Hotels near Balaton Sound, Szantod

It is a relative new and the only five star hotel on the south shore of the lake Balaton. The prices are high. The cons: It is early afternoon, and I am sitting in my uncleaned room. The outside temperature is 40°C and the aircondition hardly works. It's max capacity 26,5°C. We were informed about this on our arrival at the front desk. When this hotel was built the reeds on the shore were extinct. This extinction is against all environment protection, because the reeds filter and clean the water of the lake. The extintion was perfunctionary, the reeds are growing back, and it is rather difficult to get in the water. the pros: The rooms are comfortable and well equipped. The bathroom is spacious The hotel is a paradise for young couples with children, There are big and well equipped playgrounds and in- and outdoor pools with numerous sildes. This is why the garden and the restaurant is rather noisy. We booked breakfast and diner. The food is plenty and in excellent quality. The garden is big, and there is a lot of sunbeds and umbrellas. All in all, for grown ups, and elderly this hotel is recomended in late spring or in the early autumn.

The hotel is located on the edge of Lake Balaton, the view is exceptional. There is a handful of restaurants within walking distance and more at the top of the hill ( 12 minute steep walk). The hotel apartment was spacious, clean and ideal for a family of four. The pier runs ferries to other towns on the lake which was good for day trips. We did not have a car, but travelled by public transport which was easy to navigate and reliable. Hotel reception was friendly, helpful and informative.

Very characteristic country villa, a family of three lived in the attic, it felt like entering the Hobbit's small house, very fairy tale. The room is very hygienic and the facilities are very textured. As soon as I entered the restaurant, I saw a solid pig, so cute. The breakfast is really rich and the quality is very high! There are three large yards, spacious and rustic restaurants, and an open-air swimming pool. The price is in Europe in August, and the price is really good!

The hotel itself is super , modern, clean. The problem was that neither of my stays did the air condition work, always different explanations. Luckily the nights were not hot outside so the window could have been kept open, however there was a party in the parking area of the hotel so due to the noise needed to be closed. There was a fan in the room but did not help much as there was 26 Celsius in the room. The bistro of the hotel is quite good, however the staff of the bar was rude. The morning staff was really nice. I stayed here twice, both times same experience. Normally would not stay after the first, but gave a second chance as the hotel is very comfortable, wellness is really nice and the rooms are great.

From the photos and location this hotel really looks the business. Please don’t be fooled like we where. I pride myself on being an adept researcher and avid traveller. I stay in 5* hotels, air bnb’s, and everything inbetween. This hotel though takes the cake!!! I should have known by the checkin experience something was a miss.... the grumpiest checkin person ever, probably not suited for customer facing posts. We arrived for our 2pm checkin early, asked if we could use the facilities (pool) whilst we waited for our room to become available, to which they obliged. However they informed us our room wouldn’t be available until 3:30pm because it was busy season and they hadn’t cleaned all the rooms yet. It was then up to me the customer to pull out my booking form which clearly states 2pm checkin with two tired kids in tow. I had emailed our children’s dietary requirements in advance as to make the process go smoothly. I can’t stress how under provided for they where - let’s just say gluten free bread was their main meal (and due to incomprehensible labelling system, we almost got sick!) usually hotels b&b’s etc. prepare a simple meal of say grilled chicken, rice and vegetables on an individual plate - the really good ones talk to me when we arrive and ask about the preferences etc. because of the risk of cross contamination on a buffet - these guys didn’t have a CLUE!!! Show Quoted Content However they informed us our room wouldn’t be available until 3:30pm because it was busy season and they hadn’t cleaned all the rooms yet. It was then up to me the customer to pull out my booking form which clearly states 2pm checkin with two tired kids in tow. I had emailed our children’s dietary requirements in advance as to make the process go smoothly. I can’t stress how under provided for they where - let’s just say gluten free bread was their main meal (and due to incomprehensible labelling system, we almost got sick!) usually hotels b&b’s etc. prepare a simple meal of say grilled chicken, rice and vegetables on an individual plate - the really good ones talk to me when we arrive and ask about the preferences etc. because of the risk of cross contamination on a buffet - these guys didn’t have a CLUE!!! Not to mention oh yes you guessed it some more gluten free bread for pudding 🤮 On our second day we went out all morning exploring hoping to come back to a freshly made up room by 2pm, but not, no sign of housekeeping at all, never mind the request we’d put in for replacement lightbulbs (3 lamps where missing bulbs 3!!!!!) we asked at 2pm if housekeeping could sort out our room - we where rudely told that new checkin rooms got priority and we had to wait and be patient. We finally got our room serviced at 6pm!!!! Oh and no new bulbs 💡 Day 3 up early again, appalling breakfast - very little assistance (thankfully there where fruit and vegetable options) asked for room to be cleaned at 9am, also asked for bulbs to be changed. Return back at 1pm -