Hotels near Baidu USA, Sunnyvale

The stay at DAYS INN & SUITS BY WYNDHAM SUNNYVALE was just such a horrible experience. When I arrived at 8:00pm, the lobby was closed and there was no one at the lobby. It had a sign that says ”We will be back in 15 minutes.” It was raining and cold so I called the number on the sign. It went to a voicemail in Spanish. I waited for 20 minutes and the desk clerk JULIO finally showed up. JULIO was very RUDE. No greeting. No apology. I asked him where I could get the free breakfast. He said ”NO BREAKFAST!” I told him that it was on the website. He just said, ”THE WEBSITE IS WRONG!” Well, if it's wrong, FIX IT! I chose this place because it had breakfast! Around 9:00pm, I had a question so I went to the lobby. The door was closed AGAIN with the same ”Be back in 15 minutes” sign. After I waited for another 20 minutes, JULIO showed up and said, ”What?” That's not how you treat customers! When I was checking out, the lobby was closed again with the sign. I've stayed in many places but this was the first time that the desk clerk was ALWAYS gone! I couldn't return the key and there were other customers trying to find the desk clerk too. I just gave the key to the maid nearby. Apparently, I see on the website that there are A LOT of customers having similar horrible experiences. The owner is responding to all reviews but they are NOT changing anything. That really tells us that they DON'T care about customers. Owner, if you are saying that you are disappointed, DO SOMETHING ABOUT IT! I should have read the customer reviews before booking... It was supposed to be a fun trip for me but it just ruined my trip. I completely lost trust with Days Inn & Suites. I will report this to the Days Inn & Suites corporate.

Parking is very convenient and there are many parking spaces. The surrounding environment of the hotel is good, the rooms are spacious, there is a bar in the lobby on the first floor, and there will be performances. Dining is also special. recommend!

My office is very close by so this is the preferred hotel when we come into the office. I've stayed at AC Brand hotels a few times and like them. This hotel was great. Front desk staff extremely nice and helpful! Great lobby bar with a very talented mixologist, was not expecting that in a hotel bar! Breakfast was included in my rate and was super healthy and very tasty. Choice of a healthy egg entree with a breakfast buffet filled with healthy options including yogurt, fruit, juices and whole grain breads. My room was super spacious with a king size bed and a large banquette type couch. A nice desk area with lots of light. My bathroom was a completely closed space, but a colleague had a completely open bathroom with frosted shower and toilet doors which I thought was strange and probably not the best if traveling with kids or with family. I was on the freeway side of the building and was not bothered by the noise of the road, but another colleague was, so if you are sensitive to noise, ask for a room on the other side of the building. Thanks for a great stay! Will be happy to come back.

Wonderful experience. Hotel is very clean, everyone working there is friendly and welcoming. Location is perfect us for dine out and meet people. We see a lot of cars in the parking at night (free parking) but hotel is very quiet, so we could sleep well. We loved the hotel.Thank you very much!!

We went to see the 49 ers preseason game and my husband booked this room. Although we checked in pretty late and when we got to our room there were two ants in the bathroom by the shower tub, I told my husband and he said babe let’s go get something to eat so we left and went to get pizza and wings, when we got back we were eating and went took a shower fell asleep. My husband woke up at 6 am a turn the light on and wakes me up to tell me that the table is covered in ants and our food and clothes omg I was so pist off and called down to the front desk the lady said her manager was not there and to call back Monday. My husband was taking a shower and I told hi. He went down stairs to the front desk and told the lady about our room being infested with ants , she basically told him manger was not there so he got pist and told the lady look your telling me i have to wait in the room that’s infested with ants until 12 noon I don’t think so, she gave him a different room and said we’ll you’ll have to talk to the manager on Monday he said she was rude . We were able to get a different room and went to eat breakfast which was excellent and after that we went swimming in the pool it was very nice .overall, the hotels is a very nice quiet place we will definitely stay there again , but we will talk to the manager about our situation

I stayed in this hotel for 15 nights on a business trip to the bay area in California, US. Pros 1. Location! Right on El Camino Real and close to walgreens, right next to Safeway, close to a lot of restaurants. 2. Accessible through city bus, uber or even cal train. I used to drive a car there. 3. Hot water swimming pool. 4. Rooms are spacious. 5. The staff is responsive. 6. The property generally seems safer with people and police almost strolling around near by. Cons 1. Cost for laundry. Most hotels in the bay area have laundry included in the room charges. Also the laundry did not operate on 2 occassions for me due to some repair. 2. Breakfast spread for vegetarians is limited. 3. Rooms are somewhat old fashioned. Sometimes the irking sound of taps, showers when you turn them on shows the age of this property. 4. The staff need to improve on room service. Like I had received 3 packages from Amazon and thet had not even called on room phone nor leave a message. I had to check repeatedly with them. 5. No weighing machine. Usually business hotels have weighing machine for baggage check. It wasn't there here. Overall it was a decent stay. I however have stayed in much better places for the same money.

This is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!

It is very convenient around, there are supermarkets and lots of places to eat.

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.

Perfect