The Palace of the Lost City at Sun City Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sun City

The Palace of the Lost City at Sun City Resort

No.1 of Premium Hotels in North West
Sun City, Sun City, North West, 0316, South Africa
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Located in Moses Kotane, The Palace of the Lost City at Sun City Resort is a 3-minute drive from The Valley of Waves and 5 minutes from The Gary Player Golf Course. This casino hotel is 1.1 mi (1.8 km) from Sun City Casino and 1.4 mi (2.2 km) from Waterworld.Show More
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hotel overview picture
Last booked 14 hrs ago
4.2/5Very Good·Amenities: 4.2
All 47 Reviews
Amenities
Golf courseOutdoor swimming poolCasinoSaunaSpaGymParkingFreeBarNightclubTennis court
All Amenities
Surroundings
Airport: Pilanesberg International Airport
(12.5 km)
Landmarks: The Palace Gazebo
(<100m)
Landmarks: The Jungle of the Lost City
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Twin Room - Disability Access
3

Twin Room - Disability Access

2 Single bed
Has window
Free Wi-Fi
Refrigerator
Private toilet
Balcony
Wi-Fi in room
Room Details
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Superior Suite Non smoking
6

Superior Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Luxury Twin Room Non smoking
6

Luxury Twin Room Non smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Luxury Room Non smoking
8

Superior Luxury Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Double with Pool View
4

Superior Double with Pool View

1 Queen bed
Has window
Free Wi-Fi
Refrigerator
Private toilet
Balcony
Wi-Fi in room
Room Details
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Superior Luxury Family Room Non smoking
9

Superior Luxury Family Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Luxury Pool Facing Room
5

Superior Luxury Pool Facing Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Junior Suite Non smoking
8

Junior Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Accessible Room Non smoking
2

Accessible Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private toilet
Balcony
Wi-Fi in room
Room Details
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Guest Reviews(47)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.2
  • Location4.2
  • Service4.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 15, 2024
Booked a room for my wife and I , confirmation was for 1 person only hence i had to pay for breakfast -
J‍a‍c‍q‍u‍i‍e‍ ‍H‍a‍w‍t‍h‍o‍r‍n‍e
January 16, 2024
We had an amazing stay at the Palace! The room was fabulous, as were the food and cocktails! Would defintiely stay again!
P‍a‍n‍o‍z‍z‍o
April 13, 2023
All really good, best trained staff really gentle in super locations with surrounding true spring green. Really really Afrikaans atmosphere. All type of amenities in faboulous locations. Not too far from Pretoria and other important game parkBest safari games with wails nature all around with special ur monuments and pints with tradinotial Africa history. Paradise.I really hope in coming back soon for very long stay. In the past wash locations for many important movies because no anywhere else can be possible to find such lost city atmosphere and senario. Easy to reach in less of 3 hours drive from Johannesburg Tambo Airport
Z‍a‍n‍i‍e‍.
February 2, 2023
Receptionists and porters were friendly and welcoming. Great hotel, definitely booking again in the near future.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 5, 2023
The Palace is perfect for a family vacation. The service provided by the staff was great and everyone was smiling and eager to help. Our rooms were clean with snacks and drinks provided. The only thing missing was a toothbrush and toothpaste in their bathroom. The buffet breakfast at the Palace is a good variety and the service during breakfast was amazing. Staying at the palace is an easy walk to all activities Sun City provides and there are always shuttle buses to take you back to where you need to be. I would recommend staying over rather than a day visit to be able to fully explore and have a good nights rest.
H‍a‍o‍r‍e‍n‍d‍i‍n‍g‍y‍o‍u‍h‍a‍o‍m‍e‍n‍g
October 29, 2022
satisfied
Original TextTranslation provided by Google
K‍e‍n‍n‍y‍m‍i‍m‍i
September 25, 2022
advantage: The overall architecture and garden view of the hotel are great, the swimming pool and restaurant are great The room has welcome wine and snacks, and the room is facing the swimming pool to take pictures nice The service of the staff is very good, which is praised. shortcoming: Room: I booked a king-size bed of 51 square meters in the online reservation, but the room arranged by the hotel is not like this at all. The room is not big and the bed is small. If you have booked on trips, you'd better confirm that the travel agency agent booked the room you want. Then the mattress collapsed and I slept very tired. Can hear the noise all night don't know what machine in the hotel is causing it. Bathroom: toilet and shower The bathtub is very small, the hot and cold water is not well adjusted, and the bathrobe is too old. Restaurant: Buffet in the morning and in the evening. There are not many things to accept in the morning. You can sit outside and face the swimming pool to feed the birds. They like to eat grapes. The quality of the buffet at night is very poor and it is not recommended to eat. You can go to the grill room next to you to eat, remember to make an appointment, that location is great for taking pictures, bonfire + dinner. Travel: The hotel has a fixed number of buses to pick you up to the area you want to go to the resort. If you drive by yourself, you can only park your car at the hotel. There is basically no parking space outside and you cannot drive in the park by yourself. Summary: If you come to Sun City, South Africa, this hotel is worth staying, and it is worthy of the 5-star feeling. But don't be too demanding about the food. The overall score is 7.8, which is one of the must-see items when you come to South Africa.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 10, 2024
How nice is this place!!!! Beautiful hotel service second to none we got upgraded without asking, The bed linen is beautiful (the small things) we are only staying for a night but so far have had the best hospitality. The pool bar is lovely relaxing and a shout out to Alfred getting rid of the wasps 😘all in all absolute luxury ignore the reviews of people moaning!! X we have stayed in some fantastic hotels but this matches up will give a review on restaurants shortly
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2024
Arrived yesterday and I have to admit this is not a 5 star hotel. Before posting this, I looked back at reviews from a number of years ago to see if what I have experienced is new, I am disappointed to say it’s not. Infact, some of what I have experienced has been happening for a number of years so feedback has not been acted upon. Arrived at 12:00 yesterday and rooms weren’t ready - advised they would call to hurry it along. We had been up since 04:30 on a game drive so any early access would have been appreciated. Went to the pool and was told we would get a call when ready. 14:15 no call, head to reception and rooms are ready. No explanation and it didn’t seem like anyone actually cared that they had failed before we had even really started our experience. Air con (room 563 and 564) - seen a number of comments on this dating back as far as 2020 stating it’s old and outdated. Completely agree - rooms are warm and stuffy to sleep in - not the 5 start experience you would expect. My observations are the palace might have been grand and special at one point but it certainly isn’t now. I think the leadership team would benefit from working with other 5 star hotels to learn best practice. Dubai 5 star is the benchmark they should be aspiring to and they could learn a lot from visiting these places. We have one more day/night left then it’s on to our next 5 star, let’s hope it has something better to offer than here.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
ZAR 193.00 (approx. PHP 634.87) per person
Adult
Buffet:ZAR 385.00 (approx. PHP 1,266.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1979
  • Renovated: 2007
  • Number of Rooms: 335
Located in Moses Kotane, The Palace of the Lost City at Sun City Resort is a 3-minute drive from The Valley of Waves and 5 minutes from The Gary Player Golf Course. This casino hotel is 1.1 mi (1.8 km) from Sun City Casino and 1.4 mi (2.2 km) from Waterworld.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Enjoy international cuisine at Crystal Court, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 335 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportPilanesberg International Airport
Distance to Airport12.46KM
Average Price FromPHP32023
Hotel Star Rating5