22 Miaotang Lane, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Jiangnan House Changyuan Guest Reviews
4.8/5
Excellent
438 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(438)
Positive reviews(435)
Reviews with photos/video(288)
Garden view(108)
Classy environment(70)
Quiet & comfortable(54)
Awesome amenities(42)
Well designed(34)
Delicious breakfast(34)
Friendly front desk staff(19)
Perfect for families(11)
Negative reviews(3)
Kayden
Deluxe Room (Queen Bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
This hotel was simply amazing. Top notch customer service and an amazingly restored chinese interior. I would highly recommend anyone to book this hotel.
Guest User
Deluxe Room (Queen Bed)
Stayed in Apr 2024
Couples
3 review
4.5/5
Great
Posted on Apr 29, 2024
Amazing cultural stay among the historical site of Suzhou! Changyuan 畅圆 is really beautiful and nothing beats experiencing Suzhou than staying within one of the rare classical gardens (园林). Booked the Deluxe Room and loved the privacy and garden view. Absolutely loved the amenities too — from TOTO bathroom fittings to Dyson hairdryer, everything exceeded expectations. Only downside is that it’s pretty far from attractions and it’s quite a walk to the main road. Will be great if you’re looking to stay away from the ccrowd and prefers a more peaceful and quiet location. The staff are warm, friendly and very helpful too, thanks so much 小姚 and 小马!
6/7
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!
David Ure
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
To actually stay inside one of Suzhou's private gardens was a wonderful experience. Sitting outside in the courtyard beside the pond eating the delicious breakfast was a highlight. We were looked after so well by Amber and Nicoie who assisted us at all times and added to the experience. We enjoyed a late-night cocktail in the historic room that the bar is located it. Stay here, and stay in your own piece of beautiful Suzhou history
Guest User
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 1, 2024
On a stormy night, we arrived at Changyuan Youxiong, which was temporarily added for weekend tours.
As soon as we opened the door, we were overwhelmed by the sense of comfort and relaxation: spacious and bright space, just the right decoration, lazy sofa, warm yellow table lamp, festive lollipops, and delicious desserts, which made our slightly uneasy heart jump for joy and fall asleep in joy.
The non-stop heavy rain on the second morning made the small and beautiful Changyuan even more quiet and elegant, with deep green tiles, winding pavilions, green plants, and colorful fish playing in lotus. Brew a pot of tea and savor the good times.
Thank you for the front desk arranging to upgrade to the quietest view suite in the hotel when we checked in, and thank you for Xiao Luo at the front desk for enthusiastically helping us take pictures in Changyuan when we checked out. I hope that the quality of breakfast will be as small and exquisite as the garden view when I stay next time.
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6/20
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
MomaBoma
Superior Room (Queen Bed)
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 18, 2024
The hotel rooms are fully equipped and the customer service is very accommodating. We have been upgraded to a deluxe room. If you have any requests, you can make them through WeChat. A bear cake was given on the day of check-in, and a flower for the lady❤️Desserts and candies were given on the second night🍬The customer service at the front desk was very good. If you need to go out, a golf cart can be used to take the guests to the alley, which is very considerate.
Every scene in the garden is beautiful and antique, and the garden is filled with the fragrance of osmanthus, which makes people feel comfortable. It happened to rain the next morning. I didn't like rain at first. I was sitting in the restaurant listening to the sound of rain falling into the pool. I was suddenly immersed in the sound of rain and felt very relaxed and happy!
Next time I go to Suzhou, I will stay here for a few more days!
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6/16
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Guest User
Superior Room (Queen Bed)
Stayed in Nov 2024
Other
12 review
5.0/5
Outstanding
Posted on Nov 16, 2024
You have to stay in a garden hotel when you come to Suzhou. Xiong Changyuan is worth experiencing! The environment is elegant, comfortable and pleasant, the air is fresh, and the pavilions and towers are worth savoring from every angle and every detail. The room facilities are complete and the details are well considered. The breakfast environment is comfortable, as if in an ancient shipyard. The housekeepers Xiao Yao and Xiao Chen are very enthusiastic and meticulous in their service! If I come to Suzhou next time, I will definitely choose it again!
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6/10
Guest User
Superior Room (Queen Bed)
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Hahaha, I went to Youxiong with a rather nervous mood, but I was pleasantly surprised when I arrived. The facilities are relatively new, clean and tidy, and the room design is also very pleasing. Especially the service, Xiao Xue and several other front desk brothers and sisters really spared no effort to give us the best service experience. 😊 I will stay here again next time I come to Suzhou.
Original TextTranslated by Google
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
raudt
Superior Room (Queen Bed)
Stayed in Oct 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Oct 27, 2024
Environment: Excellent. Living in Changyuan, you can feel the beauty of Suzhou Garden without leaving the house. There are almost no tourists in the garden, which leaves a very quiet space for guests. The floor-to-ceiling window of the room is a beautiful view. It is so experiential.
Service: The service is very good. The housekeeper contacted me two or three days in advance. Then on the day of check-in, the hotel staff drove a shuttle bus to the alley entrance to pick me up and take me to the hotel. The room type was also upgraded for me. Thank you~
After checking in, the housekeeper took me to visit and introduce Changyuan. Later, other employees brought sweet soup (fruit-filled mango sago, very delicious). The hotel staff also helped me deliver the takeaway to the room in time. At night, the air conditioner in the room wanted to be cooled. The housekeeper helped me communicate with the air conditioner master and adjust the system for a long time. Thank you for your meticulous care.
