Sun Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sunny Beach
Sun Palace Hotel
Hotel Sun Palace Sunny Beach, Sunny Beach, Burgas Province, 8420, Bulgaria
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Located 150 metres from the beach, Sun Palace Hotel features a restaurant, an indoor pool and seasonal outdoor pol with free sun sun loungers and parasols, a bar and garden in Sunny Beach. Featuring family rooms, this property also provides guests with a children's playground. The accommodation provides entertainment staff with daytime and evening animation, fitness centre and a 24-hour front desk. Guest rooms in the hotel are equipped with a flat-screen TV. At Sun Palace Hotel each room is equipped with central air conditioning and private bathroom with a shower. A buffet breakfast is available daily at the accommodation. Sun Palace Hotel offers a terrace. You can play table tennis and darts at the hotel, and car hire is available. Guests can benefit form the spa services at an additional charge, including Turkish bath, a sauna and massages. Beauty salons and medical services are available on site. Popular points of interest near Sun Palace Hotel include Action AquaPark, Casino Kuban and Royal Beach Mall. The nearest airport is Burgas Airport, 21 km from the accommodation.Show More
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Highlights
Parking available
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private Parking
24-hour front desk
Luggage storage
All Amenities
Property Description
Located 150 metres from the beach, Sun Palace Hotel features a restaurant, an indoor pool and seasonal outdoor pol with free sun sun loungers and parasols, a bar and garden in Sunny Beach. Featuring family rooms, this property also provides guests with a children's playground. The accommodation provides entertainment staff with daytime and evening animation, fitness centre and a 24-hour front desk. Guest rooms in the hotel are equipped with a flat-screen TV. At Sun Palace Hotel each room is equipped with central air conditioning and private bathroom with a shower. A buffet breakfast is available daily at the accommodation. Sun Palace Hotel offers a terrace. You can play table tennis and darts at the hotel, and car hire is available. Guests can benefit form the spa services at an additional charge, including Turkish bath, a sauna and massages. Beauty salons and medical services are available on site. Popular points of interest near Sun Palace Hotel include Action AquaPark, Casino Kuban and Royal Beach Mall. The nearest airport is Burgas Airport, 21 km from the accommodation.
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2.6/5
Cleanliness2.6
Amenities2.6
Location2.6
Service2.6
All 17 Reviews
Surroundings
Airport: Burgas Airport
(27.0 km)
Train: Burgas Central Railway Station
(38.9 km)
Landmarks: Corner Bar & Dinner
(140m)
Landmarks: Party Crew
(160m)
Landmarks: Gabana Nightclub
(180m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Superior Double Room
Free Wi-Fi
Wi-Fi in room
Check Availability
1
Standard Double Room
Free Wi-Fi
Wi-Fi in room
Check Availability
Economy Apartment
Free Wi-Fi
City view
Wi-Fi in room
Garden view
Pool view
Check Availability
Guest Reviews
2.6/5
17 reviews
Verified Reviews- Cleanliness2.6
- Amenities2.6
- Location2.6
- Service2.6
Average for similar properties in Sunny Beach
Guest User
July 12, 2024
Stayed here on a lads holiday for 8 days, hotel manager and workers were all great and looked after our needs and room was cleaned everyday. The food is good and always fresh. Drinks available all day and staff are friendly. Best part about this hotel is the entertainment, vlad was great with us and anything we needed he was our first port of call and made our holiday a great laugh, will definitely come back in future
Guest User
September 25, 2023
Good value for money as was cheap, but definitely NOT 4* as advertised! Clean but VERY basic, not even a kettle in the room. Rooms seemed to get clean towels daily but not cleaned. Food disappointing and repetitive, often cold , and no snacks as advertised. Nice pool area, and was quiet as end of season. Gym was disappointing and dangerous- one of the machines had paracord tied on instead of proper cable and bike and treadmill broken. Would not stay again.
