Atour Hotel (Suzhou North High Speed Railway Station) Reviews
Atour Hotel (Suzhou North High Speed Railway Station)
Building 2, Wanhui Plaza, No.66 Nantiancheng Road, Xiangcheng District, Suzhou, Jiangsu, ChinaView Hotel Details
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Atour Hotel (Suzhou North High Speed Railway Station) Guest Reviews
4.8/5
Excellent
2009 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2009)
Positive reviews(1980)
Reviews with photos/video(202)
Friendly front desk staff(334)
Easy to get around(301)
Delicious breakfast(252)
Close to train station(209)
Good sound insulation(95)
Perfect for business trips(69)
Good Internet(30)
Tasty coffee(19)
Negative reviews(28)
Jun Won
Superior Room (2 beds)
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Hospitality is at its finest. Affordable and easy access from the Railway Station
Response from Property: Dear guest, hello, thank you very much for your praise of our hotel. Rain or shine, as long as you need it, Duo'er will appear at the exit and wait for you. As long as you need it, Duo'er will take you to the entrance. Thousands of words can be condensed into one sentence, thank you for your choice and we will live up to your expectations. All the friends at Suzhou North Railway Station Atour look forward to your visit again, refill ❤
Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Atour hotels are great for the price. Right next to Suzhou North train station, very convenient
Response from Property: 尊敬的賓客,您好呀,非常感謝您對我們酒店的好評。風裡雨裏,衹要您需要,朵兒就會出現在出站口等您,衹要您需要,朵兒就會送您到進站口。千言萬語匯成一句話,感謝您的選擇,不辜負您的期待。蘇州北站亞朵全體小夥伴期待您的再次光臨,筆芯❤
Anonymous User
Executive Double Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 31, 2024
Perfect location for Suzhou
Response from Property: Hello, dear guest! You have such a deep impression of Duoer that Duoer is embarrassed (shy)~ Atour advocates neighborhood service. When you walk into Atour, it is as warm as going home. What you said is what Atour people should do. It is Duoer’s pride to serve every guest. We use the best things for the user experience, which is warm, real but not flashy. Your feelings and satisfaction are the greatest affirmation for us. Duoer will work harder! Atour, a home on the journey, look forward to our next meeting!
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Nov 16, 2023
Beautiful hotel conveniently located next to high speed train station. Free coffee to take out at the lobby
However, they only have heater in the room and it got very hot and we had to open the windows and the stuffiness was not alleviated. We had to ask hotel to Send up a standalone fan
Staff were very young and inexperienced. However, they were at least polite.
Apart from the above, it was a good stay
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and leaving your valuable comments. We are glad that you are satisfied with our hotel overall. It is our honor. Since its opening, the hotel has been serving every guest very attentively. Your comments will inspire all our partners to better improve every service detail. We sincerely look forward to your staying in our hotel again and witnessing more progress of the hotel. I wish you a happy life
Ales
Guestroom (Double bed)
Stayed in Apr 2024
Other
120 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Hotel in walking distance to Suzhou North Railway station. Room very well equipped, clean, without any noise from neighbour railway. Friendly and helpful staff. Very good choice for stay in this part of Suzhou.
Response from Property: 感謝親愛的給朵小二家的點評,您的認可是朵小二前進的目標和動力,朵小二信奉客人為家人,讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是每位朵兒送給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店,您應該感受到了與別的酒店不同的文化和藝術氣息,多希望與您再次遇見。朵小二們等着您的再次到來哦!
Guest User
Superior Room (2 beds)
Stayed in Jun 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 11, 2023
I enjoyed staying at the hotel.
Response from Property: Dear guests, hello. Being able to provide you with intimate service is Duoer's eternal pursuit, and your praise is the best encouragement for Duoer! Thank you for your choice, and you will also live up to your expectations and improve the service. Looking forward to our next meeting, refill
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2023
Business travelers
207 review
3.5/5
Posted on Jun 14, 2023
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Response from Property: 親愛的用户您好,首先給您致以最誠摯的歉意,非常抱歉在入住期間給您帶來了不好的體驗,對此我們會非常重視與反思,整改好我們的缺點,同時也非常感謝您對我們門店不足之處的建議,您的建議就是我們進步的基石,也歡迎您的下次入住。
Guest User
Elegant Queen Room
Stayed in Sep 2023
Family
5 review
3.5/5
Posted on Sep 9, 2023
The rooms were clean, very comfortable, and the staff was amazing.
