Hotels with Breakfast in Suzhou

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

👥 Staff is super friendly and helpful 📍The location is great, near from the subway, Pingjiang Rd and railway station 🛏️ The bed and pillows are comfortable and cozy 🚭The “bad” part: I booked a nonsmoking room, but the room that I had smelled like somebody smoke some minutes before 🥴 (750) In addition, only one of the contacts (European style) has energy The carpet needs to be cleaned, it has stains in several areas and looks bad

This hotel most certainly did not disappoint, the stay was extremely pleasant and the views were spectacular. The hotel staff were fantastic and their efforts did not go unnoticed. Kyle, for example was professional during the check in process and patiently answered questions. I initially booked the ‘King Premium Jinji Lake View’ room, however, he kindly upgraded my room for free so that I could have a better view of both Jinji lake and the city, which was stunning. The housekeeper was attentive and did an excellent job in maintaining the cleanliness of the room. The room service team were also accommodating of special requests to meet my dietary needs. Although there was some minor dissatisfaction with temperature of food being served, what stood out to me was their receptiveness of feedback and how they provided instant solutions. Overall, the staff working here demonstrated utmost professionalism and are an asset to the hotel.

Our overall stay at Park Hyatt was definitely memorable. The service was wonderful, the staff were helpful and kind, the facilities were exceptional. I would like to mention Betty, Shaw, Adolph, Vivian and Nick for being such amazing staff! Betty and Shaw made sure we received complimentary cake and wine in celebration of our anniversary. They were so responsive with our questions and are always ready to help. Adolph and Vivian assisted us with checking in and reception. We can’t speak Chinese well but they communicated with us in English which made our stay even better. They also helped us book our dinner reservation. Nick was the manager at apartment 208 where we had dinner. There were complications at first but Nick was able to handle everything well. He was also super kind and respectful. Our stay was almost perfect except for the fact that there was another guest who was blowing his nose, coughing and spitting in the pool which was a turn off for us. We decided not to use the pool anymore. Overall, I highly recommend this hotel for couples, friends and family who need a wonderful staycation.

Very kind and professional staff, from concierge, check-in station to cleaning personal, Restaurant personal and Bar personal, every single person very friendly and helpful. Due to the fact, me as european, i am not used to taxi apps like people use here in china, but the staff from Renaissance Suzhou arranged every single ride i needed. They helped me with every little thing i needed. I even asked them, if there is a nearby store that sells Ukulele's - Jessica Jiang from the staff quickly told me the location of the next store and arranged the taxi for me. I felt very comfortable in this Hotel and also the barkeepers did a very good job. Good drinks, good snacks. The buffet was amazing and as a Hotel guest i got a discount. Thanks for that! Hotel = 10 / 10 Staff = 10 +/ 10 Restaurant = 10 / 10 Rooms = 10 / 10 Bar = 10 / 10 Location = 10 / 10 In my opinion, this hotel makes everything perfect. Thanks for having me! And of course, i will come back to this hotel during my next trip to Suzhou.

The Nikko is an excellent choice for short stay business trips. The Exec business lounge on 27th floor is a good option for busy people and the service and food there is very good. Nice 25m pool on level 6, but the water is a little chilly. High level corner rooms are great for sunset views over western Suzhou as well as the surrounding interesting architecture. Good hotel in good part of New District. If you go for the buffet option, go early👍

My wife and me stayed at the Garden Hotel Suzhou from 02 to 06 December 2023. This is an excellent hotel with a large compound with several low rise buildings. Location is excellent with ample shops and dining options all around the hotel. The room is large enough and better than most other hotels. Breakfast spread is very good with enough western and eastern varieties. Staff are friendly and helpful. Taxis are easy and conveniently arranged with the help of hotel staff. If we do go to Suzhou again, we will stay at the Garden Hotel Suzhou again.

The hotel is next to the exhibition grounds, just a few mins walk. It's also walking distance to the Jinji Lake, and a mall nearby with a railway metro station exit (Line 1) just next to the hotel entrance. Huge lobby with friendly service, from front desk to housekeeping and concierge. Especially the concierge, as I sent over 20 packages from my online shopping on Taobao to the hotel before my arrival and they were so organized they managed to get them out for me in minutes and sent it to my room. The room is big, comfortable for 2 to share with a separate standing shower and toilet. The bed is firm but I found the pillows too soft. The water pressure of the shower head was a bit weak too. The hotel also has a decent sized gym and a heated lap pool. The breakfast spread was excellent, offering international usuals like bread, pastries, sausages and also local favs like porridge and noodles live station. Overall a great hotel especially for the price we paid.

Pros: Very good location for walking around Pingjiang road. Very handy Suzhou train station pick up service, would recommend utilising for anyone arriving by train. The room was spacious and the bed really comfortable. Cons: bathroom had a bad smell emanating from it. There was quite a lot of construction happening while we were there, started around 7am and didn’t finish until after midnight. Would recommend bringing ear buds. Shower pressure was ok but not amazing. There is also no elevator so you will need to climb one flight of stairs to reach the rooms which are all on the first floor.

I personally feel that the guest rooms are quite comfortable. There are restaurants on the first and second floors, which is very convenient for guests to dine. The rooms are well soundproofed and very quiet. The location is close to the Shishan Grand Theater and the Suzhou Museum West Hall, which is convenient for travel. The breakfast is very satisfactory. Su noodles are really delicious 😋 Most of the Suzhou-style dim sum can be eaten. I personally feel that the waiter is very practical and can help guests solve practical problems.