Guest User
January 3, 2022
This is the largest inn (hotel) in Yutagami Onsen. I think it was because it was the busy season that there were a lot of young female employees working part-time. Due to the coronavirus pandemic, there was no guidance to the room, so this might be a good thing. However, I felt that the customer service during meals was not well-trained. The bath is on the top floor and has a nice view. However, both the indoor bath and the open-air bath are small, and the sauna has a limit of three people (although some customers did not comply), so when groups and families come in, there is no place to stay. Also, the sauna was open until 9pm, the open air until 10pm, and the bathing time until 10pm. Although it was a dining place, the place we were given a "private room" was a karaoke room that was unavailable due to the coronavirus pandemic. At the breakfast venue, the windows were open to prevent the spread of coronavirus, but the outside temperature was below freezing and the heating was extremely ineffective, so we had no choice but to finish early. Well, the good thing is that there were 5 people staying there, and there were 5 different colors of towels and cups, so I couldn't make any mistakes.
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