Response from Property: 感謝您對朵兒的評價與認可,真誠地感謝您百忙之中抽出寶貴時間與朵兒分享您的入住感受。朵兒們希望能留住您匆忙的腳步,停下來,喝杯茶,品味亞朵服務,您會發現更多驚喜哦~喜歡就常來哦,朵兒在這等着您
Anonymous User
Superior King
Stayed in Jan 2023
Couples
11 review
5.0/5
Outstanding
Posted on Feb 14, 2023
This is a good hotel near Suzhou railway station. The staff is very friendly, the breakfast is delicious and there is plenty of choice. From the train station just 5 minutes on foot. The room was gorgeous, clean and comfortable. Thank you very much, we will definitely visit this hotel again.
Response from Property: Thank you for your affirmation, praise and support. Your five points of praise are our fuel. With fuel, we can fly farther and higher. We will continue to innovate and improve our Yaduo to provide the best and warmest fourth space for people on the road
Guest User
Elegant Queen Room
Stayed in Mar 2023
Couples
5 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Location is perfect. It's right next to Suzhou North. Very clean
Response from Property: 感謝親愛的給朵小二家的點評,您的認可是朵小二前進的目標和動力,朵小二信奉客人為家人,讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是每位朵兒送給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店,您應該感受到了與別的酒店不同的文化和藝術氣息,多希望與您再次遇見。朵小二們等着您的再次到來哦
Guest User
Executive Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
It is very close to the high-speed rail station. It took five minutes to get from the hotel to the station.
My child likes the high-speed rail. He told the check-in lady that he wanted a room with a view of the high-speed rail. The lady upgraded him to a room with three windows that can see the high-speed rail for free. The child was very happy. I don’t know the lady’s name, but I love you ❤.
There are fruit plates, drinks and snacks when you check in. The overall feeling is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and leaving your valuable comments. We are glad that you are satisfied with our hotel overall. It is our honor. Since its opening, the hotel has been serving every guest very attentively. Your comments will inspire all our partners to better improve every service detail. We sincerely look forward to your staying in our hotel again and witnessing more progress of the hotel. I wish you a happy life
Ivy-666
Superior King
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The stay was satisfactory. The service attitude of Qixing was very good. Black tea was served at the front desk. The room was comfortable. It was very close to Suzhou North High-speed Railway Station. The sanitation was clean. There was also late-night porridge in the evening.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and leaving your valuable comments. We are glad that you are satisfied with our hotel overall. It is our honor. Since its opening, the hotel has been serving every guest very attentively. Your comments will inspire all our partners to better improve every service detail. We sincerely look forward to your staying in our hotel again and witnessing more progress of the hotel. I wish you a happy life
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The room is clean and hygienic, Shunshun service is good, check-in is fast, late night porridge road, porridge and small pickles are available at night, air conditioning is comfortable, the black tea at the front desk is delicious, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your good comments on our hotel. In the wind and rain, as long as you need, Duoer will appear at the exit to wait for you, and as long as you need, Duoer will take you to the entrance. Thousands of words are summed up in one sentence, thank you for your choice, and live up to your expectations. All the friends of Suzhou North Station Atour look forward to your visit again, refills ❤
Chengyangwangzi
Guestroom (2 beds)
Stayed in Nov 2024
Family
20 review
4.0/5
Very Good
Posted on Nov 13, 2024
It's very close to Suzhou North Station and is a five-minute walk away. If you get off the train late, you can stay overnight. Atour Hotel is a chain hotel and I've stayed there many times! The hygiene and service are standard, just average. It's a little noisy when the high-speed train passes by early in the morning, but everything else is worthy of recognition!
Original TextTranslated by Google
Response from Property: Seeing your heartfelt comments, Duo'er is happy from the bottom of her heart. However, seeing your review scores, Duo'er is a little sad. There is no 5-point praise, which means that Duo'er still has not done well enough and cannot let you do your best. As you wish, what Duoer has done is not enough. Duoer will improve it and strive to let you see a better Duoer next time you come. Whether it is the hotel environment or hotel facilities, it can give you a brand new feeling. , allowing you to enjoy a peaceful rest environment. Duoer hereby wishes you galloping horses and a bright future ahead! Love you Duoer~
Guest User
Elegant Queen Room
Stayed in Oct 2024
Other
10 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The location is very good. You can see it when you get out of Suzhou North Station. I got off the train at around 9pm. When I went to the gym, I saw that there were porridge and side dishes available. It is very friendly to late guests. There is a self-service laundry service, which is good. We booked two rooms. The one for two people is quite large, a bit like an executive suite. The one for one person is a little smaller, but the space is enough, and it is also designed as an executive suite. The breakfast is OK. The hygiene is good. The service is also very good. Recommended!
Original TextTranslated by Google
6/12
Response from Property: Duoduo thanks you for staying with us. Atour serves every guest with heart. We want to give our guests the best experience, so that you will not feel lonely even in a strange city. Thank you for your support, Duoduo is also very touched. I wish you a happy life! Let's have another beautiful encounter, we will see you there~