Yanmin Hot Spring Resort

The internet in the room we were originally going to stay in was broken, so we couldn't watch TV. We were notified by phone before check-in and were told that there was only one accessible room left, which only had one bathtub. I agreed to change the room type at the time, but the service staff said that we could decide on the spot whether to change back to the original room type with two bathtubs. After discussing with my family, we decided to choose a room with two bathtubs because six people would have to take turns taking a hot spring bath, which would be time-consuming. So we immediately changed back to the original room type when we checked in and were successfully checked in. But after checking in, I found that in addition to the internet, this room type had other problems. The floor was hardly cleaned and was covered with sand. The pillows were moldy. The facilities were also quite old. The bathroom door was difficult to close. For some reason, the bathroom had a drain hole that was sealed, so water accumulated on the floor after taking a shower. I stayed here once before and thought it was good, so I arranged to stay here again, but the quality this time was really disappointing😿

The lady at the hotel counter clearly gave a deposit for the pet, but she called to ask if it was collected. When I checked out, she asked again. I told her that they could check it on the surveillance camera. Her attitude was not very good and needs to be improved.