Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dukuhpakis

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

No.8 of Premium Hotels in Surabaya
Superblock, Ciputra World, Jl. Mayjen Sungkono No.87-89, Gn. Sari, Kec. Dukuhpakis, Gunung Sari, 60225 Dukuhpakis, Surabaya, East Java, Indonesia
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Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.Show More
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hotel overview picture
Highlights
Free parking
Varied breakfast
Airport drop-off available
Lots to do
Amenities
Sauna
Taxi booking service
Public parkingFree
Outdoor swimming pool
Gym
Wi-Fi in public areasFree
Business center
Restaurant
All Amenities
Property Description
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.
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4.6/5
Great
near from ciputra mall. Best 👌
All 127 Reviews
Surroundings
Airport: Juanda International Airport
(20.6 km)
Train: Surabaya Pasar Turi Train Station
(7.0 km)
Train: Surabaya Gubeng Train Station
(7.8 km)
Landmarks: Fun World - Ciputra World Surabaya
(<100m)
Landmarks: kidzooona Ciputra World Surabaya
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room
4

Deluxe Queen Room

1 Queen bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 Double bed and 1 Sofa bed
63-66.5m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Deluxe King Room
3

Superior Deluxe King Room

1 King bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Twin Room
3

Executive Deluxe Twin Room

2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Hollywood Twin Room
3

Executive Hollywood Twin Room

2 Single bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Grand Deluxe Room
4

Executive Grand Deluxe Room

1 King bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Deluxe Hollywood Twin Room
5

Grand Deluxe Hollywood Twin Room

2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Queen Room
4

Executive Deluxe Queen Room

1 Queen bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Deluxe Room
5

Grand Deluxe Room

1 King bed or 2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room
4

Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Deluxe King Room
3

Grand Deluxe King Room

1 King bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Deluxe Room
4

Executive Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Superior Deluxe Twin Room
4

Superior Deluxe Twin Room

2 Single bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.6/5
Great
127 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.5
  • Location4.7
  • Service4.6
Average for similar properties in Dukuhpakis
Most Mentioned
AI Summary
The hotel features a spacious, clean room with a comfortable single bed and top-floor pool. Guests appreciate the friendly service, rich breakfast, and convenient location near Ciputra Mall.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 25, 2025
near from ciputra mall. Best 👌
D‍r‍a‍g‍o‍n‍ ‍L‍o‍n‍g
February 25, 2025
The room is dark and the toilet paper is too thin
Original TextTranslation provided by Google
C‍a‍t‍h‍e‍r‍i‍n‍e
February 15, 2025
The location is very convenient for us
a‍y‍u‍ ‍s‍a‍r‍a‍s
February 12, 2025
Nice room, connecting to Ciputra World Mall, rooftop pool
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2025
I found out that I had left my things in the hotel when I left Surabaya. I sent them an email and worked with the hotel staff. After a lot of work, they finally sent it to the city I was going to. The problem was solved very well... It can be said that this waiter was quite responsible.
Original TextTranslation provided by Google
p‍i‍n‍g‍j‍u‍i
January 23, 2025
乾淨,下方就有賣場,購物方便。
Translate
j‍o‍s‍e‍ ‍l‍u‍i‍s
January 2, 2025
Room is relatively dark Water temperature for shower difficult to adjust
B‍u‍d‍i‍_‍L
December 30, 2024
Great hotel

Services & Amenities

Outdoor swimming pool
Restaurant
Conference room
Bar
Spa
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide proof of identification

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
IDR 500,000 (approx. NZD 53.76) per person per night
Extra crib: Free
Children 3–17 years old
IDR 500,000 (approx. NZD 53.76) per person per night

Breakfast
TypeWestern
StyleBuffet
AgeFee
Children 4 years old and under
Free
Children 5–12 years old
IDR 174,400 (approx. NZD 18.76) per person
Children 13–17 years old
IDR 348,800 (approx. NZD 37.51) per person
Adult
Buffet:IDR 348,800 (approx. NZD 37.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Renovated: 2015
  • Number of Rooms: 212
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The cancellation policy for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Standard check-in time at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is 14:00-20:00 and check-out time is 12:00.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?

Yes, Breakfast is offered at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. Breakfast option(s): Western.

Can I bring my pet inside the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.

How far is the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from the closest airport?

The closest airport is Juanda International Airport, and it is about 36 mins from hotel by car (20.6 km).

Is airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ?

Yes, at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport26.06KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station7.04KM
Average Price FromNZD194
Hotel Star Rating5