Imperial Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sunny Beach

Imperial Palace Hotel

Sunny Beach, Sunny Beach, Burgas Province, 8240, Bulgaria
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When you stay at Imperial Palace Hotel - All Inclusive in Nessebar, you'll be on the beach, just steps from Sunny Beach and 11 minutes by foot from Platinum Casino. This all-inclusive property is 1.4 mi (2.3 km) from Action Aquapark and 2.1 mi (3.4 km) from Luna Park.Show More
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hotel overview picture
Amenities
Outdoor swimming pool
Private parking
Sauna
Bar
Gym
Wi-Fi in public areasFree
Massage room
Restaurant
All Amenities
Property Description
When you stay at Imperial Palace Hotel - All Inclusive in Nessebar, you'll be on the beach, just steps from Sunny Beach and 11 minutes by foot from Platinum Casino. This all-inclusive property is 1.4 mi (2.3 km) from Action Aquapark and 2.1 mi (3.4 km) from Luna Park.
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3.2/5
Cool hotel in a good location
All 54 Reviews
Surroundings
Airport: Burgas Airport
(29.6 km)
Train: Burgas Central Railway Station
(41.5 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room With Balcony And Sea View
13

Superior Room With Balcony And Sea View

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Guest Room
4

Guest Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Double Room With Balcony And Sea View
6

Double Room With Balcony And Sea View

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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Studio With Balcony And Sea View
11

Studio With Balcony And Sea View

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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Standard Room With Park View

Standard Room With Park View

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Double Room With Balcony And Park View
14

Double Room With Balcony And Park View

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Superior Room, Park View, Balcony
12

Superior Room, Park View, Balcony

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Superior Room
10

Superior Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Guest Reviews

3.2/5
54 reviews
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.4
  • Service3.1
Average for similar properties in Sunny Beach
Most Mentioned
B‍y‍u‍n‍g‍ ‍j‍i‍n
October 2, 2024
The location and view are great. I booked the all-inclusive but there is not much to use in the evening. The food served for dinner needs improvement.
Original TextTranslation provided by Google
E‍l‍i‍o‍r
September 27, 2024
I left my bag with new cosmetics in the belongings room. I asked to keep it for a few weeks. I asked if it was okay and nothing would happen to it. They told me not to worry. I returned to the hotel again for 3 nights. I went to get it and the bag was not there in the morning. I looked again. They didn't even care that it was stolen, they didn't want to check cameras, nothing, they said we only keep a week on the day I left them, they said we'll keep it for you, and now they only keep it for a week, it was a small bag that didn't even take up space and the storage room was huge empty, no one helped, they just looked at me like what do you want at all In no hotel have I ever had things stolen like that within a few weeks, they always kept it until I came, I didn't come back after a year to demand my things, every hotel keeps a safe for up to months. I had a lot of cosmetics that I bought all new packaged it was worth a lot of money ampoules for a full treatment for three months and a pair of new shoes.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
Fantastic hotel. Very welcoming and helpful staff. Cant wait to go back next year. Would definitely recommend this hotel.
R‍a‍j
June 24, 2024
Cool hotel in a good location
Original TextTranslation provided by Google
1‍1‍8‍1‍0‍8‍3‍0‍3‍5
September 30, 2023
Nice environment, very close to the beach!
Original TextTranslation provided by Google
B‍u‍c‍u‍r‍ ‍L‍u‍c‍i‍a‍n
June 1, 2022
Perfect place to spend some Quality time
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2025
Our stay at Imperial Palace Hotel, Sunny Beach, was far from the 5-star experience advertised. While the hotel has a grand exterior, the reality inside is completely different. Here are the main issues we encountered: Chaotic Dining Experience – Meal times were a nightmare. The buffet was overcrowded, disorganized, and constantly running out of food. The waiting time was excessive, and when you finally got your meal, it was either cold or unappetizing. The cutlery was often dirty, and to make matters worse, all drinks were served in plastic cups—completely unacceptable for a supposedly high-end hotel. Serious Cleanliness Issues – The room was in a terrible state. There was visible mould in several areas, the bed linen was old and stained, and the headboard had noticeable dirt marks. It was clear that housekeeping was either undertrained or severely understaffed, as the room felt neglected. Poorly Maintained Facilities – The air conditioning was outdated and barely worked, making the stay uncomfortable. The hotel in general felt worn down and in desperate need of maintenance. Unprofessional Management – One of the worst aspects was the attitude of the management. Instead of addressing concerns, they were unhelpful and dismissive. Any attempt to raise an issue was met with rudeness and refusal to take responsibility. Customer service was simply non-existent. Final Verdict Imperial Palace Hotel does not deserve its 5-star rating. The lack of cleanliness, poor management, and low-quality service make it feel like a 2-star hotel at best. Save your money and book elsewhere—there are far better options in Sunny Beach that actually care about their guests.
M‍i‍c‍h‍a‍e‍l‍a
September 16, 2023
Outdated Buffet same food every day and not sanitary
K‍a‍r‍o‍a‍n
August 21, 2022
Væreste hotel Utrolig dårlig service - parkering udenfor hotellet , maden var utrolig dårlig- receptionen havde den væreste attitude intet service omkring hvordan opholdet var. Værelserne var beskidte og skimmel svamp i badeværelset, med et badekar som er sindsygt farligt at gravle op på når man skulle i bad. Poolen var utrolig beskidt og der var aldrig plads til at ligge. Deres fitness rum lukkede kl 19 hvilket jeg synes er så dårlig service når man er på hotellet. Dette hotel fortjener ikk engang 1 stjerne. Vi har været på hoteller med 2 stjerner der var bedre end dette. Utrolig skuffende.
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Services & Amenities

Outdoor swimming pool
Bar
Gym
Restaurant
Billiards room
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, BGN 25 (approx. PHP 796.36) Daily. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €153.39 (approx. PHP 9,556.36) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2003
  • Number of Rooms: 545
When you stay at Imperial Palace Hotel - All Inclusive in Nessebar, you'll be on the beach, just steps from Sunny Beach and 11 minutes by foot from Platinum Casino. This all-inclusive property is 1.4 mi (2.3 km) from Action Aquapark and 2.1 mi (3.4 km) from Luna Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with local and international cuisine at Hollywood, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 545 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Imperial Palace Hotel?

The cancellation policy for Imperial Palace Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Imperial Palace Hotel?

Standard check-in time at Imperial Palace Hotel is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Imperial Palace Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Imperial Palace Hotel.

How far is the Imperial Palace Hotel from the closest airport?

The closest airport is Burgas Airport, and it is about 29 mins from hotel by car (29.6 km).

About This Property

Nearest AirportBurgas Airport
Distance to Airport29.65KM
Nearest Train StationBurgas Central Railway Station
Distance to Train Station41.51KM
Average Price FromPHP8503
Hotel Star Rating5