Quality Inn Surfside Myrtle Beach

The hotel is easy to park, staff friendly and relatively clean.

We booked 2 rooms, for 4 people, at this hotel at the last minute, needing rooms near the airport for one night. Our rooms were awful, rundown & dirty. Clearly, these rooms had not been maintained or updated in years. Room #1: This room reeked of cigarette smoke the minute we opened the door. Since it was supposedly a non-smoking room, it is troubling that the cleaning staff did not alert the front desk. The receptionist at the Front Desk was great, the one shining spot at this dingy place. She immediately moved us to another room, that, thankfully, did not smell. But the carpeting was very stained. The walls had several picture hooks protruding out, with no artwork/pictures. It looked as if someone had stolen the pictures and no one bothered to fix the issue. The paint on the wall was old. Room was dark. Room #2: The second room was even worse. The toilet seat was peeling. I hate to think how hard it would be to keep it clean. On top of that, there obvious, large stains on the bed spread & walls. We should have left immediately but ended up staying after some debate. Breakfast was included with our rate. It was sad. There were serving dishes for eggs and sausage. But only sausage was provided. No eggs. Just another sign of lack of customer care. Honestly, this probably was the worst accommodation that I have ever visited. Proceed with caution. This hotel needs a big make-over and new management.

We asked for a handicap accessible room. This room had a roll in shower that was really nice, but the rest of the bathroom could have been better maintained. The toilet was very rusty at the bottom and clogged frequently. The sink was also not clean. The beds were very high and I am only 5'3". This means my husband has to help me get into bed.