苏州苏高新锦棠温泉酒店

特別驚喜的體驗，酒店服務特別好，每一位服務人員都很友好。

The hotel environment is very good, the room is very comfortable, and the housekeeper Xiao Fang is very enthusiastic. Considering that we are with the elderly and children, we were upgraded to a connected villa. The private bath area is quite large, and it is very comfortable to take a bath in the room. Sitting in the courtyard, drinking tea, chatting and watching the scenery, you can feel the charm of autumn. Areas for improvement: 1. It is recommended to upgrade to a smart toilet, 2. The breakfast variety can be richer.

房間衞生整潔，採光很好，視野開闊，週末來放鬆一下，感覺非常好，還附贈了拍寫真的服務

편하게 잘쉬다왔습니다 직원들도 친절하고 시설도 좋아서 정말 즐거웠습니다

Let me talk about the overall feeling first: Satisfied Satisfied points: 1. The service is warm and thoughtful, whether it is the room upgrade or the pick-up and drop-off, or the care for customers in the process, it is impeccable; 2. The room itself is clean, and more importantly, it is quiet. I had a good sleep. I feel relaxed; 3. The facilities are complete and the room has no odor; 4. The environment is excellent, and it feels like a painting wherever you go. It is surrounded by mountains and rivers, and it feels extremely fresh. Points that feel there is room for improvement: 1. The breakfast variety is relatively small for a hotel of this level; 2. To add another detail, the coffee in the restaurant is not very good, even worse than the capsule coffee provided by the hotel itself; 3. The drinks provided in the accommodation area are all very ordinary soft drinks, but the price is quite outrageous. For example, a can of Coke costs 30 yuan. If it is the Japanese version or the American version, I will think it is worth buying in the hotel, but if it is all ordinary Coke in the supermarket, it is better to give it away for free to improve the customer experience. The above is my personal experience. Thank you for the service provided by the hotel. I hope it will be better in the future!

風景好 服務不錯