Facilities: The room hardware and software are very good. The whole house is heated, smart toilet, Dyson hair dryer, Bulgari toiletries, rever bath ball, Voss mineral water, bear welcome cake (echoing the hotel name "bear") and fruit, Tewei tea bags, algebraist drip coffee bags, minibar is basically imported food, and the quality specifications are high enough👍
The soundproofing problem mentioned in some reviews was not felt at all. The room and the garden were very quiet.
The breakfast on the second day was semi-self-service. Bread, porridge, yogurt, etc. were self-service. There were two choices of Suzhou style and Western style. Each choice contained a rich variety. I chose Suzhou style red soup Aozao noodles with smoked fish toppings. The steamed food with it included siu mai, buns, coarse grains, etc. The taste was still good.
The overall stay experience was very good. It was worth the room price. I strongly recommend that tourists who come to Suzhou to experience the feeling of living in the garden immersively.
Original TextTranslated by Google
6/11
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always paid great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Xiaojia is full of warmth and comfort. We look forward to providing you with a wonderful stay experience again
Guest User
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
20 review
5.0/5
Outstanding
Posted on Oct 31, 2024
A treasure place that I want to come back and will come back again. In addition to liking the small and exquisite Changyuan, I also like the quality of the "Youxiong" hotel. From the design, supplies, to the service, they are all in place. We went in and out several times, and the housekeeper always used a small shuttle bus to pick us up at the alley entrance. So it didn't feel inconvenient at all. There is also afternoon tea in the garden, happy hour at the bar...so it is also a good choice for friends to get together. I met Xiao Xue and Xiao Luo on the day of checking out. The cute little girl works very hard. In fact, the boys are also good...I hope to continue the good quality so that the old guests of Youxiong will always follow you.
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6/10
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Anonymous User
Superior Room (Queen Bed)
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
It is very comfortable to live in the garden, especially in Suzhou in autumn. The floor heating in the room is well received, the turndown service is also very considerate, especially the bedding, which is the kind that you don't want to get up after lying down. Both afternoon tea and breakfast are very good. The housekeepers Xiao Yao and Xiao Han arranged the whole process very well. It is a place suitable for relaxing. The only drawback is that the courtyard is still a bit noisy during the day because of the visiting tourists.
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6/8
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Guest User
Deluxe Room (Queen Bed)
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Thanks to Xiaohan's housekeeper for her service and other young men and women who provided services. Although the garden in the hotel is not big, it is very exquisite. The room is comfortable and spacious. Although there was a little episode with the air conditioner, it was handled in time. The breakfast is divided into Chinese and Western styles and is very delicious. I bought the Hanshan Temple ticket bound with Ctrip and went to Hanshan Temple to copy scriptures early in the morning. It was quiet and beautiful. I was very satisfied with my stay 🐻🐻😘
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Guest User
Superior Room (Queen Bed)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Xiong Changyuan Hotel, I didn't regret choosing this one
Take a taxi to the alley entrance, and there will be a car to pick you up! Because I had added the housekeeper's WeChat before I went there, before I arrived at the hotel, he had already turned on the air conditioner, air purifier and dehumidifier for our room! There were welcome fruits and desserts when I entered the room. The room was clean and tidy, and there was a little fragrance, which was very comfortable! The housekeeper and the staff here are very considerate and considerate! When we went shopping and returned to the room at night, they prepared mango sago for us and lit the aromatherapy candles! ! It's really heartwarming and reassuring/:heart Recommended to everyone
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6/14
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!
Guest User
Superior Room (Queen Bed)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Beautiful environment, rich breakfast, Su-style garden outside the room, modern facilities in the room, you can also feed the fish, the children are very happy
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6/9
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Guest User
Superior Room (Queen Bed)
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
It feels great to live in a Suzhou garden! Pavilions, towering ancient trees, sitting by the water, I feel like I own it all. The housekeepers, Xiao Luo and Xiao Xue, are very warm and considerate. They helped me upgrade the basic room type to a landscape suite. Standing on the terrace of the room, I can see the crape myrtle and the black tiles against each other, and the pomegranate trees with fruits leaning against the pink wall. It's beautiful. The furniture in the room is comfortable and clean, and there are plenty of drinks, water, fruits, snacks, etc. In short, it left a very good impression.
Original TextTranslated by Google
6/15
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always paid great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Xiaojia is full of warmth and comfort. We look forward to providing you with a wonderful stay again!
Coco.Zhou
You Xiong Superior Suite
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 15, 2024
1. Check-in was very late, and the hotel housekeepers Xiao Luo and Xiao Ma were very careful to contact you about the arrival time and arrange parking spaces (it is difficult to park in the old alleys)
2. The hotel is a renovated old house. In this season, the strong fragrance of osmanthus fills the nose... The old pomegranate trees in the garden are very old
3. The room is modern and simple, and it is very quiet and comfortable with the old house. The room also provides fruits and good night desserts... In short, I will stay again if I have the chance
4. The breakfast can be more refined
Original TextTranslated by Google
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always paid great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Xiaojia is full of warmth and comfort. We look forward to providing you with a wonderful stay experience again