APX Darling Harbour

APX Darling Harbour Reviews

APX Darling Harbour

8 Dixon St, Sydney, New South Wales, 2000, AustraliaView Hotel Details
APX Darling Harbour
APX Darling HarbourAPX Darling HarbourAPX Darling Harbour
Check available rooms for your travel dates
We Price Match
1 night

APX Darling Harbour Guest Reviews

3.9/5
Good
112 review
Verified reviews
Location4.2
Amenities3.9
Service3.8
Cleanliness3.9
Filter by:
Sort by:
All reviews(112)
Positive reviews(87)
Reviews with photos/video(36)
Great location(25)
Large rooms(16)
Average service(14)
Convenient location(9)
Awesome stay(6)
Easy to get around(6)
Many amenities(5)
Negative reviews(25)
Guest User
Standard Studio (Limited Housekeeping)
Stayed in Δεκ. 2024
Couples
1 review
2.2/5
Posted on 15 Δεκ. 2024
First, the front desk staff is not friendly. Second, our room is facing the ac units and we don’t have a view! So, we went downstairs and requested if we can change another room and they rejected our request. We already put the note upon booking that we would like to be on high floor! (If possible). Third, we are not sure if the housekeeping is doing a service on the stay over rooms but our room was not cleaned. The only good on this accommodation is the location.
Response from Property: Dear Guest User,Thank you for sharing your feedback about your recent stay with us. We truly value your comments, as they help us improve the guest experience.We are sorry to hear that your stay did not meet your expectations. It is disappointing to learn that you found our front desk service lacking, as providing friendly and accommodating service is a top priority for us. Please know that we are addressing this with our team to ensure improvements.Regarding your room assignment, we strive to honor special requests, such as higher-floor rooms or specific views, but these are subject to availability at the time of check-in. We regret that we were unable to accommodate your request on this occasion.As for housekeeping, the services provided can vary based on the booking package. Without knowing the details of your reservation, it’s possible that limited housekeeping was included. However, we apologize for any confusion or inconvenience this may have caused and encourage you to reach out if you would like further clarification on the services offered during your stay.We are glad to know that our convenient location was a positive aspect of your visit. Your feedback has been shared with the team, and we are committed to making the necessary improvements.We hope you will consider staying with us again in the future so we can provide you with an even better experience. Please don’t hesitate to reach out directly if there’s anything we can do to assist with your preferences and ensure a seamless stay.
POOI POOI
Standard Studio (Limited Housekeeping)
Stayed in Απρ. 2024
Business travelers
24 review
2.5/5
Posted on 28 Απρ. 2024
The room decorations a bit funny, TV put on the table how I need to work and my bed is another side how can I watch. I also find cockroach in the room
Response from Property: Dear Pooi. We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards, APX Darling Harbour
RNS
Standard Studio (Limited Housekeeping)
Stayed in Σεπ. 2024
Business travelers
18 review
4.2/5
Very Good
Posted on 30 Σεπ. 2024
Not a fan of customer service not so friendly but place was nice and convenient at the heart of city
Response from Property: Dear RNS, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. We thank you for your feedback and we look forward to serving you again, APX Darling Harbour
JackieZiu
Standard Studio (Limited Housekeeping)
Stayed in Σεπ. 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on 4 Νοέμ. 2024
Good location, nice and big studio, you can find most of the things you need for cooking. One small thing was that I couldn’t use the hot water immediately, I had to wait for almost 10 minutes and at the same time I had to turn on the tap to let the water out.
Response from Property: Dear JackieZiu,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the convenient location, the spacious studio, and the well-equipped kitchen.We’re sorry to learn about the wait for hot water and appreciate you bringing this to our attention. If you could let us know your room number, it would help our team investigate the issue more thoroughly to ensure improvements are made for future stays.Thank you once again, and we look forward to welcoming you back for an even better experience.
Hedley Lau
Standard Studio (Limited Housekeeping)
Stayed in Αύγ. 2024
Family
1 review
5.0/5
Outstanding
Posted on 31 Αύγ. 2024
This was a memorable stay, the apartment is so beautiful and clean, big size studio, and location in the heart of china town so close to everything,
Response from Property: Dear Guest, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again
Anonymous User
Standard Studio (Limited Housekeeping)
Stayed in Αύγ. 2024
Couples
8 review
4.7/5
Amazing
Posted on 18 Οκτ. 2024
Decent size room for the prize, we got a freshly painted room so it seems like they are doing some refurbishment. Ideal location for our needs
Response from Property: Dear Anonymous User, Thank you for choosing to stay at APX Darling Harbour and for your review! We thank you for providing us with valuable feedback. We appreciate you making us aware of your experience. APX continuously aims to better the service and facilities we extend to our guests.
Josia Ginting
