Regina Hotel

I would Completely Avoid! this hotel, mouldy food at breakfast, leaking toilet ... leaking sewage all over the floor, and mould in the bathroom, not somewhere I would take kids. Balkan Holidays should be ashamed in selling this type of holiday

Mark Owens 1/5 4 hours ago on Google What a disappointing it was. I have never ever ever put a review all moaned about anything. Well where do I start was discusting FOOD cold absurlutley discusting……As the food was NOT GOOD … for adults, never mind kids Had to fight to eat food because the foreigners would take massive plates. As if they’ve never been fed before. The pool had green stuff in it was filthy the rooms was ok but only cleaned once. They ran out of gas. Drinks is the worst I have ever HAD……. Never would I recommend this hotel to anyone it is the pits such a massive let down its not even a 1 star never mind a 3 star. Table and chairs out side discusting full off bird poo never got cleaned in the whole week we was there. Staff do not make you welcome rather look after the foreigners. Only 4 English families rest of foreign. That tells you about the hotel does not cater it for the English…….. DO NOT BOOK THIS HOTEL YOU WILL BE VERY DISAPPOINTED. And it was recommended by Hayes manager.??????? Stay away. And I am here now??????????? Trip typeHoliday · Family Rooms1.0Location3.0

This was our 5th visit to Sunny beach and have previously stayed in the Corona and Arda 3 star so being that it was a very cheap hotel and going by the reviews we weren't expecting much, but our experience was way worse than expected. The location of the hotel is excellent but the rooms and hotel itself are badly in need of a refurb and a good deep clean. The shower cubicle had mould everywhere. There was no plug or drain just a massive hole. The shower actually leaked through the wall to the bedroom and caused a massive puddle. Air con didn't work, fortunately our daughter was in the room next door and her's worked so I just used her room for getting ready in the evenings. Towels only get changed once a week, after 4 days of no clean towels we had to ask at reception and they gave us clean one's. Bedding also gets changed once a week. Cleaner's come in daily to empty the bin and top up toilet roll and that's it. To be fair they are basically polishing a turd anyway. Staff seemed friendly enough couldn't really fault them. Barmen don't seem to speak any English but I only made the mistake of going to the pool bar once for a glass of wine. Buy your own drinks from the supermarket. Good luck getting a sun lounger, the all inclusivers are out at half 6 every morning with their towels and don't move all day. Only 1 side of the pool gets the sun for most of the day. Went into the pool and the floor felt a bit slimy. Thought I was just imagining it until realising that I only saw it getting cleaned once in 2 weeks. Cleaners sweep round the pool area once a week. We were booked for B&B but didn't dare venture down to see what horrors were on offer for breakfast. We ate out every day, felt our immune systems were already working hard enough to keep the horrors at bay. We found Aura beside the big wheel did the best bacon rolls for breakfast. We are never one's to complain about a cheap hotel as normally its just a bed and shower, but this is honestly the worst hotel I've ever stayed in. You can see that once upon a time this was a great hotel but unfortunately they haven't invested in it. We made the most of it but would recommend steering well clear of this place.