Sunway Resort Hotel

Room is big and clean. View is nice. Breakfast is good too. Love it..will book again

This trip is meant as a birthday treat for my gal so that she can enjoy her sunway lagoon outing during her birthday with her friends. As we drove here, there's a flat parking rate of RM15 per entry. As the trip was meant to celebrate her birthday, we were surprised and thankful to see there's a special lane/access/link to Sunway Lagoon from the resort.It was just awesome and not to mention the friendly staff, Cik Aina. Do note this lane/access/link closed at 7pm. Since we came early, we kept our bags with the concierge while checking in. As we checked in around 9am ish, we were informed that we can get the room early at 12pm. Hooray..What makes it better was the call from the Sunway Resort to inform that the room was ready at 12pm ish. I went to collect the key card around 1pm and has to remind the concierge to sent the bags to the room. It came a bit later when I was out dining at Sunway Pyramid. Mind you, the resort was packed due to Sunway College students graduation ceremony. So the delayed bag into the room was justified. Witnessed the hospitable concierge trying to help us when he saw us quite lost while trying to direct one of the parents to the resort to collect their children. The parent found us. Excellent. For dining we ate at Gordon Ramsay for dinner and Sunset Terrace for breakfast. We tried the cod fish plus the sides of mac & cheese at the Gordon Ramsay Bar & Grill for dinner as it was already late ie after 9pm. I did not opt for dining@ room service knowing that my daughter will dozed off when she got the bed :-) . It was delish. The breakfast at Sunway Terrace was also good with many choices not only for adults but also a special section for the kids, too. There's chocolate drink and also Malaysia's Teh Tarik (taste just nice,like it hot ). Went to the gym, it has many exercise machines, spacious and also has energy bar, fruits and water provided for. I enjoyed doing the routines programme on the threadmill while looking at the pool. I also tried the abdominal /muscular gym machine. I am still feeling the muscular impact at my arms 😂. A well done exercise indeed. Our room was overlooking the Sunway Lagoon view. The bed was so inviting and the pillows with both medium hard and soft pillow was comfortable. Good for sleeping. The room comes with usb plugs and the typical 3 pin plug at each side of the bed which I find very helpful. At least, both of us do not need to fight which side of bed we want to sleep in. In all, we have a great stay here. Not forgetting Ms Ginny that assisted to approve my request for late check-out. The staff has been most helpful and friendly. You deserve more than 5 star. Thank you.

excellent service

Very fun trip

It started very badly but in the end it all solved nicely. When we went for check in the front desk said that our room has been cancelled last night because they didn't receive any email confirmation from the agent. It took almost 2 hours to resolve this. Eventually it all settled and we enjoyed our stay.