Guest User
September 15, 2023
Отдыхали в июле 2016. Потом потеряла ник, пароль, логин и всё, что можно и нельзя терять)))))) Давно не ездим в Болгарию, совсем отошли от Чёрного моря, Но что-то нахлынули воспоминая. И вот. Повторюсь: отдыхали в июле 2016 .На рецепции встретили неприветливо. Мы были готовы, что нас не покормят обедом. Правда, одна молодая сердобольная женщина вынесла нам 2 тарелки с мясом и фруктами, при этом посоветовала зайти самостоятельно нагло в ресторан без браслетов. Мы читали, что некоторые так и делали, но т.к. нас 3 взрослых человека, то мы постеснялись наглеть. Потом я сама неоднократно выносила еду из ресторана для сидящих с несчастными лицами на рецепшине. В 14.00 нас заселили. Номера были такие, как мы и заказывали при бронировании. Находились на 3 этаже с видом на бассейн. На "пятёрочку" здесь только расположение отеля: самый центр. Шум не мешал, т.к. звукоизоляция была хорошая, а кондиционер работал исправно. Почти. Холодильник оказался совсем не холодильником, а жарильником. Правда, мы с сыном терпели, пока в этом жарильнике не взорвалась открытая бутылка сока. На рецепшине женщина с недовольным видом сказала, что холодильников в номерах у них нет, а есть что-то "охлаждающее", причём это испорченное что-то "охлаждающее" на исправное они менять не собираются. После моего обращение к менеджеру отеля г-ну Христову в течение 15 минут холодильник был поменян. В номерах убирали. Не тщательно, конечно, но регулярно. Бельё за 3 недели меняли часто, как и полотенца. Другой вопрос, что бельё и полотенца были жутко старыми, один раз нашему другу "повезло" и 2 дня у него было ПОЧТИ новое полотенце. Кроме того, нас очень удивило, что в отеле 4 звезды отсутствовали полотенца для ног. Незабвенная Елена Летучая с телеканала ТВ3 постоянно в своих телепередачах утверждает, что в "четвёрках" должно быть минимум 4 полотенца. У нас же было по 2 - банное и для рук. Номер, по нашим меркам, был большой, места хватало, кровати достаточно удобные. Конкретно в нашем номере была большая душевая кабина, которая ещё и плотно закрывалась. Друг наш жил от нас через номер, так у него душевая была маленькая и, по-моему, вообще без дверей.Что касается ресторана и кухни, то искренне не понимаю, почему так много положительных отзывов. Да, в первые дни мы были в восторге от мяса, которое просто таяло во рту. Но представьте, все 3 недели вам дают одинаково приготовленное мясо (что свинина, что говядина, что курица, что утка). Ну, вот абсолютно одинаковое!!! При всём том, что лето, солнечная Болгария, а баклажан нет, а фаршированных перцев нет и много чего нет-нет-нет... Изредка на завтрак цукини. Что касается, официантов, то это совсем отдельная песня. Если кратко, то ленивые и наглые. Только несколько человек (например, молоденькая девочка Шукрие) убирали вовремя посуду, и на лицах у них были доброжелательные улыбки. В основном же, официанты хмурые, неприветливые и ооооочень ленивые. Из плюсов ресторана можем отметить самостоятельный неограниченный доступ к питьевой воде и вину. В
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Guest User
August 20, 2023
hotel zasluguje na dwie gwiazdki jedzenie zimne przypalone monotonne basen brudny zagrzybiały stolówka zaniedbana,brak obslugi do plazy ok 10 minut brak muzyki przy basenie malo profesjonalni animatorzy brak wody do picia i lodu w barze przy basenie snack bar czynny tylko godzine w ciągu dnia tragedia
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Guest User
August 15, 2023
Awful food, disgusting artificial drinks, a cook smoking and serving oily pizza, worst cleaningness, no wifi anywhere, no electricity socket, very unwulaified staff, badly maintained facility and more worst things. Just stay away. It is not even one star.
Guest User
August 14, 2023
We went to Sun Palace, Bulgaria with hamily. Website says 4* hotel but there was not even 1 star on the building. Dirty cutlery and crockery. The same food every day. Meat very poor quality ( you would not give this to your dog). No WiFi at all. Staff not friendly. Stay away!!!!
Guest User
August 10, 2023
I visited this hotel in 2021 so I hope now it's different but... This hotel offered us many great activities and I'm satisfied about the hotel. Only problem was the food. Our all-inclusive was same whole week, same breakfast, lunch and dinner offer every day. I'm also not sure about the sources of food but food was just a only problem for me. It's not a little issue but everything other was great - hotel services, pool, interiors and exteriors and the 24/7 busy main street of Sunny Beach. Wild sandy beaches are less than 1 km far away and it's impossible to avoid the busy street. Great for bigger families, group of friends etc. Nice place to enjoy vacation day and wild Bulgarian summer nightlife.
