Red Roof Inn Hillsville

Average. The first room had dirty sheets and smells badly, but it was replaced fairly quickly. Breakfast is super simple - cereals, toaster bread, coffee and some muffins.

Very clean and staff were very nice. Great stop over on our trip to the beach! Simple room but just what we needed for the night. It was nicer than some of the more expensive chains we have stayed in. Breakfast was simple but fresh. Coffee was good.

It's always frustrating to be reminded how dirty hotel rooms are after a long drive. It is additionally frustrating to get into a room that was marked clean and inspected for occupancy and agreed upon when I purchased the room. The room was not clean and able to be occupied. I almost stayed in it because I wanted to go to sleep after a long drive and as someone with a chronic illness who experiences fatigue on long drives the room was an oasis in a desert of futility. Then to be in a dirty room was just beyond measure a frustration. The front desk clerk exacerbated that frustration by not picking up on the verbal and visual clues that I mentioned the fatigue and desire to be placed in a clean room. She walked me to the new room then proceeded to call and not offer any more of a solution to the issue. This was just more to deal with as I was already moved and talking about the issues and the lack of professionalism had no place in offering a solution. Thankfully this was a temporary solution to fatigue and I can hit the road tomorrow far, far away from this nightmare hotel and the staff. Please, please, please exhibit caution in selecting this hotel as it does not meet typical standards of a Red Roof Inn which are already pretty sub par. So to mess up so far beyond recognition that it begrudges the reputation of a rural VA hotel it shows the level of frustration this hotel refused to accommodate.

The staff especially when checking in are exceptional.we stay here twice a year and have always enjoyed our stay. We travel with pets - multiple cats. There is no extra fee, the room is accommodating for the cats ( can’t hide under the bed). The rooms are clean and well appointed for weary travellers.

Property was well kept--rooms clean and quiet. Nice area to walk the dog arount the hotel compared to some places.