With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has facilities measuring 132483 square feet (12308 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2025.01.28
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read.
After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike!
Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive.
But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference!
And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try!
For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible!
Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference.
Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
Located in Surabaya, Choice City Hotel is just steps from BG Junction and 14 minutes by foot from Tunjungan Plaza. This hotel is 1.4 mi (2.2 km) from Heroic Monument and 3.1 mi (5 km) from House of Sampoerna.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Local cuisine breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature slippers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
GGuest User2024.09.01
The location is very good. There is a shopping mall downstairs, which is very convenient for eating. The room size is ok, simple and clean, and the view is good. At this price, the CP value is extremely high, and it is recommended to anyone who is coming to Surabaya for a short stay!
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
RRahma152025.02.04
Stayed in Double tree by Hilton in Surabaya for a few nights, and I love the service.
Beautiful breakfast with a variety of the menu
The ambience around the hotel, walking distance to the biggest shopping mall in Surabaya
The drainage in the bathroom is really small and easy to get block.
Overall enjoy our stay
Excellent
349 reviews
4.5/5
Price from
PHP 3,388
per night
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A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
DDanieeH2024.12.31
Second stay here! Got a floor on the 8th floor, not too bad of a view although I prefer to have it on a more higher floor.
Service still remains impeccable. Big sized room and clean toilet! Breakfast daily would make you be spoilt for choice.
Location right at the heart of Tunjungan road, where at night, it comes alive with pedestrians enjoying the night. Lots of nice eateries around too! Walking distance to the mall...
This would definitely be my hotel again for my next trip!
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
BBk_Em2024.10.16
I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern
Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
Aamandalee04162024.11.16
As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.
Hotel Majapahit Surabaya - MGallery is centrally located in Surabaya, a 3-minute walk from Tunjungan Plaza and 13 minutes by foot from BG Junction. This 5-star hotel is 0.9 mi (1.5 km) from Taman Hiburan Rakyat and 1 mi (1.7 km) from Surabaya Plaza Shopping Mall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Colonial hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Indigo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
NNicoolee2024.07.10
I had a wonderful experience here.
The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants.
The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic.
Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!
Located in Surabaya, D'Carol Hotel offers 3-star accommodations with a restaurant. This 3-star hotel offers a 24-hour front desk.
All rooms at this hotel are equipped with flat screen TV, air conditioning, hot shower, wifi, free parking, security and 24-hour service.
An Asian breakfast is served every morning at the property.
Surabaya is 3.1 mi from D'Carol Hotel. The nearest airport is Juanda International Airport, 9.9 mi from the property.
TTitan Alhamda2024.01.22
The first time you enter the room, it's beautiful, full of color. When you first entered, the floor in the corner was a bit dirty, but the CS was quick to respond and friendly so you could ask for it to be cleaned. You can't set the AC remote yourself, you have to call a technician, but the fast response is nice, so I even set the remote myself hahaha. Overall good, there is a smoking room on the building bridge so it's nice not to have to go down to the lower floor. Good job, keep it up
A stay at Wyndham Surabaya City Centre places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This 4.5-star hotel is 6.5 mi (10.5 km) from Pakuwon Mall and 0.4 mi (0.6 km) from Joko Dolog Statue.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
HHalf a DINK2024.05.12
The room was very spacious with a good amount of lounging areas. The best part is the bathroom that felt so exquisite and luxurious with a beautiful large bathtub. Service was very quick when we requested for extra towels, as well as our hairdryer not working.
The only thing lacking in this room is the power sockets. There is only 1 area with power sockets which is by the work desk. There are none by the beds. This was inconvenient.
Centrally located in Surabaya, Great Diponegoro Hotel Surabaya is within a 15-minute walk of Korea Park and Lapangan Thor Stadium. This hotel is 1.4 mi (2.2 km) from Taman Bungkul and 1.9 mi (3 km) from BG Junction.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite for dinner at Level Up Sky Lounge, a bar/lounge which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.
AAnonymous User2025.01.27
This was the second time we stayed in this hotel, and the experience was always awesome. We really liked the room that we booked this time, and the vibes the view and the experience was good. Unfortunately I find the dishes during breakfast were quite bland and the choice was so limited, but we really like the relocations on the top floors, got really good views, and made the whole breakfast quite enjoyable. Regardless we will always recommend this hotel and definitely will stay here again in the future, 😁
Excellent
334 reviews
4.5/5
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PHP 771
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Top 12 Premium-Hotels in Surabaya
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Discover our curated selection of premium hotels in Surabaya for your next stay
No.
1
4.9/5
91 review
The Westin Surabaya
Hotel near Wiyung, Wiyung
"Great stay!""Friendly owner"
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No.
2
4.7/5
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Ascott Waterplace Surabaya
Hotel near Wiyung, Sambikerep
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No.
3
4.6/5
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Sheraton Surabaya Hotel & Towers
Hotel near Tegalsari, Tegalsari
"Great stay!""Friendly owner"
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No.