Guest User
September 7, 2022
My family and I (four in total) have been to Bulgaria on a number of occasions- we have stopped in bad hotels in the past but this one was by far the worst! We got there at around 7pm so after a long flight we were looking forward to dinner but was shocked at what we found. Food wasn't restocked regularly and no labels as to what each dish was. This was an issue for religious reasons so was unsure of what we could eat. Same options every night which was very limited. Breakfast was awful! Scrambled egg was just an oily omelette, sausages were inedible and no choice of beans or fried egg. The room we had was on the 5th floor which we had heard were recently renovated. Overall the room was nice- huge balcony and nice bathroom. Saying this, there was a small air-con unit which barely worked, one double wardrobe between a family and not enough plug sockets to cater four people in one room. The cleaner came in everyday to change the sheets, change the towels and empty the ashtray (which many people across other floors said this wasn't the case for them). However floors weren't cleaned for the entire two weeks of our stay, tables weren't wiped down and they 'mopped' the bathroom by using the shower head (which left the floor soaking for hours). Hygiene around the hotel was the worst we've seen! The ketchup outside (which was in a glass bowl) , used throughout the day was left uncovered from 12pm until the next day, the dirty plates were left on the tables for hours, cups weren't collected around the poolside and cobwebs/dirt around the outside cooking station. People were in the pool past 11pm, on numerous occasions, which we have never saw in any hotel we have ever stopped at. The next day the pool was never cleaned as we were up early and never saw any further hygiene steps take place. As well as this, the pool area was never hosed down during our stay, which resulted in tables and floor been sticky due to spillages. Benches were rotting and peeling of paint, unsafe to sit on a couple of them. Out of four coffee machines, only one worked. However this was not being replenished often enough and can only be used between a short amount of hours. Staff were very hostile- no uniforms and constantly on their phone/putting on makeup in their mirror. We never saw them clean empty tables as they were too busy talking to one another. They were also smoking around cooking stations and drinking throughout their shift. On our last day we saw the receptionists sleeping on the couches and had to wake them up to check out which is unacceptable. Lack of management was apparent as absolutely chaotic with no lack of direction/discipline. Not an English friendly hotel as mostly individuals were of other nationalities- alot of which were very hostile- towards us. Bulkan holidays expressed there would be entertainment, however this involved a 10 minute kid disco and nothing further. Tried to get transferred to another hotel and was willing to pay extra for this but the hot
Guest User
August 28, 2022
A hotel with a very good central location. The renovated room was a very pleasant surprise - spacious, stylish and modern, with a lovely bathroom. The wide terrace was also furnished and overlooked the pool and the iconic Kuban Hotel. Young staff, cleaning the rooms every day, enough places to eat in the restaurant and in the garden, drinks bar, pancake bar, pizza bar, animators, music. It would be good for the hotel management to pay attention to the purchase of new coffee machines. Let it be known that the hotel is big and in the height of the season there are too many visitors from different nations, some of whom are too noisy and sometimes with rude manners.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Private Parking
Additional charge
24-hour front desk
Luggage storage
Bar
Billiards room
Table tennis room
Restaurant
Car rentals
Conference room
Children's pool
Playground
Kids' club
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, BGN 20 (approx. PHP 611.45) Daily. Reservation not needed.
Private Parking
Additional charge
Transportation
Car rentals
Front Desk Services
Luggage storage
VIP check-in service
24-hour front desk
Languages Spoken
English
Bulgarian
Russian
Food & Drink
Bar
Snack bar
Health & Wellness
Billiards room
Table tennis room
Gym
Massage room
Sauna
Spa
Additional charge
Turkish bath (Hammam)
Public Areas
Elevator
Garden
Facilities for Children
Playground
Kids' club
Children's meals available
Children's pool
Business Services
Conference room
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 310
Located 150 metres from the beach, Sun Palace Hotel features a restaurant, an indoor pool and seasonal outdoor pol with free sun sun loungers and parasols, a bar and garden in Sunny Beach. Featuring family rooms, this property also provides guests with a children's playground. The accommodation provides entertainment staff with daytime and evening animation, fitness centre and a 24-hour front desk. Guest rooms in the hotel are equipped with a flat-screen TV. At Sun Palace Hotel each room is equipped with central air conditioning and private bathroom with a shower. A buffet breakfast is available daily at the accommodation. Sun Palace Hotel offers a terrace. You can play table tennis and darts at the hotel, and car hire is available. Guests can benefit form the spa services at an additional charge, including Turkish bath, a sauna and massages. Beauty salons and medical services are available on site. Popular points of interest near Sun Palace Hotel include Action AquaPark, Casino Kuban and Royal Beach Mall. The nearest airport is Burgas Airport, 21 km from the accommodation.