Leofoo Residences

The location is very good, with convenient transportation, supermarkets and different restaurants to choose from nearby.

The staff are very friendly and helpful. It is not far from Zhongshan Station, so it is convenient to go in and out with luggage. The room is large enough with a small living room, so it is no problem to open two large suitcases. The room facilities are relatively old, there is obvious dust in the corners, the toilet has a damp smell, and it would be much better if the exhaust device was turned on all day.

The hotel is in a great location, it is convenient to eat, and it is not too far from the MRT station. The hotel is clean and has a washing machine which is very convenient! ! The 101 building can be seen from the bathroom window. The hotel can consider renovating the room configuration. The living room becomes very crowded with three people staying and adding a bed. It would be more ideal for families to stay!

已經來住第二次了，感覺很好！

The original reservation was a plan that could be refunded later, but it happened that the flu broke out on the first day of the first ***** month, and it was the first day of the type B flu, so I asked trip.com to coordinate and book a room in the evening. It was very helpful to book a room early in the morning on the first day of the first ***** month. Two staff members and specialists tried to help us check out and get a refund quickly, but were both rejected by the hotel. I booked a garden view suite, and I couldn't even change the date and had to pay the full amount. The point is that if refunds are not possible according to regulations, then that’s fine. Until this morning, there has been no call from the hotel asking if we can check in, etc. We did not show up to check in, nor did we send anyone to check in. The guests did not show up or were replaced by other guests. There was no response from the hotel at all. Called to ask if I could find housing... in this way? And they asked me to provide medical records, doctor's certificates, etc. that overlap with the housing dates, on New Year's Day? ! Lying at home all day is enough. The same situation happened to me before in other hotels. It was a temporary accommodation situation that was beyond my control, but the other hotel allowed me to change the date or directly refunded me. It was not a problem with the booking website, but a problem with the hotel itself! So the service of this hotel deserves a big question mark! And I will not recommend this house in the future.