4
4.6/5
341 review
JW Marriott Hotel Surabaya
Hotel near Tegalsari, Tegalsari
"Delicious breakfast""Convenient for shopping"
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No.
5
4.7/5
170 review
Hotel Majapahit Surabaya MGallery
Hotel near Tunjungan, Genteng
"Delicious breakfast""Great design"
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No.
6
4.7/5
108 review
Shangri-La Surabaya
Hotel near Sawahan, Sawahan
"Friendly owner""Great rooms"
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No.
7
4.6/5
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Oakwood Hotel & Residence Surabaya
Hotel near Mulyorejo, Mulyorejo
"Great stay!""Great rooms"
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No.
8
4.7/5
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Hotel near Dukuh Pakis, Dukuhpakis
"Great rooms""Great stay!"
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No.
9
4.3/5
163 review
Vasa Hotel Surabaya
Hotel near Sukomanunggal, Sukomanunggal
"Great stay!""Friendly owner"
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No.
10
4.5/5
349 review
DoubleTree by Hilton Surabaya
Hotel near Tunjungan, Genteng
"Delicious breakfast""Great amenities"
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No.
11
4.5/5
93 review
Mövenpick Surabaya City
Hotel near Wonocolo, Wonocolo
"Great stay!""Friendly owner"
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No.
12
4.5/5
129 review
Whiz Luxe Hotel Spazio Surabaya
Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Clean and tidy"
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Top Pick Hotels near GKI Emaus
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Discover our most booked hotels near GKI Emaus from the last 30 days!
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Wonocolo, Surabaya | 7.16KM from GKI Emaus
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What Travelers Said About the Best Hotels in Surabaya
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Read genuine traveler ratings & reviews to find your perfect stay.
4.8/5
Outstanding
AAchmad NasichPros:
1. Hotel Andita Syariah Surabaya offers a highly affordable stay in a prime location within Surabaya's city center, making it an economical choice for budget-minded travelers.
2. Despite undergoing renovations, the rooms maintain a comfortable ambiance, providing guests with a satisfactory level of comfort during their stay.
3. The hotel staff is notably friendly and helpful, contributing positively to the overall guest experience.
Cons:
1. A peculiar detail is the provision of only one pillow per bed, which may seem unusual as many hotels typically provide two pillows per bed. This might be a point of consideration for guests who prefer additional pillows for added comfort.
2. The bathroom conditions at Hotel Andita Syariah Surabaya may not suit everyone. The absence of a mirror and the wet concept could be inconvenient for guests who prefer to keep the bathroom dry.
3. The washbasin lacking sanitation, allowing water to flow directly to the floor, may pose a cleanliness concern for some guests.
4. The absence of a telephone in the room might be a drawback for those who rely on traditional means of communication. However, the option to contact the reception via WhatsApp serves as an alternative.
In summary, Hotel Andita Syariah Surabaya provides a cost-effective option for individuals seeking affordability and a central location. While the peculiarities of one pillow per bed and certain bathroom conditions exist, the hotel remains suitable for those on a transit or short stay, given its economical pricing and convenient accessibility.
KKADHIRVELANvisit Surabaya,
stay at this nice hotel
Hotel is like a home.
Satisfied service from arrival and check-in to check-out.
Thank you to all employees who have served well. Keep improving the services and providing the perfect one. Appreciate you all
MMAHENDRA SANWALCHAND GANDHIA Truly Luxurious Stay at Shangri-La Surabaya!
I recently stayed at the Shangri-La Surabaya, and it was an unforgettable experience from start to finish! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring my comfort and satisfaction throughout my stay.
The room was spacious, elegantly designed, and equipped with all modern amenities, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, and the view of the city skyline from my window was breathtaking. I truly appreciated the attention to detail in the room’s setup and daily housekeeping.
The facilities at the hotel are top-notch! The pool area is a beautiful oasis – a perfect place to relax. I also enjoyed the gym, which was well-equipped for a good workout. But the real highlight for me was the spa. The treatments were rejuvenating, and the environment was serene, providing the perfect escape after a busy day.
Dining at Shangri-La Surabaya was an absolute delight. The breakfast buffet offered a wide selection of both local and international dishes, all prepared to perfection. Each meal was a treat for the taste buds, with attentive staff making the dining experience even more enjoyable.
The hotel’s location is also convenient, close to major attractions and shopping centers, making it easy to explore Surabaya. However, the hotel itself is so luxurious that you may not even want to leave!
Overall, my stay at Shangri-La Surabaya was exceptional. The combination of world-class service, luxurious accommodations, and outstanding facilities make this hotel a top choice for anyone visiting Surabaya. I highly recommend it and can't wait to return!
RRadziRamliI have check out from executive room after 2 nights stay. I find out this deluxe room almost same with the executive room I stay before. In term of the amenities, this room they did not provide a coffee machine and the price low way cheaper from my previous so call executive room. Instead this room I get higher floor.