Standard Studio (Limited Housekeeping)
Stayed in Σεπ. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 12 Δεκ. 2024
A very great place for its price. All perfect, will recommend this hotel to my friends
Response from Property: Dear Josia Ginting,Thank you so much for your kind words and positive review! We’re thrilled to hear that you found our hotel to be a great value and that everything met your expectations. It’s wonderful to know you’d recommend us to your friends—that’s the highest compliment we can receive!We hope to welcome you back soon for another perfect stay.
Robbie
Standard Studio (Limited Housekeeping)
Stayed in Δεκ. 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 19 Δεκ. 2023
Was great stay with perfect service and great size and clean rooms
Response from Property: Dear Robbie,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
exploring247
Executive Studio
Stayed in Οκτ. 2023
Couples
17 review
5.0/5
Outstanding
Posted on 13 Νοέμ. 2023
The hotel is right inside China town with great food options nearby especially Korean food. We even saw fireworks
Response from Property: Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our hotel's location right in the heart of Chinatown, providing you with great food options, particularly delightful Korean cuisine. It's wonderful that you had the chance to witness fireworks, adding an extra touch to your stay.We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable experience.
Guest User
Standard Studio
Stayed in Ιαν. 2024
Solo travelers
3 review
3.2/5
Posted on 4 Φεβ. 2024
Reception had sign up saying back in 5 mins - no one sighted for 2 hrs. Only one lift working. Amenities not up to alleged 4 star standard. Bed was two singles pushed together with no full sized topper mattress so not very comfortable.
Response from Property: Dear Guest,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you complain the issue while on the property? APX continuously aims to better the service and facilities we extend to our guests.
Miawreen
Standard Studio
Stayed in Δεκ. 2023
Family
2 review
2.5/5
Posted on 3 Ιαν. 2024
The rudest receptionist i have ever come across in my entire life! In saying that i am a frequent traveler and have stayed in many types of accommodation ranging from budget motels up to 5 star hotels and none of them ever been this rude to customer not even budget motel. She slammed things out of frustration and exhale a loud sigh, and even yelled at me, this was no where near acceptable. All because I booked 2 rooms & asked to be put in the same level (rang them a few months back for this request) . However, when checking in she said our assigned rooms are 2 floors apart, she then changed the paperwork to make them 1 floor apart (note we have not enter any room at this stage, only paperworks). When we entered the room wasn’t clean (there was half eaten hotdog and wine spills) so i went back to reception asking to be put back to our original floor (2 floors apart) which she refused saying i have done a lot of paperworks to move you & she blew up slamming things and started yelling. Although she did apologise in the end, it had already ruined my holiday mood. Never ever stay with APX again
Response from Property: Dear Guest, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We wish to ask for more details in order to assist you better. We will be investigate this matter with the staff. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.
Jim
Standard Studio
Stayed in Δεκ. 2023
Couples
1 review
3.7/5
Posted on 4 Ιαν. 2024
The APX is in a excellent location for any activity at Darling Harbour and Paddy’s Market. ***** transport is only minutes to the market. Maybe 10 minutes to Town Hall, for the trains. Room was clean and well equipped for a short term rental. Lots of options for oriental food. Check in was efficient and pleasant. Wife and I felt safe to leave the hotel for a walk to the Harbour and places in the CBD.
Response from Property: Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
izhar
Executive Studio with Balcony(Limited Housekeeping)
Stayed in Μάιος 2023
Couples
131 review
5.0/5
Outstanding
Posted on 23 Μάιος 2023
Check in and out smoothly and service quite good, helpful,room was big and nice beds clean and balcony was advantange for smoking,all over very good and near by all good food
6/13
lemon
Executive Studio
Stayed in Δεκ. 2023
Family
2 review
4.0/5
Very Good
Posted on 11 Δεκ. 2023
During my trip to Sydney, I stayed at this hotel for two days. The first day was a good experience, and the second day was a terrible experience, as the hotel normally operates only one lift out of two. The only elevator that day was broken, and it was not available for a whole day and a half. When we checked out, we had to carry the super-heavy luggage down the stairs by ourselves. Two girls carried the boxes down the stairs, and the front desk service staff did not give any help. Fortunately, I lived on the second floor, if I lived in a higher floor, I would die carrying the luggage.
Response from Property: Dear Lemon,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.We thank you for your feedback and we look forward to serving you again.
Guest User
Executive Studio with Balcony(Limited Housekeeping)
Stayed in Ιούλ. 2024
Couples
1 review
3.7/5
Posted on 7 Ιούλ. 2024
Everything was great but toilet was leaking
Response from Property: Dear Guest, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.