Floral Hotel·Royal Garden Suzhou

Two rooms cost about 1700 yuan + 100 yuan parking fee (the hotel has no parking lot, the parking lot next to it costs 6 yuan per hour with no cap), a total of 1800 yuan, I can't complain anymore!!! Let me put it this way, I have never seen such a bad and dirty room, I thought such a dirty and messy environment should be less than 200 yuan! Both children asked why the room always smelled like a public toilet (a kind of accumulated stench) and it couldn't be dispelled even when the window was opened! There were spider webs everywhere in the corners and backs of the bed, and there was mold on the floor and walls of the toilet! It was really too dirty! A deposit of 400 yuan was also collected, which was directly transferred to the hotel front desk by WeChat. I can't remember when the last deposit was collected on Ctrip's guaranteed booking!

Many of the room facilities are old and not easy to use, and the sanitary conditions are also quite poor. For example, outside the window is the chimney of the restaurant next door, and outside the door is a warehouse with a lot of changed sheets piled up... I won't repeat these other comments, but add three points: 1. The hotel cooperates with a Hanfu makeup studio, which is right next to our room (it feels like a temporary construction), with a large flow of people and noise. 2. The floor is very thin, and people can feel the vibration when they walk, which poses a very big safety hazard. 3. The service attitude is terrible. Based on the first two points, we wanted to check out after the first night, and the customer service directly confronted us before we said anything; and the customer service did not do any cleaning at all, but just changed a garbage bag for you, not to mention making the bed, changing the sheets, washing the tea set and so on. I am unlucky if I step on a thunder, I will bear what I choose, ok, I can't afford it but I have the right to comment, you readers can decide for yourself

環境很好，視野棒

The hotel is located in Shantang Street. During holidays, you have to queue for three hours in Shantang Street. If you stay in this hotel, you can enter through the small door, which saves you a long queue. The hygiene needs to be improved. Others are good. You can see the river view from the room

還不錯，和圖片一樣

The room was not ideal, and the hygiene was terrible. Although it was so-called upgraded, the door lock was broken and the hygiene was very poor. The toilet had obvious signs of use, and I guess the room was not cleaned. Very disappointed.

服務環境十分滿意

The room is large, with a 2-meter bed downstairs and tatami upstairs, which can easily accommodate 4 people. The house is antique, with wooden stairs, doors and windows. There is a small courtyard from the lobby to the guest room, and the breakfast is also very special. Turn left and walk 200 meters to Pingjiang Road, turn right and walk 50 meters north to Ouyuan, and 200 meters south to Cang Street. The location is excellent.

衞生細節、酒店花草、牆壁發黴以及酒店的管理細節要提升