Hotels near 7-Eleven, Sunnyvale

Due to COVID-19 you have to order your breakfast the night before and pick it up in the morning. The first day I ordered fresh fruit and got a green banana that would not be edible in the foreseeable future. So the next day I ordered a fruit cup instead and brought the banana back. There was nothing wrong with the banana and I did not want to throw it away, but I was flying out and could not take it with me. The front desk lady said: I can't take it back and then threw it in the trash. On top of that there was no fruit cup in my bag, because they were out and had been out for several days. But nobody had notified the guests by putting up a sign at the front desk or marking it as out on the form. So again I had no fruit to eat. In the bathroom they have the fixed containers for shampoo, soap and body lotion. I have no problem with that if it were not that the body lotion container had soap in it! I let the front desk know the first day I was there and they said they would notify housekeeping, but it has not been corrected... Finally, during my stay a man got stuck in one of the elevators for 10 minutes. There is no phone number posted in the elevator or instructions on what to do when you get stuck. The rooms themselves are very nice and generally clean, except for a stain on one of the pillowcases. So not the best experience

Checked in about 13.30 the young guy at the front desk said our room wouldn’t be ready until 3pm, we was cool with that. About half an hour later he said our rooms was ready. Got our keys went to the room which was right round the back the room was dark dinghy and smelly. Went bk to the front desk and said we was not happy with our room, we would like to change to a room at the front and not the back he said ok but we would have to wait, we was cool with that. Got our second room which was still dark dinghy and smelly and round the back. Went bk to the front desk I said to I noticed WHITE PEOPLE checking in after us getting rooms at the front. Finally got our 3 room which was not much better the dirt on the coat rack was disgusting the TV remote was full of dirt. Hotel like theses should be closed down. DO NOT STAY HERE

No breakfast, motel, good location, to overcome psychological barriers, in fact, security is still possible. There is free parking, it is good. The price is a bit higher than the motel, probably because of the location in San Jose.

Good value for money, maybe the time period I booked is not the reason for the peak season, the price of more than 500 yuan is completely acceptable.

Cupertino hotel is a great hotel. Staff are friendly and accommodating. Heated pool so you can swim or like me workout in water all year round , plus a jacuzzi. Has its own little ecosystem with trees and plants accompanied by few birds that visit. Happy hour and breakfast. Location is 45 minutes form San Fransisco and only 10 minutes from San Jose city centre. Next to it is ready shops for all your needs , restaurants.

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.

Parking is very convenient and there are many parking spaces. The surrounding environment of the hotel is good, the rooms are spacious, there is a bar in the lobby on the first floor, and there will be performances. Dining is also special. recommend!

The guy at the front desk of the hotel is Iranian. He has been to China before. He was very enthusiastic to see Chinese people check in. He kept chatting with my husband and asked if we wanted to delay check out. After we checked in, he gave us water and snacks. The hotel was very quiet, but the bedding was not very comfortable. Fortunately, we brought our own.

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor. The rooms were nice & clean. However, you will not be able to have a restful stay at all. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Extremely disappointing! Nothing we could do. The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time. The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

Perfect