Alaziziyah Aljadidah, Tabuk, Tabuk Region, 47911, Saudi ArabiaView Hotel Details
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1 night
Mena Hotel Tabuk Guest Reviews
4.2/5
Very Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(15)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(1)
Benedikt
Junior Suite (King)
Stayed in Oct 2022
Couples
24 review
4.5/5
Great
Posted on Nov 26, 2022
Very friendly check-in service. Clean and spacious room. Close to the airport so in total all we needed.
Guest User
Premium Room (King)
Stayed in Oct 2023
Business travelers
1 review
1.0/5
Posted on Nov 6, 2023
The hygiene is very poor: there is a strong smell (like mold), there are ants and hair in the room, and the shower room has no door or poor water retaining strips.
The room layout is poor: there is no lighting at all and the windows are useless.
The service was particularly bad: the attitude was arrogant, blunt, and threatening. I stayed for one day, and I wanted to continue booking on Ctrip the next day. They threatened me that if Ctrip did not give me a confirmation of the booking, I would not have a room to stay. Too lazy to change places, I endured the price of a room that was 400 RMB higher than Ctrip's. The service at the front desk was very poor. It takes half a day to add a toothbrush.
The water must be drunk or taken away in time, otherwise it will not be refilled.
Apart from the mediocre location, this hotel really has no value for money.
It is also very noisy. You can hear loud chanting at 5 o'clock in the morning (of course you respect religious beliefs), but you are still vacuuming and washing carpets at 9 o'clock in the evening. You really don't think about your customers. In the morning, there are roosters crowing from the neighboring community. It's so drunk. .
All in all, the service is poor, not cost-effective, and very frustrating. Definitely not recommended for business.