F3833XLkatiag
January 15, 2024
We were very disappointed with this hotel. Already at the reception on the evening of arrival... we drove 4 hours and thought we could have a meal before going to bed... the very young lady at the reception told us that it was not not possible the restaurant was full. We asked where to eat so she told us in the village further away (so go back down the snowy road by car...) and could not give us an address. We were told to book for the following evenings, which was not possible because on Mondays the hotel restaurant is closed... The room was very small (No. 11) with just enough room to fit in (a wardrobe broom would not have been smaller). Then it's not possible to reach the ski resort without taking the bus (which doesn't run very often) or the car! The only evening we were able to eat at the restaurant, we were very surprised at the prices! A Cesar salad (fr. 33.-) cost more than the main meal. On the other hand, the food was very good. Also the two ladies at breakfast very nice compared to the lady at the reception and the bar. Well we then learned that all the staff had only been there since December and they were very young so we can excuse these young ladies, but not the hotel management who left them alone without guiding them. No information on the region and the slopes either, no asking how the stay went, nothing! And the crowning glory, the ski room is not heated, so it is not possible to dry the shoes and no charging station for the electric car (according to the receptionist). Really not recommended!
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