New Orleans Hotels with Pools

Constantly heard the elevator all night. The bed vibrated like the machine room was under neath it. You can tell that this was the room they sold on discount booking sites because it was in the corner by itself behind the elevators. If you get room 420 you know you got shafted. Slept like crap worst night sleep ever

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

The front desk service is very good, but the travel converter cannot be used. The front desk also specially helps arrange for people to buy it and deliver it to the room. The room service was also very fast. They even sent a piece of bread, so I was too lazy to argue.

Our room was perfect. We got upgraded to a suite with a balcony on Bourbon Street and we felt like we were able to be part of the crowds on the street without actually having to be in the crowds. You definitely get the Bourbon Street experience. I will admit it was not the quietest hotel we have stayed in but you should know that going in, if you are booking on Bourbon Street. It wasn't enough to interrupt us from sleeping or watching tv, it was just noise.

This hotel is very close to the French quarter in New Orleans, a hotel with history and cultural connotations. Not only is the service attitude of the staff super good, but the experience of staying is also very good! I will definitely book this hotel again next time I go to New Orleans!

It was a clean and nice hotel. It was a 10-15 minute walk to the center of major tourist attractions and parking was convenient. You can park your car after check-out until 2pm.

Very nice rooms (we had 2) and lots of moving around space. Every employee when encountered was pleasant and friendly. The guys working the Valet were great...they would run from their valet station to open doors for us...nice service...and we were not valeting..just walking in from across the street. No official restaurant but they do have some food. We had the Angus burger with fries and a chicken sandwich with fries and ate at the bar.....extremely good food. yes it was a little pricey, but eating it all made it worth it. Weill be returning soon. We didnt experience pool or exercise room.

Check in at 4 pm, early check-in for 25 dollars, Ctrip's so-called garden view room has only a small window, the window is a wall, the room is very dark, change the room for 25 dollars, parking 38 dollars, plus breakfast, a total of 220 dollars a night . Bourbon Street has all gone back and forth 3 kilometers. Breakfast is typical of American style, egg sausages. No extra bed, sofa bed and extra bedding.

My daughter and I had the wonderful experience while staying at the Canopy by Hilton New Orleans Downton from July 3 – 9, 2024 during the Essence Festival of Culture. I've been a Diamond Hilton Honors member for numerous years, and I feel honored to express the wonderful hospitality received at this Hilton property. Prior to our check-in I had the opportunity to speak with Dijon and Ms. La La regarding logistics. Their professionalism and willingness to assist in my inquiries were over and above my expectations. I had the opportunity to meet Dijon upon check-in and he welcomed my daughter and I as if we were family. He made a point to state to call him if there was anything that we needed to ensure our stay was great. The next morning, I met Ms. La La who remembered my call and we had the opportunity to greet one another each day until my stay. She recommended excursions and restaurants and was always very complimentary. Each day at breakfast I was greeted by either Felicia or Kenneth. I can truly say these two employees made a great start of the day while serving with a smile. During our check-out, I met Chris, the property manager, and I informed him about each of these employees and that each are truly an asset to the Hilton company and how much we enjoyed our stay at this property. We would definitely book the Canopy by Hilton NOLA again.

Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.