. The hotel has a superior location and a variety of coffee for you to choose from. We look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Other
7 review
5.0/5
Outstanding
Posted on May 12, 2024
I never write reviews for this hotel, but I still have to write one. The front desk staff is very welcoming, the room is large, clean and hygienic, the shower is big and very comfortable. It was a very satisfying trip, and I will stay here again next time I come to Taiyuan!
Original TextTranslated by Google
Response from Property: The most valuable encounter is a look and a smile in that moment after going through thousands of mountains and rivers. Xiaoyue is really honored to receive such a high evaluation from you. Xiaoyue's daily work can be recognized by you, which is the greatest encouragement for Xiaoyue. Your satisfaction will give Xiaoyue unlimited motivation! Xiaoyue is committed to creating a home away from home, which goes beyond the conventional warmth, safety and comfort, and meets more levels of requirements. It is most suitable for you with taste. I look forward to your next visit. Xiaoyue will continue to provide you with warm and high-quality services. I hope you will have a good experience every time you stay. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Other
36 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is very close to Taiyuan South Station. The lobby is a bit unique. When I checked in, I thought it was a bar, but it does have bar functions. The best thing about the hotel is that the room is very large, but the only thing missing is a small refrigerator in the room.
Original TextTranslated by Google
Response from Property: Dear Yueyou: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Taiyuan South Station Wanda Yuehua Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 7, 2024
It's very close to the train station. The beauties at the front desk are very welcoming. Robots deliver takeout, and the breakfast is also very rich. The hotel facilities are brand new, clean and comfortable. It's great. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear Yueyou: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Taiyuan South Station Wanda Yuehua Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 6, 2024
First of all, the service attitude of the front desk staff is very very good. The room is also very big. It is worth the price. It is very comfortable to live in. The breakfast in the restaurant is also OK. It is very close to the airport and Taiyuan South Station. Next time I come to Taiyuan, I will choose our Wanda Yuehua 😃😃😃😃
Original TextTranslated by Google
Response from Property: Dear Yueyou, thank you for giving such a detailed review in your busy schedule. Through your description, it seems that this time you are really touched by your heart. The words reveal your attachment to this trip. You are a little flattered. The waiter feels honored to let you and Yueyou spend such a pleasant night at the waiter's home. The waiter has always advocated family-oriented, surprise-oriented, and detailed services. Details determine success or failure! Countless details of service may not be luxurious, romantic, or touching, but they touch the heart and ultimately satisfy the guests, which is the source of the waiter's greatest sense of accomplishment and happiness! The waiter hopes that the guests can feel like returning to "home". Satisfying the guests is only the starting point, and surprise and touching are the goals. Your satisfaction is the waiter's greatest motivation. Next, the waiter will continue to serve every guest attentively, so that Yueyou who are away from home can feel the warmth of home.