JW Marriott Hotel Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari

JW Marriott Hotel Surabaya

No.4 of Premium Hotels in Surabaya
Jl. Embong Malang No.85-89, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.Show More
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hotel overview picture
Last booked 4 hrs ago
Highlights
Ideal location
Free parking
Cozy rooms
Delicious breakfast
Airport pick-up available
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Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Massage room
Gym
Private parkingFree
Priority airport pick-up
Car rentals
All Amenities
Property Description
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.
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4.6/5
Great
Very nice, clean and tidy, rich breakfast
All 341 Reviews
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.3 km)
Train: Surabaya Gubeng Train Station
(3.9 km)
Landmarks: MaxOneHotels @ Tidar Surabaya
(280m)
Landmarks: Saint Vincent A Paulo Catholic Church
(330m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Two Bedroom Residential Suite, Executive Lounge Access
7

Two Bedroom Residential Suite, Executive Lounge Access

1 King bed and 2 Single bed
126m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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One Bedroom Suite, Executive Lounge Access
6

One Bedroom Suite, Executive Lounge Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Executive Junior Suite
4

Executive Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Executive Deluxe King Room
5

Executive Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Chairman Suite
5

Chairman Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Junior Suite
4

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Deluxe Premium Room
4

Deluxe Premium Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Deluxe Premium Twin Room
9

Deluxe Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Executive Deluxe Twin Room
5

Executive Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Deluxe Premium King Room
4

Deluxe Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Presidential Suite
6

Presidential Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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One Bedroom Apartment Smoking
6

One Bedroom Apartment Smoking

1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Toothbrushes
Room Details
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Premium Room, Twin Bed
5

Premium Room, Twin Bed

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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One Bedroom Residential Suite, Executive Lounge Access
6

One Bedroom Residential Suite, Executive Lounge Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Premium Room, King Bed
5

Premium Room, King Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Toothbrushes
Room Details
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Guest Reviews

4.6/5
Great
341 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.7
Average for similar properties in Tegalsari
Most Mentioned
AI Summary
Centrally located in Surabaya, near major attractions, shopping, and dining. Spacious, clean rooms with excellent pool area. Diverse breakfast buffet. Consistently praised for cleanliness, friendly staff, and five-star service.
J‍a‍m‍a‍l‍ ‍H
February 25, 2025
Stayed at the Executive floor. Great service by staff all around. Great food & beverages served at the Executive lounge. Meticulous housekeeping. If only one feedback, the hotel could go for a refresh as the rooms & common areas look a bit tired.
S‍a‍i‍d‍ ‍M‍o‍h‍d‍ ‍N‍ò‍o‍r‍ ‍I‍z‍a‍m
February 17, 2025
Best service ever..keep up the good job..house keeping is supereb..organized my birthday wish with a bday..towel deco...executive lounge..the best pleasant, accomodating n i feel like home sweet home..will be staying at surabaya JW Marriott when ever i travel to surabaya..cheers
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 13, 2025
The JW Marriott Surabaya offers a luxurious and comfortable stay. The staff is friendly and attentive, and the location is perfect, close to shopping and dining. Rooms are spacious, well-equipped, and stylishly designed. Overall, a fantastic experience with excellent service. Highly recommended!
L‍i‍a‍n‍q‍i‍u‍d‍e‍z‍i‍s‍e
February 12, 2025
The room is clean and large, the location is good, the staff is very friendly, the stay experience is very good, I will choose to stay next time! There are many convenience stores around, which is convenient for shopping and eating!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
Very nice, clean and tidy, rich breakfast
Original TextTranslation provided by Google
X‍i‍a‍o‍m‍a‍g‍e‍z‍a‍i‍s‍h‍e‍n‍z‍h‍e‍n
February 6, 2025
Very good and worthy of praise
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 4, 2025
The facilities are very old, very old-fashioned hotel, it was pretty good in the morning!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2025
好棒,很好的體驗
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Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
IDR 605,000 per person per night
Extra crib: Free
Children 7 years old and over
IDR 605,000 per person per night

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:IDR 388,000 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2002
  • Renovated: 2016
  • Number of Rooms: 407
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has facilities measuring 132483 square feet (12308 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Frequently Asked Questions

What is the cancellation policy for JW Marriott Hotel Surabaya?

The cancellation policy for JW Marriott Hotel Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at JW Marriott Hotel Surabaya?

Standard check-in time at JW Marriott Hotel Surabaya is 14:00-24:00 and check-out time is 12:00.

Can I bring my pet inside the JW Marriott Hotel Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in JW Marriott Hotel Surabaya.

How far is the JW Marriott Hotel Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 40 mins from hotel by car (19.2 km).

Is airport shuttle service offered by JW Marriott Hotel Surabaya ?

Yes, at JW Marriott Hotel Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.85KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.3KM
Average Price FromIDR3929201
Hotel Star Rating5