Chanyuan • Shuiju High-quality Zen Theme Inn Reviews
Chanyuan • Shuiju High-quality Zen Theme Inn
69 Yunhe South Road, Sucheng District, Suqian, Jiangsu, ChinaSee Hotel Details
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Guest Reviews
9.5/10
Outstanding
1077 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(1077)
Positive reviews(1060)
Reviews with photos/video(402)
Classy environment(298)
Delicious breakfast(120)
Friendly front desk staff(70)
Close to scenic area(56)
Well designed(49)
Garden view(41)
Perfect for kids(23)
Has facilities for children(4)
Negative reviews(17)
Kamal Ebrahimi
Zen Room (Double Bed)
Stayed in Aug 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 4, 2024
One of the best hotels in one of best locations.
You have river in front , back of your room just open the door and river is in front of you .
Traditional design for houses .
A lot attraction and places to visit nearby which is 5 min walking distance
It would be best for couples.
There are 2 negative points : first pillow wasn't good at all , two there was no closet for clothes , third is personal opinion the washroom design I didn't like
6/20
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食,期待您的再次光臨。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
M297096****
Zen Courtyard Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 8, 2025
The room was clean and quiet. The breakfast was also good. You can walk directly to Xiang Yu's hometown, and you can get free admission if you stay at the hotel. It's very good! Recommended!
Original TextTranslated by Google
Response from Property: [Beautiful environment] [Private courtyard] [Convenient transportation] [Welcoming front desk staff] Dear customer, hello! Thank you for choosing the Zenyuan Water Residence Hotel. Your simple words are a testament to your trust in the hotel and the driving force behind its progress. The hotel is located on the shores of Xiangli Lake, adjacent to the National 4A-level scenic spot, Xiangwang's Hometown, and close to commercial centers such as Powerlong, Golden Eagle, and Wanda. The hotel offers free admission to Xiangwang's Hometown and is only 15 minutes away from the high-speed rail station, making it a prime choice for business trips and leisure vacations. Tea and snacks are available free of charge in the hotel lobby. Zenyuan Water Residence Hotel is committed to providing quality service to every guest. I wish you good health and all the best.
Haogangyongzaidaobashang
Lakeside Private Courtyard Room
Stayed in Sep 2025
Family
4 review
9.7/10
Amazing
Posted on Oct 6, 2025
The hotel we chose for our National Day family trip was a real surprise.
This is the fourth hotel we've stayed in during the holiday, having stayed at Hiltons, Marriotts, and high-rise hotels. My child said this was his favorite.
The environment is truly wonderful. The room we booked has a private courtyard in front, with beautiful greenery, and a viewing platform in the back, facing the water. The room also has a tea room and living room, all fully equipped.
I was a bit nervous about choosing this hotel on the website, wondering if it would be like the JW Marriott in Qufu, with a tram to the room. The walk from the room to the lobby took quite a while, which was quite cumbersome.
It was almost 10 PM when we checked in, and the staff was very professional and efficient in checking us in. They gave us a gift and a scenic spot ticket.
They guided us to the front door.
Because it was late at night, the courtyard lights were off. After checking in, I gave my child a bath and went to bed.
The next day, I woke up and saw the courtyard, which was truly stunning. My child was also pleasantly surprised.
The hotel is directly connected to the scenic spot, thanks to the overall planning of the project.
I was very satisfied and highly recommend!
[Three Suggestions]
1. The TV remote in room 6101 was dead. I wasn't sure, but when I opened the battery compartment, I saw bite marks from the previous guest. Apparently, I'm not the first person to experience this. 😂 Since it was already past 10:00 AM when I checked in, I didn't want to bother the front desk staff.
2. Each person in the room should have two pillows, one high and one low, or one firm and one soft. One pillow is definitely too low for me, so I made do with the sofa.
3. There were a lot of mosquitoes. I know, with a lawn in the front yard and a water feature in the back, it's hard to avoid them. There was a mosquito repellent lamp in the yard, but it wasn't turned on. It would be best to implement specific countermeasures to address this issue.
Original TextTranslated by Google
6/9
Response from Property: [Beautiful environment] [Private courtyard] [Convenient transportation] [Welcoming front desk staff] Dear customer, hello! Thank you for choosing the Zenyuan Water Residence Hotel. Your simple words are a testament to your trust in the hotel and the driving force behind its progress. The hotel is located on the shores of Xiangli Lake, adjacent to the National 4A-level scenic spot, Xiangwang's Hometown, and close to commercial centers such as Powerlong, Golden Eagle, and Wanda. The hotel offers free admission to Xiangwang's Hometown and is only 15 minutes away from the high-speed rail station, making it a prime choice for business trips and leisure vacations. Tea and snacks are available free of charge in the hotel lobby. Zenyuan Water Residence Hotel is committed to providing quality service to every guest. I wish you good health and all the best.
_WB63235****
Zen Room (Double Bed)
Stayed in Sep 2025
Business traveler
23 review
5.7/10
Posted on Oct 3, 2025
This hotel completely lacks the Zen feel! Many details are missing. The rooms are small, making it difficult to get around. The various campuses are not connected and are blocked by fences. The breakfast is worse than at a budget hotel; the minced pork rice noodles are filled with fat. The variety is pitifully limited, and the dishes are mediocre. The price is completely unworthy of the stay. The front desk is a mess, and check-in was extremely chaotic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review of our hotel. We sincerely apologize that your stay did not meet your expectations. Regarding the room size, your Zen King Room is approximately 30 square meters and is a basic room type. The hotel features a Zen-themed design, unique architectural structure, and landscape, divided into distinct courtyards to ensure the safety and privacy of our guests. Regarding the breakfast options and dishes, we offer unlimited access to over 60 dishes, including Chinese and Western breakfasts, a variety of fruits, and desserts. We will continue to strictly control the quality and variety of our breakfast and enhance our breakfast service. Regarding the front desk reception issue you mentioned, due to the peak check-in and check-out times during the holiday season, we will conduct enhanced reception training to enhance service awareness and optimize the reception process to ensure that every guest enjoys more thoughtful and attentive service. We apologize again for this unpleasant experience and sincerely hope that you will give us another opportunity to make amends and provide you with even better service.
