Kennewick Hotels with Pools

Breakfast was very basic and I don't think they were ready for the amount of guests that were there. There was very little of everything. Other than that I wish I would've read more before I booked. Even though there was a pool there was no hot tub, my bad for not investigating more lol. Customer service was good, not great, just good. When I arrived the employee was on video chat with someone and I had to wait for her to finish to even be acknowledged, but she was pleasant after. Every other employee we encountered had ear buds in and just walk by sometimes with a smile. But overall a good stay.

Staff is very professional and friendly. Always been greeted with a smile! Rooms are clean and bed was very comfortable. Room stocked with microwave and refrigerator. On site restaurant and lounge served excellent hamburgers and chicken wings at a very reasonable price. Really didn't need to leave the hotel for meals.

We enjoyed our convention very much and the front desk staff was very accommodating and nice whenever we interacted with them. However, we had several interactions with the manager that probably could have been handled better and left our group overall feeling very unwelcome in the hotel. At a hotel where we were paying for 15 rooms no less. While we understand that teenagers (especially ones that have been unable to have in-person experiences such as our state convention for over two years) can get over excited, be forgetful about room keys and probably leave more mess for housekeeping than the average guest...each time I spoke with the front desk and asked if there was a problem with our group, complaints about our group or if I needed to address anything with specific students I was told no. In fact, several of the front desk gals that I spoke with actually said that our kids had been very polite and respectful when interacting with hotel staff. Unfortunately, that just made it more disheartening that we were made to feel so unwelcome. We are a public school, not a large corporation that can provide our employees with meal accounts and have generous budgets. These kids are paying for this trip with their own money and we had several amazing chaperones who got very creative and worked hard to make sure that our group was fed at minimal cost to these hardworking kids. Yer, instead of looking for a way to help us get that done our group was repeatedly told that we had to change the way we were doing things with no thought for the situation we were coming from. In addition, we offered to pay what the school could afford to use a conference room for practicing and were told no (yet the rooms were unoccupied, the entirety of our stay). This led to kids (from all the schools, not just ours) having to practice as best they could in the common areas and outside. I'm sure this was irritating for staff, but we weren't given another choice. Especially once we were no longer allowed to practice on the side of the lobby where the dining area is located (even though there was not a person in sight waiting to dine or wanting food service). The location of the hotel was great and the rooms were well-appointed and comfortable. The students very much enjoyed having access to a pool and loved the convention, but as I stated previously, it was really disheartening to be made to feel so unwelcome (students and adults) by the management consistently throughout o

Very nice hotel, clean rooms, nice view

Fairfield Inns are nice but are generally budget hotels. This hotel was nice, had friendly staff, and was clean. It was quiet the week I was there, but it didn't seem to be very busy. Someone at the front desk provided me with a great dinner suggestion. It was overall a good experience. There were several fast food and sit-down restaurants within a 10-minute walk or a very short car ride. There were only two areas that could be improved. The breakfast wasn't good. The eggs dissolved in your mouth without chewing and I don't think you should call what was served bacon. There was a limited selection of bagels and muffins, and there were only a few in the case at 7:30am each day. I went to run on the treadmill and noticed that two of the workout machines were broken. I would stay here again.

WE came over to visit my sone and daughter in law. This suite had plenty of room for us to talk and visit. My grandson had plenty of room to run and play without feeling over crowded. The breakfast nook was well stocked with a variety of toast, fresh waffles, yogurt, cereals, and a variety of hot and cold beverages. We had an issue with the toilet, but it was easily remedied. The staff was very friendly and understanding. The location to Columbia Center is very close, so with a short drive are a number of various restaurants and other activities. I would definitely come back for a large budget-priced motel room.

Diana was very professional and welcoming, and was there when I needed!!! I plan on being back next month! Thank you for everything!! The pool and hot hot tub were awesome as well!! The food was great! Close to Walmart, McDonald's Too bad for the story on the hot sauna, n how someone would actually want to burn the place down!!!