Suzhou Jade Resort

The courtyard is in the best location by the Taihu Lake, overlooking the Taihu Lake without any obstruction. The flowers, grass and trees in the courtyard reveal the elegance and beauty of Jiangnan. The courtyard is larger than ordinary Jiangnan courtyards and is particularly quiet. During the few days we stayed there, we didn't see a single guest except the staff. Strolling in the courtyard is simply refreshing and feels like being in a world away from home. The room is decorated in an antique style, with all mahogany furniture and relatively new utensils! The service is five-star plus, but the only drawback is that the breakfast variety is less and the Chinese food is average. A hotel that you will never want to leave

The hotel environment is elegant and comfortable, the service is warm and thoughtful, the housekeeper Gao Xiaoxue sent a lot of hotel information in advance and helped to book hotel seats. I am very satisfied and will come again next time

It is a very worthwhile stay. The hotel is a pure Suzhou-style building with white walls, gray tiles, pavilions and towers. Living inside, you can directly feel the exquisite elegance of Suzhou gardens. The butler-style service makes people very comfortable. The main point is that staying here means you own the garden, making you really feel like the owner of the garden. It must be recommended!

No. 69 Huantaihu Avenue, Taihu National Tourism Resort, Wuzhong District, Suzhou. I thought the service was good before, but after reading the replies to the reviews, I felt that it was downgraded. Indeed, there are still many areas for improvement in facilities and design. After all, people who come to stay are full of expectations. The floor creaks when you step on it. The bedroom is pitifully small. The experience is far inferior to Youxiong.

It's been a while since I wrote a review. The service was very good, but the room was in terrible condition. There was no place to put the wardrobe, so it had to be put in the bathroom. There was no place to put a sofa or recliner in the room. In the bedroom, you can only put on the bed to put on clothes and shoes. There was only space to turn around except for a bed. I still hope that this can be improved, but this problem seems difficult.

The stay experience was really good. The staff was very enthusiastic. The food at Zhenze Restaurant was also great. The garden-style living environment was quiet and beautiful. The scenery of Taihu Lake was also on the river bank. I will come again next time if I have the chance~

Environment: First-class environment, ceiling of Suzhou Garden. 5 points. Hygiene: Clean and sanitary. 5 points. Facilities: Complete hardware facilities, lack of warm details and soft furnishings. The living room is large, but the tables and chairs are uncomfortable to sit on. 4 points. Service: The room rate is 3188. I don't think it's expensive for this garden environment, but the service at this price is substandard. Reception courtesy, luggage delivery to the room, these are all OK, I'm not a picky person, but what I can't accept is that at 1:00 p.m. on the second day of our stay, there was the biggest typhoon since 1949. We were still having breakfast at 8 o'clock. The manager came to tell us whether we would stay today or not. If not, leave early. I said that we originally planned to leave today, but we definitely couldn't get on the road before the typhoon passed. As the only place for us to take shelter from the wind, the hotel did not think about how to avoid risks for the guests at the first time, but drove the guests out of the hotel at the first time. The manager said that the government required all guests to leave the hotels near Taihu Lake. So since the government did not allow them to stay, why did your hotel say that I could stay for another day? What's more, you checked out at 12 noon, and I was still eating before 9 o'clock. You came to ask me to leave? It doesn't matter if the other services are better or worse. No one can be completely considerate, but I chose your hotel. In the face of natural disasters, when guests need help the most, it is very difficult to accept such a hospitality of driving guests away. I have been out for more than ten days, and this is the first time I am dissatisfied with the hotel service. I hope it will be corrected.

Room mini bar: rich variety Turndown dessert: different desserts every day, all in thermos cups, taste great, and the service is very considerate Facilities: antique Chinese furniture, the elderly will like it Environment: the whole hotel is in the style of a garden, with winding paths and quiet Service: warm, every breakfast is accompanied by hotel staff until the restaurant, help open the door and take the luggage, very thoughtful, put yourself in our shoes for the guests.

The rooms are large, comfortable and reasonable, suitable for leisure and vacation living; the hotel garden design, close to Taihu Lake, beautiful and comfortable environment; the hotel facilities meet the needs;