Hotel Neptun Beach

Just had a great 7 days here with my sister, the first couple of days the weather wasn't so great but we took a trip to nessebar to go wine tasting which was great. The food was great and the deserts were soooooo amazing, definitely going back bigger than when we arrived. The hotel is so clean and staff were lovely. We would definitely recommend this hotel

This is a great hotel in a fantastic location the staff are so helpful and the food is good although a lot of pork and chicken is served a very good salad bar and cakes to die forBreakfast is ok but very much the same every day.We had a superior room with sea view it was quite large beds were comfortable but the view was amazing. The animation team were fantastic many thanks to Bobby and Geri worked so so hard because the hotel was not full the entertainment was held in the pool bar but as the hotel fills up it will move elsewhere all in all a very good hotel will go back. The only problem we found was the people were allowed to smoke inside the pool bar we didn't have any English channels on the tv .Also a thing to remember that we stayed in the first week of May when the season wont start until later later in the month so a lot of bars were still closed

Writing on night of a 70+ birthday..not really beach weather yet, but could have been a lot less pleasant, as yesterday was ! OK - the travel agent said 'Bulgaria'..I thought 'Well, it's a new country to tick off' & by the time it came to do any checking on Sunny Beach, the deal was done ! Let's get this out of the way - the resort, quiet as it is in early May, will assuredly suit many folk looking for a 'lively' break. Am NO T one of them ! The hotel, and the lovely, clean beach & sea panorama in front and to the sides, is a different matter ! The hotel's really well-appointed; clean, bright, welcoming (though the Bulgarians would probably never claim to be as overtly hospitable as Brits may be used to in more traditional destinations) and in most respects a great success. Disappointments - relatively few - are that in a very short 'open' season there are still no signs of a beach life (the first 4 days here certainly warranted it), there was no a la carte restaurant open for a birthday dinner, & the best bar in the hotel declares itself not part of the AI package, so remains pathetically empty, despite a TV with all the sport you could hope for. Found this 'catch' for the very first time in a Tunisian hotel in March, & it's just as unimpressive this time around. Never felt the need to go out for food...& I'm pretty well-travelled & fussy (+ the 'recommended' choices in town could easily cost as much as a v. decent restaurant in UK); other bars on-site do OK ( + there are pleasant little nibbles available alongside); the whole ambience of the hotel is clean/efficient/providing all you are likely to want. Oh - little extra - on returning to my room just before lunch today there was a small package with 'Happy Birthday' chocolates from the hotel...absolutely NO way I'd given any indication of the occasion. Gotta be worth a try, eh?

Great location. Just a path between beach and the hotel and there are sun loungers on the beach just for guests. Customer service is excellent. We had an issue with the safe (which is free, no deposit required) and it was dealt with very quickly. Food is good. Not very hot but there is a microwave you can use. Room cleaned every day. Has tea making facilities in the room. Good sized balcony. Not much entertainment at night but as it was only 5 minutes walk to Flower Street , wasn’t an issue. Overall a great experience and would stay there again.

Lovely hotel. Right by the beach / sea. Very clean. Helpful staff . Rooms are clean and spacious. Food better than other hotels I've visited, drinks are nice , and not weakened. Entertainment okay , we went out a lot . Entertainment staff lovely and friendly. Would come again