Burleigh Court Hotel

Location & Ambience: The hotel is praised for its picturesque setting, stunning valley views, well-kept gardens, and peaceful atmosphere, making it ideal for relaxation and special occasions. Guests frequently mentioned the charming boutique feel and beautiful grounds.

We have just enjoyed a lovely two night stay at this beautiful country house hotel. It’s all very relaxed. Nothing pretentious which we loved. Lovely staff, beautiful views, delicious food. Great massage with Ella in the charming hobbit hut! A return visit is on the cards.

We recently stayed at Burleigh Court, which claims to be a 4-star hotel, but unfortunately, our experience was far from that standard. Rooms The rooms were dirty upon arrival. There were hairs in the bathroom and an awful smell coming from the kitchen drain located just below our window. The stench was overwhelming and made it very unpleasant to open the window for fresh air. Restaurant On our arrival day, there was no space reserved for hotel guests in the restaurant. We were left to find dinner elsewhere after a long day of traveling, which was not ideal. The restaurant itself was unclean, with all the fabric chairs visibly stained—there wasn’t a single clean one in sight. Breakfast We waited over 35 minutes for a simple order of scrambled eggs with bacon. One of our travel companions didn’t get to eat at all due to the delay, as they had a spa appointment. Very poor service and time management. Bar The hotel bar closed at 10 PM. Even though several staff members were still present, no one was willing to serve us a drink. Fun fact; the staff were having a drink themselves. We felt unwelcome and dismissed. Swimming Pool The pool was dirty, poorly maintained, and freezing cold. It felt more like a neglected public pool than a spa facility at a 4-star hotel. Check-out Check-out was scheduled for 10:30 AM. We asked if we could extend our stay slightly, but were told this was only possible for an extra fee—even though the hotel was far from full. When we asked if we could sit by the pool for an hour or two after check-out, we were told this would also incur an additional charge. To make matters worse, our final bill was incorrect. We were charged twice for some items, and most of the receipts were unsigned, making it impossible to verify the charges. We strongly suspect we were overcharged. ⸻ Final Verdict: This hotel does not live up to its 4-star claim. Poor hygiene, disappointing service, and a lack of basic hospitality made our stay frustrating and far from relaxing. We would not return, nor would we recommend it to others.