TUI FAMILY LIFE Nevis Resort

If you want fun for all the kids then this is the place to come to. All of the Tui team are fantastic from the tui blue guides, childcare, entertainment team and the swimming school all work extremely hard and would just like to say a massive thank you to you all for making this holiday brilliant. I would also like to make a special mention to chloe the Tui swimming coach. She is brilliant at her job. I highly recommend booking your kids in for lessons.

Lovely hotel, clean tidy and all staff no matter what their job were friendly. Definitely a family hotel, something to do for all ages. We took 12,14 and 16 year olds, none of them complained that they were bored. Food was lovely, partner is very fussy and enjoyed everything. Only downside was entertainment, they didn’t do any shows suited for adults was solely based for children. Reps didn’t approach us around pool to offer activities so we were unable to join in.

The hotel exceeded my expectations. The choice of food at each meal was extensive with a large cocktail menu at the many bars. The daily activities were fun and well run with plenty of bluefit classes. The evening entertainment program was great with fantastic shows from the entertainment team.

One of the best hotels that me and my family have ever visited. The restaurant is full with delicious food and there is a huge variety of options to choose so you eat the best meal

Our stay was okay but there's a few things you need to know before going because I'm going to say the good and bad things about our stay: . One bad thing is that the hotel is quite boring because yes there's water slides and a pool but because we went on a family trip, my two daughters are 12 and 15 and there's lots of activities for little kids. So, we didn't find anything to do during the day. . One good thing is that it's only a 10 minute walk to sunny beach which is good to go out it when you get bored of the hotel. . Another bad thing is that the food is very repetitive. There's lots of pasta and pizza and chips every night for dinner and tea. Also, the desserts are very repetitive. With breakfast, it's very repetitive aswell. . Another good thing is that it's quite warm outside and the pool is slightly cold so it cools you down alot. Another bad thing is that the area is very spaced out and it's a lot of walking up hill which is very tiring. The hotel is quite boring because there's nothing to do. We didn't really go on the water slides or in the pool because we were too tired because of all the walking you have to do. Also, when you get there, check in takes forever as there was only one person working in reception. We were given instructions on where to go but it wasn't very clear. We spent atleast 20 minutes figuring out where we were. Its a workout getting the suitcases up the hill when you first arrive. I forgot to mention that the walls are very thin and we were woken up by people talking in the corridor. Me and my family were in room 2331 in the Ingrid building, we were right near a small pool and could hear jet washing from 6am-8am everyday. I get that they have to throughly clean the pool but we just wanted to sleep. We went to reception and asked if we could swap rooms but they said all the rooms were full which isn't very believable because I've hear they always do that to save the hassle for them.

Lovely hotel from the outside, TUI blue staff were lovely but Bulgarian were rude and didn’t care about anything. Paid for a junior suite with sliding door to separate room and was given a sofa bed in the room and they said there wasn’t any other rooms available until two days later. Leak in the bathroom which covered the whole floor when having a shower. Paid for 7 nights. Was due to fly on early hours of 21st June and we was told we had to check out on the day before at 11am, we did not get notified that this was due to happen we received a text message whilst we were out of the hotel and was told we needed to get out asap and was charged a late fee of 90 lev. So had no where to go over over 12 hours, we could use the complex but nothing else. We then got notified two hours before we due to be collected that our flight was being delayed till the following day in the afternoon but they were unable to provide us with a hotel room for the night even though the outbound flight coming from Birmingham that we were due to get on was delayed so those passengers rooms were available and we were told they were empty but there wasn’t a manager on site so they couldn’t do anything. We had a four year old child with us and had to go to the airport to be sent back to another hotel 5 minutes about from TUI blue Nevis. Food was lovely but would not stay here again.