Hotel Yunona - All Inclusive

Cozy small hotel. Our room was looking towards the pleasant silent garden around the pool. Good location. Very clean in the room and around. The staff is extremely polite and helpful.Breakfast was tasty and sufficient.

The plus side of the Yunona is the location. Close to beach, Flower Street. The Mall ???? Facing not many shops are open most are empty. Arrived late at hotel, pulled beds apart the mess found under the beds was appalling. Cleaners obviously do not move furniture to clean. Electrical sockets hanging off walls. Food not very nice, hot food was always cold no matter what time you went into the restaurant to eat. Roast Chicken served lunch and evening meal every day. Ate out most days due to same foods (cold meant to be hot) Never saw food being probed for core temp. On one occasion before I could scrape my plate staff member told me No No No promptly removed my plate from my hand returning my left overs to the kitchen to be put back out for someone else to eat. Ate out after this as I wasn't sure if I was eating someone else's left overs. Pool area would be nice if the leaves was removed from the water vents. This was never done while we was there. Reception staff well one of the females was friendly just the one. Bar man tried his best. Snacks lack of imagination small trays of bite sized biscuits daily, twice a day. Which didn't last long. All in all the all inclusive package at this hotel is not very good worst Balkan Holiday Hotel that I have ever stayed in. Will not be going back to the Yunona.

Must be the worst hotel in Sunny Beach. Supposed to be all inclusive, food was terrible 1 coffee machine in the dining room to accommodate all guests. Rooms dark and dingy balcony's very small and dirty. Pool looks lovely don't be deceived we stayed here for 2weeks never saw the pool being cleaned, sunbeds it was a fight to get one that wasnt broken pool area covered in ants. Went to the lovely beach every day and never ate in the hotel. Staff were rude and not very helpful. One day they even shut the bar to let the staff have lunch, it was opened again very quickly as the reception had so many complaints. My recommendation do not book this hotel it is awful.

We booked this hotel despite reading the reviews!!, big mistake!!, arriving my heart sank the front is run down looking and covered in trees, check in easy. Shown to our room and was wondering why staff were putting on lights!, the balcony had trees outside and blocked all natural light and not want you want to look out on, my partner demanded room swap which did happen the following day and got room with bit of a view past trees. Food. Was the biggest problem, definitely not good, poor standard. Repetitive unless your Russian they piled plates high, we went out to eat!. Staff in dinning room rude and are just there to police food and ensure you don't take anything from meals out, I watched this young female member of staff snap a sandwich which a lady had made and wrapped in napkin from her hand and shout at her repeatedly and aggressively. Bar is small with a pleasent female and rude male who always serves men first. Cleaning staff work hard and are polite and friendly, I lost a Pandora bracelet and was handed in by them. Pool is great, clean with a very dedicated life guard. 95% of guests are Russian, this is definitely not a place for anyone from UK to holiday so please consider elsewhere as it really killed the holiday vibe and felt like a waste of money

AVOID IF BRITISH!! We went all inclusive as a family, my mum, dad myself and 2 sons. Rooms were never cleaned the food was disgusting and certainly never catered for English. The cleaning staff were very rude but the man and lady behind the bar and lifeguard were very friendly and always had a smile at the kids. When snacks were out people were just basically emptying the full trays. Wasn't many English guests and the guests were really ignorant also. My room smelled like sour and when I tried to speak to reception about it they were clueless to what I was trying to say! 2 weeks we stayed and ate there 3 times, mostly ate out. If you like fish or cold bland food then this is the place for you!! Only gave 2 stars for how friendly the bar staff amd lifeguard was. Would have left none!