Lancaster Hotels with Pools

My stay was excellent, and I appreciate that the hotel allowed me to retrieve an item I had left in the room, which was impeccably clean.

Address and location: It’s not close to the airport, it still takes five or six minutes to drive. It snowed heavily that day and the hotel suspended the free shuttle service. Service: The front desk staff are patient and friendly. After the shuttle stopped running, they called a car for me for free and took me to the airport. When someone was making noise upstairs at night, I called the front desk and they helped me deal with it. Breakfast: The breakfast is very rich and there are quite a lot of hot foods. It is rare in Buf. Room: Clean and hygienic, the bedding is comfortable, and the room is super large. It's just not very soundproof, you can hear the sound of people walking upstairs in the small living room. That day, there was a group of teeagers who were playing a game upstairs. They kept making noise until 11 o'clock. I couldn't bear it anymore and called the front desk. Then it became quiet.

(-) Noticed a stain on the bedsheet, they ran out of toothbrushes, also TRU Hilton hotels usually give complimentary waters on check ins; this did not provide any. (+) We had two comfy queen sized bed, spacious room, free breakfast but limited options, free coffee available 24/7. Overall stay was okay.

I was fine with the hotel but it is not for everyone. The hotel is a bit dated. The room is quite simple but the bed was comfortable, the room was clean and there was a good selection of tv channels. However, there is some deep cleaning required as the heater intake was VERY dusty (see image). The shower had lots of hot water and good water pressure. The towels were fine for me, but they are quite thin and small. When checking in, I noticed shampoo packets were available at the front desk, but only hand soap packets were provided in the room. Water was not provided in the room nor was there a water dispenser to fill a water bottle. The hotel may want to consider providing a water dispenser in the lobby. The hotel description gives the impression that parking is not available though there was ample parking. It is near a highly developed area with lots of restaurants nearby. However, it is in a bit of a secluded area so it is best suited for travelers with a car. I was a bit disappointed that my room was not available at 430pm (check-in is at 3pm) but the hotel was short staffed that day. The staff I interacted with were polite and tried their best to be helpful. The main concern people may have is safety. The hotel is at the end of a quiet street and it is brightly lit outside of the hotel. However, many of the rooms open outdoors and there was no security staff visible at the hotel. It is certainly a budget hotel and many of the clients had a rough appearance. I was fine but some may not be comfortable, especially single female travelers. I would consider booking again but only for a quick and inexpensive stay.