Room just ok but not up to 5 star level . Basic amenities. No bathroom scale , no pillow menu , not even welcome drink offer even though stated welcome drink complementary.
Lift landing carpet pretty old . Toilet smelly from the drainage . No shop surrounding dark in the night.
Breakfast sufficient, but bakery/ pastry counter just a waste. Should change to baked flour counter. Tasteless.
Overall ok and might be superb for those not a frequent traveller.
PPolka13Didn't expect my stay to be that satisfying. As my last experience with an old hotel (Hotel Elm*) didn't leave a very good impression on me. But I decided to stay anyway because of the good reviews of this hotel.
Turns out, it was all true. The front building was built in 1913, now with the famous red dome-shaped canopy on the windows, still very well taken care of. They built another high story (around 9) building, which the hotel rooms were. I was surprised that they had some stories for parking lot, too. And this hotel was formerly managed by Ibis.
I booked a superior room, because they said that their standard rooms were mostly smoking. The bathroom was very clean, the walls were marble patterned so you can't see it from the photos. But I assure you it was clean, and didn't smell weird or anything. The hot water and the pressure were perfect.
The room was very comfy, too. Bright on the day and the lamps were bright enough for the night. Very nice and quiet, too. Bed was wobbly and too bouncy for me, but still comfy. Too bad the sheets had weird yellow stains on them. But it smelled new and fresh. Maybe the stains just couldn't come off. And I still had a good night sleep.
They also provided us with water dispenser, so I could refilled my bottles. But there was no fridge or hair dryer (but I think you can ask for this) in the room.
Check in and check out were super fast. And although part of it was an old colonial building, it didn't feel spooky or anything.
Breakfast was nice, but I think the milk wasn't fresh. It tasted weird.
The only minus side for me was the restaurant and common areas, although fully Air Con'ed, were ALL smoking areas (except the floor for superior rooms, I think). So I had my breakfast in peace and a person on the next table smoked, inside the restaurant, inside the hotel. Sorry but I hate smokers who smoke inside. I get it that people used to smoke everywhere, even cigarettes were considered safe for kids and pregnant women once. But it was decades ago, dear Mr/Madam. Please update!
But did I mention that I got the discounted superior room with breakfast from Trip.com for less than $20? Yes you read that right. 4-stars hotel with 2-stars hotel price. Would definitely come back again if I get the chance.
GGuest UserThe hotel location is excellent, just 2 min walk to Plaza Tunjungan and 1km to Submarine Muzium. The breakfast food is good. Room is good. Swimming pool is clean. We enjoyed our stay here.
Zzavierlimrp⭐⭐⭐☆☆
”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya”
I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience.
🛋️ Ambience & Design:
The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival.
🏨 Accommodation:
The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience:
Cobwebs on the sliding door, which made the space feel neglected.
Stained bedsheets, which were disappointing and did not meet expected cleanliness standards.
These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards.
📍 Location:
While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here.
💪 Fitness & Facilities:
While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience.
🌟 Service:
The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance.
✨ Final Thoughts:
ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention:
Pros:
Stylish, modern interiors
Spacious, comfortable rooms with essential amenities
Well-maintained gym for fitness enthusiasts
Friendly and professional staff
Cons:
Cobwebs on sliding doors and stained bedsheets
Location next to an abandoned mall, creating an uninviting atmosphere
No swimming pool or other recreational facilities
With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience.
Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.
JJ. RonaldIt's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.
WWS WardhonoIf you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible
Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub.
Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service
Two notes that bothered me quite a bit;
1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it...
2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood
AAlex88Location wise is debatable as you need to see what tour itinerary is.
Because the best location would be central.
But overall its a rather decent hotel
Not a really impressive breakfast but it can get by.
Would not say its worth it.
But the overall vibe of the hotel is pretty good
What's the average price of hotels near GKI Emaus this weekend?
According to Trip.com data, the average price for a one-night stay at a hotel near Surabaya GKI Emaus this weekend is PHP 2,675. Please note that prices fluctuate frequently, so the above price is for reference only.
What hotels near GKI Emaus offer breakfast?
A perfect breakfast gives you energy for the day. If you want to stay at a hotel near Surabaya GKI Emaus with a high-quality breakfast, you can consider staying BeSS Mansion Hotel,EXCOTEL Design Hotel Surabaya and BeSS Mansion Hotel .These hotels are very popular, so book early.
What's the average price per night of hotels near GKI Emaus?
According to Trip.com data, the average price for a one-night stay at a hotel near Surabaya GKI Emaus is PHP 2,199. Please note that prices fluctuate frequently, so the above price is for reference only.
Many people travel to Surabaya GKI Emaus for a family road trip during the summer or long holidays. BeSS Mansion Hotel and BeSS Mansion Hotel are popular hotels with pools where you can relax and enjoy the summer vibe.