Grand Hotel Bristol

This is where we stayed at here in Italy. Staff were very polite. The rooms were very spacious. Although a flaw I saw was the room doorbell system. I didn’t really like the system. The room doorbell was too quiet and it didn’t sound like a traditional doorbell like most other hotels. I would recommend replacement of the doorbell system to a more traditional one. But we will most definitely stay here again in the future. We can’t wait to come back again soon.

This hotel looks wonderful with a grand entrance and manicured gardens. A beautiful historic building on the lakeside from another era but… Check in was fine the front desk staff were friendly and efficient. Observations on our stay: 1 - Only one elevator operational out of only 2 for what seems to be a full hotel. Not a problem for the short term but after 24 hours this still hadn’t been repaired. 2 - the only working elevator had an unusual and unpleasant odour. 3 - Our room was adequate for what we had booked although I’m not convinced it matched the description when we booked! My wife was convinced the sheets were damp. 4 - this 4 star hotel only provides paper cups for the in room coffee and tea. When we asked for china cups this caused no end of confusion!! 5 - the room had wonderful energy saving technology / lighting controls that were impossible to work out. 6 - the outdoor pool was obviously not heated in any way and was Baltic which seemed to suit most of the demographic parading their white bits around. 7 - breakfast was a reasonable buffet BUT when I highlighted that everything on the hot plate was cold when I returned 20 minutes later I did expect the food to have been changed for hot food! I was wrong. No one cared. They had also managed to somehow sweeten the scrambled eggs that still had some heat in them which made them not only like warm but inedible to a Western European palate. This is not a cheap option and before booking I would advise looking elsewhere.

Hotel has great location across the street from the Lake. Our room had a wonderful little veranda with a lake view. Room was clean, air conditioned and well appointed for our 3 night stay. An easy and short walk in to town also. Breakfasts were good, and room service was prompt. Great stay.