Anonymous User
Zen Room (Double Bed)
Stayed in Feb 2025
Couple
37 review
10/10
Outstanding
Posted on Mar 16, 2025
Beautiful environment, good service and rich breakfast. It is close to Suqian's main attractions and can be reached in a few minutes' walk. The museum and Xiang Yu's hometown, when you open the window in the room you can see the small bridge and flowing water, which is very pleasant.
Original TextTranslated by Google
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食,期待您的再次光臨。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Huifeidemalaxiaolongxia
Zen Room (Double Bed)
Stayed in Jan 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Feb 7, 2025
The environment is very beautiful, I will come again,
Single ticket to Xiang Wang's hometown: There are also tickets to the scenic spot
Worthy to come
There is also free breakfast with rich varieties, suitable for traveling with friends, and it is also good to take children for a physical examination
Original TextTranslated by Google
Response from Property: [Beautiful environment] [Private courtyard] [Convenient transportation] [Warm front desk] Dear customer, hello! Thank you for choosing the Chanyuan Water Residence Hotel. Your simple words are full of trust in the hotel and are also the driving force for Chanyuan Water Residence to move forward. The hotel is located on the bank of Xiangli Lake, adjacent to the national 4A-level scenic spot Xiangwang's hometown, and close to commercial centers such as Powerlong, Golden Eagle, and Wanda. The hotel offers free admission to Xiang Wang's hometown. It is only 15 minutes away from the high-speed rail station and is the first choice for business travel and tourism. Free coffee, tea and snacks are provided in the hotel lobby. We look forward to your visit again. Zen Garden Water Residence Hotel is committed to providing quality service to every guest. I wish you good health and all the best.
Mioshuishui
Chanxiu Twin Suite
Stayed in Jan 2025
Family
36 review
9.0/10
Great
Posted on Feb 6, 2025
The room is comfortable, large enough and the heater is warm enough. Free tickets to Xiang Wang's hometown. The breakfast is rich and tastes good, but the children are charged and there is no room for compromise. This is not very humane. After all, I have stayed in so many hotels and rarely encountered such a serious one.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. Children under 1.4 meters in height can eat for free at our hotel. Children over 1.4 meters in height will be charged for breakfast. If you have any needs, please feel free to communicate with us in time. We will actively assist you. We are deeply sorry for any unnecessary misunderstandings. At the same time, we welcome you to stay in our hotel again and look forward to having a better stay experience.
Caotou。caodao。
Zen Room (Double Bed)
Stayed in Jan 2025
Solo traveler
49 review
10/10
Outstanding
Posted on Feb 4, 2025
A Zen-filled space for self-cultivation. A waterfront residence adjacent to Xiang Wang's hometown. The room is big. Simple yet detailed design. Independent courtyard. Bring a different kind of peaceful experience to your homecoming during the Spring Festival. A lot of sleeping space. It’s just another way of life for people in the world. Recommended experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Zen Garden Water Residence will be the warmest and most unique one in your memory! Wish you well!
M11848****
Zen Room (Double Bed)
Stayed in Dec 2024
Couple
37 review
9.5/10
Amazing
Posted on Jan 21, 2025
The hotel is in a park, very close to Xiang Wang's hometown, and can be reached through the back door. The environment is beautiful, the room is spacious, has all the necessary facilities, and is relatively clean. Tip: The air conditioner heater needs to be turned on for a while before it can warm up.
Original TextTranslated by Google
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食,期待您的再次光臨。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。接下來我們將會持續優化早餐服務,做好衞生細節,我們會用真心、誠信,期待您的下次光臨。祝您天天好心情!
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Response from Property: 【環境優美】【私人庭院】【交通便利】【前台熱情】尊敬的顧客,您好!感謝您選擇禪院水居酒店,您的簡單話語,是對酒店滿滿的信任,也是禪院水居前進的動力。酒店坐落項裏湖畔,毗鄰國家4A級景區項王故里,緊鄰寶龍、金鷹、萬達等商業中心。酒店免費贈送項王故里入園券,距高鐵站僅15分鐘路程,是商務出行、旅遊度假的首選之地。酒店大堂免費供應咖啡、茶飲及零食。禪院水居酒店致力於為每一位客人提供優質服務,祝身體健康、萬事如意~
Response from Property: 尊敬的賓客,非常抱歉給您帶來了如此糟糕的入住體驗。對於您提到的冰塊送達、電話損壞、浴室設施、房間噪音以及後續服務溝通等問題,我們高度重視,已立即展開內部核查與整改。針對服務流程疏漏,我們會強化員工培訓,確保客房需求響應及時準確;對於設施問題,將安排專業人員全面檢修,排除電話、浴室水壓等問題隱患;關於房間隔音,我們會優化房態管理,更精準地滿足您對安靜環境的需求;對於您在溝通中遭遇的不愉快,我們真誠致歉,微信我們並沒有刪除,同時已對相關人員進行服務意識再培訓,未來將以更耐心、專業的態度處理每一位賓客的反饋。我們深刻明白,一次不好的體驗可能磨滅所有信任,我們會以此次事件為鏡,用加倍的用心與真誠,為您打造一次充滿温度的完美體驗,以此彌補我們的過失。