The interior of the building and the lounge are beautiful, but the Christian expressions in the form of sayings and photos are very dominant... even in the rooms, there's plenty of religious decor on the walls and a thick Bible.
The room I had needs a renovation; the floor, toilet door, and beds show significant damage. How does a guest even manage to cause that much damage? In the bathroom, which has a floor about 40cm higher, there's no towel hook. I checked several other rooms that were open after check-out, and their bathrooms also had this raised floor – not very convenient for elderly guests with mobility issues. The two-person Deluxe room is very small, 16m², and overpriced for its size, though it might be acceptable for one person. During my three-day stay, no cleaning was done, which is definitely an area for improvement. Daily checks should certainly not be missing for this price.
Breakfast is served in the lounge, which is lovely and a pleasant place to sit at a table during the day. The breakfast is a small buffet with limited choice but sufficient. The location is okay, a 10-minute walk to the harbor and market, with many shops nearby. Beyond that, Tacloban itself isn't particularly attractive, with its rectangular street layout.
The staff are friendly but not very engaging in casual conversation; they just do their job. Ellen and Irene at the reception always have a friendly smile.
Transportation to and from the airport and bus terminal is fine... just take a Grab or negotiate with taxis.
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