Shangri-La Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sawahan
Shangri-La Surabaya
No.8 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Pakis, 60256 Sawahan, Surabaya, East Java, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
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Last booked 22 hrs ago
Highlights
Free parking
Lots to do
Varied breakfast
Ideal locationAmenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
All Amenities
Property Description
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
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4.7/5
Amazinglocation good.
room big.
breakfast very good.
all staff very helpfull
All 99 Reviews
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.5 km)
Landmarks: GBI Gibeon - Gibeon Church Surabaya
(350m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Twin Room Non smoking
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Horizon Club Executive Room Non smoking
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Presidential Suite
1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
4
Deluxe Twin Room
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
7
Bali Suite
1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Executive Suite
1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Private bathroom
Bathtub
Minibar
TV
Check Availability
4
Horizon Club Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Twin Room
2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Residence Suite
1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Bathtub
TV
Shower
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Amazing
99 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.7
Average for similar properties in Sawahan
AI Summary
Guests praise the comfortable, clean rooms and friendly staff. The hotel's location near shopping centers and highways is convenient. The amenities, including a large swimming area and spa, add value to the stay.
Guest User
February 8, 2025
mantap
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Guest User
February 1, 2025
The staff in the horizon club were excellent, in particular, Sania was always ready to greet us with a smile and help with our queries. It was a great atmosphere in the horizon club. Breakfast was varied and enjoyable and the hotel has extensive facilities. The pool was not busy and our children really enjoyed it. As others have noted the hotel is dated in places, but staff work hard to keep it maintained. We did have an issue with one of the pillows in our room which was brown due to staining, it wasn’t ideal, we asked for a replacement but the room service put 2 pillow cases on instead. Would definitely stay here again.
Cunsin
January 27, 2025
location good.
room big.
breakfast very good.
all staff very helpfull
Daxiongmaosihao
January 22, 2025
很好呀，大大點贊👍
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suziyana
January 5, 2025
Nice hotel and staff are very friendly!
MSBS
January 2, 2025
Nice room but the hotel facilities badly needs an upgrading especially the gym. The equipment is so out-dated. Friendly and very accommodating staff.
dogking
December 25, 2024
This is an old hotel with large rooms. The overall design is similar to other Shangri-La hotels. The breakfast here is very rich and worth a try. The room is also very clean. There are restaurants not far from the airport and the city. I will stay here again next time if I have the chance.
Original TextTranslation provided by Google
Jackson 1214
December 18, 2024
Satisfactory room, excellent service
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
Free
Car rentals
Bar
Nightclub
Tennis court
Table tennis room
2 Restaurants
Cafe
Taxi booking service
Conference room
Multi-function room
Playground
Water slide
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
2 Restaurants
Conference room
Multi-function room
Playground
Kids' club
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Cafe
Bar
Room service
Lobby bar
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Health & Wellness
Table tennis room
Tennis court
Gym
Massage room
Sauna
Sunbathing area
Foot bath
Spa
Beauty and makeup
Manicures
Body care
Yoga session
Fitness session
Activities
Nightclub
Gaming area
Water slide
Public Areas
ATM
Elevator
Smoking area
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Water purifier
Ventilation system
Picnic area
Garden
Outdoor furniture
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Additional charge
Laundry service (off-site)
Clothes dryer
Laundry detergent
Clothes steamer
Facilities for Children
Playground
Kids' club
Children's meals available
Kids' board games/puzzles
Business Services
Conference room
Postal service
Fax/copying service
Free
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Extra crib: Free |
Children 6 years old and over | IDR 544,000 (approx. VND 851,994) per person per night |
Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 332,750 (approx. VND 521,142) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
