Xinzheng Hotels with Pools

I have to give a bad review! I thought it was pretty good at first. The girl at the front desk was very polite and enthusiastic. She upgraded my room and gave me yogurt snacks. But the weird experience started right away. In the middle of the night, the staff brought strangers to my door and said they were staying in this room. Fortunately, I locked it. (Did the staff bring people to the door without verification? They couldn't tell who was staying in which room? Of course, we don't know whether they really couldn't tell or pretended to tell or had other intentions.) When I checked out the next day, a guy who claimed to be the duty manager came to apologize. His attitude was pretty good. He gave me some worthless souvenirs and snacks. Because I didn't need them in time for the flight, he finally stuffed a box of tea in the car. The funniest thing was that I found that the tea was 23-year-old green tea (who drinks aged green tea?). Are you here to apologize or use the apology to mock customers? Overall, the hardware, hygiene, and breakfast are all good, and there is also a drop-off service. But the experience was terrible.

The service on No. 1 and No. 5 was very good. The ones booked without windows were upgraded to the ones with windows for free. One breakfast was ordered and one was given as a gift. It was very good. Unfortunately, I was very sleepy and did not get up early to have breakfast. The room is OK, there are a little less disposable items, the service attitude is very good, the price/performance ratio is good, and there is a free airport shuttle, it is recommended to stay!

The check-in experience is OK, the price is too pit, relatively cheap, Trip too expensive

第一次來鄭州龍湖鎮送孩子上學，沒來之前在網上找酒店，看到弘德人文酒店好評不錯，果斷定了。來之前電話聯繫了前台妹妹，非常客氣的給我們升了套房。住了三天，環境很不錯，衞生乾淨，服務人員禮貌，服務熱情，因為中間有兩天要去開封，我又提前預訂回來的房間，以後有機會再來還會住這裏。

Facilities: Complete Hygienic: clean and tidy Environment: Very good Service: Very good