Hotels near BoLee Bridal Couture/boleecollection.com, Sunnyvale

Due to COVID-19 you have to order your breakfast the night before and pick it up in the morning. The first day I ordered fresh fruit and got a green banana that would not be edible in the foreseeable future. So the next day I ordered a fruit cup instead and brought the banana back. There was nothing wrong with the banana and I did not want to throw it away, but I was flying out and could not take it with me. The front desk lady said: I can't take it back and then threw it in the trash. On top of that there was no fruit cup in my bag, because they were out and had been out for several days. But nobody had notified the guests by putting up a sign at the front desk or marking it as out on the form. So again I had no fruit to eat. In the bathroom they have the fixed containers for shampoo, soap and body lotion. I have no problem with that if it were not that the body lotion container had soap in it! I let the front desk know the first day I was there and they said they would notify housekeeping, but it has not been corrected... Finally, during my stay a man got stuck in one of the elevators for 10 minutes. There is no phone number posted in the elevator or instructions on what to do when you get stuck. The rooms themselves are very nice and generally clean, except for a stain on one of the pillowcases. So not the best experience

It is very convenient around, there are supermarkets and lots of places to eat.

I stayed in this hotel for 15 nights on a business trip to the bay area in California, US. Pros 1. Location! Right on El Camino Real and close to walgreens, right next to Safeway, close to a lot of restaurants. 2. Accessible through city bus, uber or even cal train. I used to drive a car there. 3. Hot water swimming pool. 4. Rooms are spacious. 5. The staff is responsive. 6. The property generally seems safer with people and police almost strolling around near by. Cons 1. Cost for laundry. Most hotels in the bay area have laundry included in the room charges. Also the laundry did not operate on 2 occassions for me due to some repair. 2. Breakfast spread for vegetarians is limited. 3. Rooms are somewhat old fashioned. Sometimes the irking sound of taps, showers when you turn them on shows the age of this property. 4. The staff need to improve on room service. Like I had received 3 packages from Amazon and thet had not even called on room phone nor leave a message. I had to check repeatedly with them. 5. No weighing machine. Usually business hotels have weighing machine for baggage check. It wasn't there here. Overall it was a decent stay. I however have stayed in much better places for the same money.

This is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!

Clean and easy access, plenty of good parking. the only thing I would recommend is to have paper plates so we can take a muffin to the room and better creamer in rooms since we were staying in outer building. Beds were very comfy. Good breakfast options! Seemed to be safe area as well with many amenities accessible.

This is a hard one to rate. PROS * Attentive hotel staff – The WiFi was poor the first day, but after reporting the issue to the staff it was resolved very quickly. Check-in was simply and the staff was competent and capable * Spacious rooms – each room was probably at least 2.5x the size of your average chain hotel of the same budget and class * Convenient location – right in the heart of Silicon Valley and close to highways * Breakfast – a typical hotel breakfast buffet is *included* in the price * Quiet – chose this hotel to be away from downtown SJC noise, and the hotel delivered * Clean - with caveats (see below) * Budget friendly – you get more than you pay for, compared to a chain CONS * The entire place smells like a hospital ward. The cleaner used smelled unpleasantly of disinfectant. * There was a large stain on the bed sheets. I only noticed this the final night as the stain was under a pillow. While the sheets were obviously cleaned and pressed the presence of a large stain is unacceptable * Ants in the room. This is not unusual for a ground floor room in Silicon Valley, and while there were just a few I also know from experience it can be controlled

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.

The hotel was extremely clean and service is really excellent. Location is very safe and convenient.

The guy at the front desk of the hotel is Iranian. He has been to China before. He was very enthusiastic to see Chinese people check in. He kept chatting with my husband and asked if we wanted to delay check out. After we checked in, he gave us water and snacks. The hotel was very quiet, but the bedding was not very comfortable. Fortunately, we brought our own.

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor. The rooms were nice & clean. However, you will not be able to have a restful stay at all. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Extremely disappointing! Nothing we could do. The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time. The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.