Sunny Beach Club - Adults Only #YouthfulVibes

Very beautiful resort, we eat good and the animations is amazing! Also the barmans and bargirls are very funny and professional.

Extremely Disappointed – Not Worth the Hype! I’m extremely disappointed by this hotel, especially after reading so many positive reviews that completely misrepresent the reality we experienced. Let me start with the positives: the hotel is beautiful on the inside, the rooms are clean, and the housekeeping is impeccable—no complaints there. The food is average, nothing special, but also nothing terrible. However, the services and overall treatment were absolutely unacceptable. We arrived at 11:00 a.m., knowing this is supposed to be an all-inclusive hotel for which you pay the full price. I completely understand that check-in is at 2:30 p.m. and that the rooms might not be ready until then. But the issue is that we were not even given our all-inclusive wristbands until 2:30 p.m., meaning we were not allowed to eat or drink unless we paid extra. This is outrageous for an all-inclusive hotel! Having worked in the hospitality industry in Egypt and being familiar with how proper all-inclusive hotels operate, I can honestly say this policy is unacceptable. What shocked me even more is that while we were left without food or water under the sun, other guests—especially those speaking Bulgarian, Russian, Ukrainian, or languages from the Balkan region—were given their wristbands or even their rooms right away at 11:00 a.m. This felt like clear discrimination based on nationality or language. Absolutely disgraceful. The second major issue: towel service. You have to pay a €10 deposit per person to get a towel, something that was not mentioned anywhere before booking. And to make things worse, you can’t pay by card—only in cash! This creates additional fees and inconvenience. After waiting over 30 minutes at a crowded reception with only one person working, I finally received the towel cards, only to be told I had to collect them from the guard. I went to the guard, and he told me he wouldn’t be working again for another three hours. Ridiculous! Honestly, I spent more time dealing with reception than enjoying the sun on my holiday. Avoid this hotel at all costs if you don’t want to waste your time, energy, and money. I’m someone who is generally very respectful, patient, and understanding—but this experience pushed all my limits. If even someone like me had such a hard time, I can only imagine how frustrating it would be for others.

Currently waiting in the lobby for the transfer back to the airport after having a week at Sunny Beach Club, I was cautious about booking after the reviews I’d read but everyone has a different experience so I booked anyway. Here’s my honest review - good and bad bits- Good: The location is great, a stone’s throw from a beautiful sandy beach and central to both Sunny Beach ***** and the historic and picturesque Nessebar. The pool area, 2 large pools and plenty of sunbeds, no reserving with towels needed, some offer shade at various parts of the day, We were all inclusive, arrived at 10pm and there were sandwiches, fruit and drinks in bags for us. The staff are nice, friendly and pleasant. The two animation guys were very sweet too. The food from the all inclusive was nice, plenty of variation and we enjoyed everything we chose (a range of dishes from around the world). The room was nothing to rave about, clean and comfortable with air conditioning. Bad: I think disappointing more than anything- Air conditioning in the room a godsend, but on a 20 min timer, so during some very hot nights, you woke to restart the system. All inclusive drinks are limited and weak - we drank plenty of cocktails during the day and as a self confessed lightweight, they didn’t touch me. When I say cocktails- there were 4, one of which was a gin and tonic - not really a cocktail! Towels for the pool are provided for a charge - totally understandable however they insist on cash, now we have 40Lv left and will be taking it home with us! I’ve stayed at many AI resorts and never before have I been told at checkout that they must cut off my wristband as food/drink are no longer all inclusive (very disappointing as on the day of arrival we arrived late and therefore have a late flight back). We did mention in the hotel rules it states lunch is included and a voucher is provided, and only then were these issued to us. We did identify a number of guests had invited guests into the hotel and were providing them with food and drink from the all inclusive- I do feel this should be better policed, especially as we were told we would have to pay for drinks on our last day, a little hypocritical and unfair. The evening entertainment starts at 7.30/7.45, (entertaining singers/magicians/traditional Bulgarian dancing), once this ends the DJ comes on, mostly really good music but on occasion not pitched at the right age bracket for the guests, this cuts off bang on 11pm. All in all, it’s worth staying here if all those things don’t bother you… it’s a nice hotel in a good spot.

Sunny beach club is a perfect hotel close to the beach. They had fabulous food and very good rinks. Rooms are big enough ale you have got here everything you need. Is there enough sun beds by the pool.