Name: Swisstouches Hotel Xian
Address: Xi'an, China
Rating: 9.4

China

Guangzhou

Nanjing

Xi'an

Mei County

It's really close to the metro station. The hotel is gigantic, which is a bad thing. It takes a long time to get to the reception or the pool. There was a construction site right outside my window, and at 11:30 p.m., the excavator workers started blowing their whistles. I had to go to the reception to ask for a different room. The staff gave me a different room. The breakfast food was delicious, and there was a good selection. However, I probably won't stay here again.

Our trip to Nanjing left us with beautiful memories and a very positive impression.  Largely attributable to the very pleasant stay at Swisstouches Hotel. We stayed in the suite from end May to early June. 

1. Very clean and comfortable suite - About one of the most comfortable rooms I have had stayed in recent memory. Spacious, clean, well - kept, well - maintained. Reasonably priced. Whole place smelled good, no hint of musky odour, no tobacco smell, children had zero issue with allergy. Sound proofing was great.  
I do wish the kitchenette is better equipped with microwave oven, utensils and simple crockery. Not that we cook in the room, but I guess it is more convenient to have simple utensils available in the kitchenette. 

2. Courteous, attentive and responsive service - Reception was courteous, patient and reliable. Restaurant staff were obliging and prompt (requests were attended to promptly,  room cleaning staff were responsible and detailed. (I accidentally left the Do-Not-Disturb sign on, they left a note reminding me about that, and took the initiative to return in the evening to clean up the room - all without any request from me. I thought of just going letting the room cleaning pass for 1 day). Such conscientious work attitude is hard to come by. 

3. Food was hygienic and ample - The buffet breakfast was amply stocked and spread was decent. Not an emperor's feast, but way enough to surpass expectations for most people. 

4. Location was decent, safe - The hotel is situated in the outskirts of Nanjing city. So you get the tranquil, but you wont have the hustle and bustle. There are convenience stores and eateries well within a stone's throw. Ride hailing taxis are easily available too. But if you are expecting to walk to the tourist spots, you will have to stay in the heart of the city. I personally prefer a location like Swisstouches' . 

5. Facilities - I only tried the swimming pool and gym. Very decent. Good enough for exercise and workouts during travel. Gym was well equipped, albeit a little messy. But that's more of gym users rather than the set-up. Swimming pool was well maintained and monitored at all times. Great for lane swimming. 

All in all, fantastic stay. Go back again? Big Yes.

It was my first time to travel to Xi'an and stay at the Swisstouches Xi'an. As soon as I entered the lobby, I felt the strong New Year atmosphere. The staff greeted me warmly. Linda, the front desk staff, was very professional and thoughtful. She took the initiative to upgrade our family room. She also gave us New Year dolls because we had children. The children loved them very much! I have to say that the people of Xi'an are really enthusiastic! The hotel is also great! When we entered the room, it was very large and bright. The children had a lot of fun playing in the living room. The facilities and equipment were very good! It really met our needs for this stay. It was really worth the money! Super value! I will definitely stay at this hotel next time if I have the chance! After all, the service is first-class!

Swisstouches

Columbus

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