Red Roof Inn Harrisburg - Hershey

This is by far the grossest “hotel” I have ever attempted to stay at. I say attempted, because we opted to just drive back through the night rather than stay here. The grounds are unappealing, people loitering about, the hallways are gross, but all could be excused if the room was clean. But alas, the room reeks of smoke (despite claiming to be smoke free), bed sheets have holes in them, what looked like mold in the shower and shower curtain, remnants of spilled liquids all over the back of the door. Did not look like things had been cleaned in years. And definitely does NOT look anywhere like the photos online. Either save some money and book a cheaper motel (it can’t be worse than this) or better yet just pony up and book a real hotel. You won’t regret it, but you will regret staying here.

The most disgusting motel I have ever stepped foot into. I stayed from March 1st through March 4th 2024. I have complained to both *********** as Red Roof Inn Corporate.. I have photos. Video of how disgusting it is. How unsafe ! Pissed stained mattress. Et al. Disgusting mattress ! They refuse to refund.

Clean and comfortable. Yes check in is across the street with breakfast $7 and coffee. Could find something not to like but hey all the hotels around are SO EXPENSIVE now. So don’t expect the Ritz and enjoy the location. That’s all for now. Thanks

See original post below: Red Roof Inn reached out to me via messenger. I had to provide more specific information. I took the time to reiterate that the franchise owner and Red Roof Inn Corporate made no effort to address any of my previous email messages. In Messenger, Red Roof Inn said someone from Guest Relations would reach out to me. Again, does it take a Facebook post to get their attention, as I stated above, neither the franchise owner or Corporate reached out to me in the past despite my numerous emails? Guest Relations called. All phone calls automatically go to voicemail if the caller is not in my contacts. Leave a message, and if it is not spam, I will call back. Here is the message: "This is Guest Relations returning your phone call. Please call us back at.....". Uh, I never called you. Do you even know why you are calling me? Here's the proper response: "This is Guest Relations reaching out to you regarding an incident you had with Red Roof Inn Harrisburg-Hershey. Please call us back at your earliest convenience so we can discuss the matter with you." This at least shows me that they are aware of the situation. If I call them back, how much do you want to bet they will not have any idea why I am calling them? Here's the original post: At 2:00 A.M. on November 5, 2022, a person was able to unlock our door and try to enter (Red Roof Inn Harrisburg-Hershey). The person was later identified as an employee claiming the room was supposed to be vacant. We thought someone was trying to rob us, since we had $100,000 in inventory for a show at the farm agricultural building. The owner did nothing more than apologize. Red Roof Inn corporate ignored our messages. At the very least we expected our stay to be refunded. No. We expected some subsequent free stays. No. This is despite the fact that we were awoken at 2:00 A.M.! Impossible to go back to sleep. This was a tremendous traumatic event, that obviously Red Roof Inn could care less about. The chain prevented the door from completely opening, but what if a fight broke out? What if I had a gun. The whole event could have resulted in serious injury. Again, did the owner care? No. Did Red Roof Inn Corporate care? No. This is how they define customer service.

We found this place on our trip home from Florida. We needed a pet friendly place. This red roof is sort of hidden but we were so impressed with the room. Though the room looks worn it was very clean the beds very comfortable. And I believe it was the owner who we talked too. I found nothing wrong with the room. They don’t provide breakfast but cost is so good for room it didn’t matter.

This place was not what we expected. There was a pile of full garbage bags that we had to pass to get to our room. The grounds were not clean. However, we had reserved a room and we had had a long drive, and it was too late to cancel. We saw the room that we were given and asked for a new room. The linen was stained and dirty. Many rooms appeared to be rented on a longer term. The hallway was noisy all night. This RRI did not meet our expectations and we will not stay there again. In fact, as this hotel was night 1 on our road trip, it set the benchmark for the remaining nights. Everything after was much better.

property outside was alright

Ive stayed several places but this place was very dirty..trash still in the room, no hot water and dogs pooping right outside in the rocks everywhere. Save your money and stay somewhere else

Overall the hotel was in good shape.For 3 days we had no room service. Seemed that people are using hotel as a apartment. There was dogs barking in people room. Would not say here again……