Hilton Taghazout Bay Beach Resort & Spa

This is a scam ! We were scammed of our money until now . The receptionist named Hajar has refused to let us check in me and my girlfriend due to law and regulations that goes like “ if couple don’t have marriage certificate then they cannot let you in “ the Moroccan law has changed this matter and regardless of this they didn’t let us get in . Me and my girlfriend we understood and the hotel promised to get us a refund . For two months now we speak to trip.com for our refund and nothing has happened , we spoke to hilton.com and nothing happened . We are going to take legal actions against these scammers , the is action isn’t supposed to be expected from 5star hotel . Everybody from the reception to the bartenders they give you the sedation that you have to tip them . They made feel sure that once we process the refund they will accept it , so we left without worrying to deal with it . I am extremely angry and disappointed about this . It is almost 150 usd of our hard earned money that I swear I will get it back no matter what ! Liars , scammers , never will stay at Hilton ever again !

The staff members were so nice and helpful. Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons. The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes. The pools are not heated, which made them not so enjoyable as the water really gets cold. The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled. The rooms were spacious and clean. What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there. But in general the hotel is nice with nice staff members.