Best Western Papilio Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Gayungan
Best Western Papilio Hotel
Jalan Ahmad Yani 176-178, Gayungan Subdistrict, 60235 Gayungan, Surabaya, East Java, Indonesia
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We Price Match
Last booked 10 hrs ago
Highlights
Varied breakfast
Ideal location
Lots to doAmenities
Outdoor swimming poolFree
Spa
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
Restaurant
All amenities
Property Description
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
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9.0/10
This is a very good hotel.. Breakfast varied and good
All 187 reviews
Surroundings
Airport: Juanda International Airport
(11.4 km)
Train: Sepanjang
(5.2 km)
Train: Surabaya Gubeng Train Station
(8.8 km)
Landmarks: Gedung "Rumah Minang"
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe Queen Room Smoking
1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Private toilet
Check Availability
21
Suite
1 King bed
56m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
10
Deluxe Twin Room Smoking
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Private toilet
Check Availability
14
Deluxe Twin Room Non Smoking
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Private toilet
Shampoo
Check Availability
9
Executive Queen Room - Smoking
1 Queen bed
28m² | Floor: 11
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
9
Superior Twin Room
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Private toilet
Shampoo
Check Availability
7
Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking
1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Private toilet
Check Availability
9
Deluxe Queen Room
1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Private toilet
Shampoo
Check Availability
11
Executive Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Private toilet
Check Availability
4
Deluxe Queen Room
1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Private bathroom
Refrigerator
Shower
Private toilet
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
187 reviews
- Cleanliness9.0
- Amenities8.7
- Location9.1
- Service9.0
Average for similar properties in Gayungan
Review summary
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Service Quality: Guests frequently praised the friendly, professional, and accommodating staff. Fast check-in/check-out processes were highlighted, along with attentive service that made guests feel welcomed.(based on 33 reviews)
Guest User
August 2, 2025
酒店整體還是可以，高樓看風景很美。前台服務小姐姐熱情友好。但是房子隔音效果不行。水龍頭老舊。我住的那間房子水龍頭浴霸是壞的。不能用。
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Lazarus Samuel
July 27, 2025
This is a very good hotel.. Breakfast varied and good
R_dy
July 19, 2025
Bagus dan nyaman..and thanks for complimentary.
WAI
July 17, 2025
The reception told me the hotel is open in 2015 but when I enter the lobby it look quite new the view is quite good from 27flr also the bed is comfortable the AC gets cold and can't be adjust manually so if you want colder you need to wait the shower is typical
Leon522
July 4, 2025
衞生：很乾凈
服務：很好
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Wendawenshuchi
July 4, 2025
很不錯，性價比很高的酒店
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Anonymous User
July 1, 2025
讚👍👍👍👍👍
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Guest User
June 30, 2025
Wei
Health: Poor. The room is old and not worth the price
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Spa
Additional charge
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Towels
No restrictions
Parking
Private (exclusively for guests) is available On-site parking, and Charge, IDR 10,000 (approx. PHP 35.32) Hourly. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Luggage storage
Wake-up call
Languages Spoken
English
Indonesian
Food & Drink
Cafe
Room service
Health & Wellness
Spa
Additional charge
Gym
Body care
Foot bath
Public Areas
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's toys
Children's pool
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Conference room
Additional charge
Business center
Accessibility
Wheelchairs available
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. PHP 1,059.32) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2015
- Number of Rooms: 226
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
Frequently Asked Questions
What is the cancellation policy for Best Western Papilio Hotel?
The cancellation policy for Best Western Papilio Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Papilio Hotel?
What are the check-in and check-out times at Best Western Papilio Hotel?
Standard check-in time at Best Western Papilio Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Best Western Papilio Hotel?
Does Best Western Papilio Hotel provide breakfast?
Yes, Breakfast is offered at Best Western Papilio Hotel. Breakfast option(s): Continental. Does Best Western Papilio Hotel provide breakfast?
Can I bring my pet inside the Best Western Papilio Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Papilio Hotel.Can I bring my pet inside the Best Western Papilio Hotel?
How far is the Best Western Papilio Hotel from the closest airport?
The closest airport is Juanda International Airport, and it is about 25 mins from hotel by car (11.4 km).How far is the Best Western Papilio Hotel from the closest airport?
Is airport shuttle service offered by Best Western Papilio Hotel ?
No, the Best Western Papilio Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Best Western Papilio Hotel ?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 17.06KM |
| Distance to Train Station | 5.21KM |
| Average Price From | PHP4062 |
| Hotel Star Rating | 4 |