Super 8 by Wyndham Summersville/New River National Park

Staff service: Multiple reviews highlighted the staff’s helpfulness, professionalism, and responsiveness .

The staff was very kind, the room was very clean and proper. Unfortunately the fridge was broken, they offered to let me switch rooms i was too tired to care. They put my food in their fridge for the evening. I only stayed for the night on traveling. The room phone also didn't work... ironically the last time I stayed at a hotel in WV the room phone was broken there too. Not that it really matters these days. Who uses the room phone? Just my weirdo self ha ha. Anyhow, I am OCD and I always stack the dirty towels with the bedsheets that I ***** off to make sure I didn't loose anything in the bed, etc.... the cleaning lady was kind enough to chase me out the door cuz my work ID fell off my Keychain. This OCD person who always checks to make sure I dont loose anything, and I loose something and the kind cleaning lady made sure I got it! I loves they were kind enough to let me have a 1st floor because I have walking difficulties. Yes a higher floor would had been a beautiful view of the mountains had I been staying for several days I may had asked to be up on a higher floor for the view, but I wanted simple since I was only staying one night. I wad able to park my car and load my room right through the window! I went in, unlocked the windows and just loaded my room. Can't get much easier than that in a room that doesn't have a patio. They do try to make easy smoking accessibility for smokers that need to smoke. (Outside due to state laws) if found out in SC that apparently they offer smoking rooms still. Learn something new every day. In SC the non smoking room there had cigarette burns in the comforter and the floor was dirty. It wasn't a Super 8... the comparison is extreme. This place was a slight bit more expensive, but not drastically, but the cleanliness was an extreme difference than the place I stayed at the previous night in SC. My first job was a hotel cleaning lady back in the 1990s... so I do appreciate the difference, plus I prefer clean and sanitary. Not to be TMI, but the place in SC i stayed at, I brought in Lysol and cleaned the toilet before I used it, I was comfortable not pre cleaning the place at this Super8. And I just lived the staff. Sooooo helpful and kind. Wonderful staff. I met 6 or 7 staff people and they were all so kind. The breakfast really stunk for a person with wheat allergies, but if you are not allergic to wheat or celiac, the waffle options and toppings look like they would be wonderful! They did have granola bars and apples too. The OJ tasted fresh, the coffee was good. I dont use creamer, but they seemed to have multiple nice creamer options. They had water, apple juice, fruit toppings, strawberries, apples, and I think it was blackberries... syrup, butter, chocolate chips and sprinkles. Mini waffles iron and a full size Belgian waffle maker. 2 flavors of granola bars, green apples. So there were some options. Oh and the has hot tea too.

Médiocre Stay We arrived late at night after a long travel day with kids. When we walked in the room, the window that had no screen was wide open and the room was freezing. My daughter then found an empty beer can and candy wrappers under the bed. The beds had metal frames that were really noisy when anyone moved on them.