Popular Chongqing 4-star Hotels

A very nice location and the room was very clean and tidy, btw the staffs were very helpful and very kind to assist for everything.

Cool hotel in a great location, decor is a little tired and the restaurant looked closed not sure if it is due to being a quiet time. Staff couldn’t speak English but it wasn’t an issue, pool was lovely and cool with a great view. Bedroom was clean and comfortable.

The overall experience was good and I extreme impressed by the staff called Xiao Ru. She has been welcoming us with warmth and care from the first day we arrived Travelling with kids was always challenging but Xiao Ru has provided excellent service and patience for our queries. She has been kind enough to follow up if we need any further assistance on a daily basis. We had an early travel plan and she ensured her colleagues in another shift sending fruit to us every day after her shift. Additionally, she assisted the laundry pick up from our room and ready before our return to the room. Since we were on a night flight, a complimentary late check out was really helpful to ease out hassle. The breakfast was pretty good with a variety of options and the location was superb too. We'll definitely consider Mercure for our next visit!

Great location around CBD. Great service and hospitality. Xiao Sun is very helpful to inform which hotpot you can enjoy (hotpot is very popular in ChongQing and there’s hotpot stall everywhere you go), and what to do to avoid scams. She also recommend a good travel agent if you need to buy a local day tour such as Dazu Rock tour and ChongQing 1949 ticket. Super convenient. Thank you for having us

The hotel is located in a very good location, very near to Liberation Monument. Plenty of good foods, night markets and malls nearby. The room is good with plenty of amenities worthy of 4 stars Hotel. The washing machine and dryer is a plus. View from the room also amazing. Only the lobby is a bit confusing. Practically the Apartment has 4 Hotel Managements, a bit confusing in the beginning and the alley to the room is a bit dark.

I booked this hotel for my husband’s birthday, expecting a wonderful experience given the nearly 1,000 RMB per night price tag. Unfortunately, the hotel did not meet those expectations. Upon our arrival, we were greeted by an unpleasant odor emanating from the toilet, likely due to drainage issues. Since I wasn't feeling well and was quite tired, I thought I could mask the smell with some perfume, as we were only staying for two nights. While attempting to adjust the water temperature before my bath, I discovered something sticky under my foot when I was stepping on the towel. To my surprise, the tiles were loosen and adhered to my sole. I promptly reported this issue to the hotel via WeChat, and while I appreciated their prompt response offering to change our room, we opted to stay put since it was late and we only had one more night. However, the situation worsened the following morning when we found a cockroach in our room! This was an experience I certainly did not expect, especially in a hotel at this price point. Overall, I was deeply disappointed with our stay. The only redeeming quality of the hotel was its prime location. Unfortunately, the issues we encountered overshadowed any positives, and I feel the experience was not worth the price at all.

Spacious room generally clean with all amenities provided. Location of the hotel was superb as it’s at the center of where all the famous must see places are (generally all walkable with 20mins) However the room was advertised as river view which was you could see it but there are definitely buildings blocking the view. Secondly housekeeping wasn’t the cleanest, I found they sometimes just refold used towels instead of replacing them.

The hotel is next to Jiefangbei, and not far from the subway station and Hongyadong, which is very convenient. The breakfast is very rich. Since the parking lot is difficult to find, the front desk receptionist with work number 15 took the initiative to call and send the location, which was very accurate. He also turned on the air conditioner in the room in advance, which was very warm.

The hotel is not perfect but it's good enough for the price you pay for this hotel. Pros : - size of the room is big and comfortable, even with a big luggage open up on the floor. - comfortable and big king size bed. - clean - basic amenities provided : toothbrush, comb, shaver, soap & shampoo. - location is great. Lotsa eateries and shopping around. It's near train station. - calling front desk from phone does not work. But the reception did ask to add wechat when check in. They were very responsive if you requested things from them there. - free tea & water bottle in lobby. - washing machine with a dryer at the lobby floor is useful, though the laundry area could be cleaner. - I think they upgraded my room with a bathtub, which I appreciate, even though they did not mention it to me during check in. Cons : - room is not soundproof. You can clearly hear the sound from next room & outside (vehicle honk and stret vendor sound). It can be until very late at night (12am) and starts as early as 7am. I've read review about this so I prepared ear plug as I'm sensitive to sound. The Sound is acceptable with earplug on. So I suggest hotel to provide earplug in room for guest in future. - room have no smell but you can smell cigarettes smell near the entrance door or in toilet as people smoke in lobby or room. - long wait for lift during peak hours but it's still acceptable as it won't be more than 5 mins.

1 The luckiest thing about this trip is that I chose this hotel! Shirley, the front desk lady who checked us in, was very kind and amiable. She also thoughtfully prepared a disposable toilet seat for us. The service was very considerate and the room delivery was also very fast. Every link was impeccable. The service staff always had a sincere smile on their faces. Any needs could be solved in a great way. The most convenient thing was that there was a cute little robot in the lobby. If you ordered takeout at night, the little robot could help deliver it to the room. Today is Women's Day, and the hotel also prepared beautiful roses. It was really thoughtful and must be rated five stars! I will choose this place next time I travel.